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RAVEL Hotel Cyrano

3.0 star property

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Photo gallery for RAVEL Hotel Cyrano

Exterior
Front of property
Triple Room
Serves lunch and dinner
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Rue de la Gare, 23-25, Waimes, 4950
  • Lake Robertville
    ‪4 min drive‬
  • Parc Naturel des Hautes Fagnes
    ‪10 min drive‬
  • Circuit de Spa-Francorchamps
    ‪17 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Single Beds, Balcony, Garden View

Superior Double Room, 2 Single Beds, Balcony, Garden View

Superior Double Room, 2 Single Beds, Balcony, Garden View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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  • Parking included
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4.4 out of 5, Excellent, (97)
The price is €128
for 1 room
includes taxes & fees
18 May - 19 May
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About this property

RAVEL Hotel Cyrano

Hotel in Waimes with a 24-hour business center and a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, laundry facilities, and a 24-hour front desk.
RAVEL Hotel Cyrano offers 16 accommodations with hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at RAVEL Hotel Cyrano, you'll be close to Baugnez 44 Historical Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Le Cyrano
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a 24-hour business center, and 15 meeting rooms
  • Onsite recreation includes a playground and bike rentals
  • Just a 4-minute drive from Lake Robertville and a few minutes from Baugnez 44 Historical Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 15 meeting rooms.

Public spaces have free WiFi. A library, a terrace, and a vending machine are also featured at RAVEL Hotel Cyrano. Self parking is free. A complete renovation of RAVEL Hotel Cyrano was completed in June 2022.

Smoking is allowed in designated areas at this 3-star Waimes hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Le Cyrano - This restaurant specializes in Regional cuisine.
Chez Gerty - This wine bar specializes in local cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chez Gerty
  • Le Cyrano

Things to do

  • Bicycle rentals
  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Cyrano Hotel
Cyrano Hotel WAIMES
Cyrano WAIMES
Cyrano
RAVEL Hotel Cyrano Hotel
RAVEL Hotel Cyrano Waimes
RAVEL Hotel Cyrano Hotel Waimes

RAVEL Hotel Cyrano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 92 reviews
Rating 8 - Good. 45 out of 92 reviews
Rating 6 - Okay. 9 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Colm

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hôtel, Bad brasserie

The hotel was fine, the service was terrible. We had to wait a long time to check in. We had dinner at the hotel and had to wait for 2 hours get our food, with no apology or compensation. A steak was overcooked and when we pointed this out, the server challenged us and said it was fine. We were so hungry we ate the meal, but would never eat here again.
Stayed 1 night in Jun 2023

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a lovely village, food in the restaurant was very good too. Staff were very helpful.
Stayed 3 nights in Aug 2021

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Good Service!

Thought the daily service on the room could have been a little more thorough. But overall found the other services really great. Would sty there on a future trip.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
It is an older hotel, but the location was perfect for our group for visiting WWII sites. We enjoyed relaxing on the patio after a day of sightseeing. They served the most delicous mussels in their restaurant, and I had mussels two nights. The language barrier was more prevalent at this hotel, but it was not an earthshattering deal for our group. This is part of an international travel experience. The staff was friendly and accommodating.
Stayed 4 nights in Aug 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Easy to find and well signposted with two small parking areas either side of the road. Check in was pleasant, especially as I had actually booked for the wrong day! We were given our rooms and they were a good size with plenty of power sockets and good wifi. They were very quiet too and had a decent desk to work out and nice shower rooms. Prices were good too. We ate at Chez Gerty, the inhouse restaurant.
Stayed 1 night in May 2019

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

Good find. My second stay

Great base in the Belgian mountains. Good food and bar.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good for Spa F1

Great location for Spa F1

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic food, great bar

The welcome was lovely, staff very friendly and helpful. Downstairs is very cool, great bar area and amazing food, lobby and stairwell are very chic but let down a little by a slightly dated room. A little noisy at the weekend, but with such a cool bar, you can understand why!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Family room

Nice Family room but noisy lorries outside. breakfast too pricey for us but good cafe nearby!

10/10 Excellent

Fernando, Huixquilucan

Stayed 2 nights in Jul 2024

10/10 Excellent

PEDRO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jul 2024

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt für Formel 1 Wochenende. Nach Malmedy ca. 15 min. Autofahrt und dann weiter mit Shuttle zur Rennstrecke. Insgesamt war die Unterkunft leicht zu erreichen mit Parkmöglichkeiten. Personal nett, wir hatten ein Familienzimmer für 3 Personen. Die Gegend ist ruhig und schön für weite Spaziergänge oder Fahrradtouren.
Stayed 3 nights in Jul 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is nice, the only problem isn’t hey don’t take AMEX card
Stayed 3 nights in Jul 2024

8/10 Good

Gerd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Freundliche und hilfsbereite Bedienung und gutes Essen
Stayed 1 night in May 2024

10/10 Excellent

Jurgen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijk ontvangst en proper hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

VERONIQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous y retournerons pour la qualite de l'hotel et pour visiter cette magnifique region. Il nous restera encore a gouter les repas du restaurant.
Stayed 1 night in Dec 2023

8/10 Good

Britta

Stayed 2 nights in Nov 2023

6/10 Okay

Jose

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft hat alle unsere Erwartungen übertroffen. Die Zimmer waren äußerst sauber, geräumig und modern. Unsere Fahrräder konnten wir gesichert in einem tollen Fahrradraum unterbringen und dort aufladen. Das Frühstück in schönen modernen Räumlichkeiten war ausgezeichnet und das fantastische Abendessen ein Traum. Wir können diese Unterkunft nur weiterempfehlen!!
Stayed 1 night in Sep 2023

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel charmant - service impeccable
Stayed 2 nights in Jul 2023

10/10 Excellent

Mathieu

Stayed 1 night in Feb 2023

4/10 Poor

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Accueil vraiment désagréable

Hotel propre chambres spacieuses tres bonne literie mais quel accueil! Vraiment tres desagreable je sentais que je dérangeais. Quant au menu 3 services. Au bout de 40mn d attente pour le plat principal j'ai dit que ce n etait plus la peine je navais plus faim ils me l'ont facturé ! En plus ils mavaient installé dans une salle a larriere du restaurant alors que la piece principale etait quasi vide il etait 18h. J etais a côté dune table d habitués hyper bruyante. Et aussi je n aime pas la viande mais ils nont pas voulu changer ca tombe bien me direz vous puisque ce veau n est jamais arrivé. Je recommande donc l hotel mais pas le resto
Stayed 1 night in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception. Staff smiling and good energies. Location directly at the RAVEL is also a plus
Stayed 1 night in Jul 2022

6/10 Okay

P.J.

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022