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RAVEL Hotel Cyrano

3.0 star property

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Photo gallery for RAVEL Hotel Cyrano

Exterior
Laptop workspace, free WiFi, bed sheets
Serves lunch and dinner
Front of property
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Rue de la Gare, 23-25, Waimes, 4950
  • Place, Lake Robertville
    ‪5 min drive‬
  • Place, High Fens – Eifel Nature Park
    ‪6 min drive‬
  • Place, Baugnez 44 Historical Centre
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Laptop workspace, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Single Beds, Balcony, Garden View

Superior Double Room, 2 Single Beds, Balcony, Garden View

Superior Double Room, 2 Single Beds, Balcony, Garden View

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

RAVEL Hotel Cyrano

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, laundry facilities, and a 24-hour front desk.
RAVEL Hotel Cyrano offers 16 accommodations with hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at RAVEL Hotel Cyrano, you'll be close to High Fens – Eifel Nature Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Le Cyrano
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a 24-hour business center, and 15 meeting rooms
  • Onsite recreation includes bike rentals and a playground
  • Just a 4-minute drive from Lake Robertville and a few minutes from Baugnez 44 Historical Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 15 meeting rooms.

Public spaces have free WiFi. A library, a terrace, and a vending machine are also featured at RAVEL Hotel Cyrano. Self parking is free. A complete renovation of RAVEL Hotel Cyrano was completed in June 2022.

Smoking is allowed in designated areas at this 3-star Waimes hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Le Cyrano - This restaurant specializes in Regional cuisine.
Chez Gerty - This wine bar specializes in local cuisine and serves lunch and dinner. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chez Gerty
  • Le Cyrano

Things to do

  • Bicycle rentals
  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - June 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Cyrano Hotel
Cyrano Hotel WAIMES
Cyrano WAIMES
Cyrano
RAVEL Hotel Cyrano Hotel
RAVEL Hotel Cyrano Waimes
RAVEL Hotel Cyrano Hotel Waimes

RAVEL Hotel Cyrano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 101 reviews
Rating 8 - Good. 48 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception. Staff smiling and good energies. Location directly at the RAVEL is also a plus
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel charmant - service impeccable
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Nesserine

Liked: Cleanliness, staff & service
Nice rooms, but not a 5* hotel. Breakfast was very limited - the type of breakfast you would get in a 3* hotel. For hot dishes you had to pay extra while we already paid 500€ per night including breakfast. No value for money.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is nice, the only problem isn’t hey don’t take AMEX card
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Colm

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hôtel, Bad brasserie

The hotel was fine, the service was terrible. We had to wait a long time to check in. We had dinner at the hotel and had to wait for 2 hours get our food, with no apology or compensation. A steak was overcooked and when we pointed this out, the server challenged us and said it was fine. We were so hungry we ate the meal, but would never eat here again.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

DE CLERCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil par la sympathie du gérant, possibilité de dîner un bon repas dans la brasserie. totalité du règlement au check-out. Hôtel calme et raffiné, propre, literie confortable, nombreuses marches escaliers pas évident pour tous. Décoration simple, gros bouquet chaînes tv, juste de l'eau tempérée offerte en chambre un plateau de service serait un plus. Petit déjeuner varié et frais, à 16€ son prix peut être hésitant. Au restaurant service jeune et dynamique, repas qualitatif et savoureux. Pour finir petit désagrément sur le prix de la chambre chez expédia suivant réalité, problème résolu sur place en se fiant à ma réservation, établissement conciliant et respectueux. Géographiquement au calme à quelques kilomètres des Fagnes et du circuit automobile. Parking limité, stationner donc dans rue.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Un regret pas de frigo dans la chambre
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

marleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aucune hésitation! nous y retournerons

très belle découverte d'un hôtel accueillant et parfaitement situé pour les visites et pour les promenades, à pieds ou en vélo; Le Ravel est bien-sûr un plus pour cet établissement
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt für Formel 1 Wochenende. Nach Malmedy ca. 15 min. Autofahrt und dann weiter mit Shuttle zur Rennstrecke. Insgesamt war die Unterkunft leicht zu erreichen mit Parkmöglichkeiten. Personal nett, wir hatten ein Familienzimmer für 3 Personen. Die Gegend ist ruhig und schön für weite Spaziergänge oder Fahrradtouren.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities
Freundliche und hilfsbereite Bedienung und gutes Essen
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijk ontvangst en proper hotel
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

VERONIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous y retournerons pour la qualite de l'hotel et pour visiter cette magnifique region. Il nous restera encore a gouter les repas du restaurant.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft hat alle unsere Erwartungen übertroffen. Die Zimmer waren äußerst sauber, geräumig und modern. Unsere Fahrräder konnten wir gesichert in einem tollen Fahrradraum unterbringen und dort aufladen. Das Frühstück in schönen modernen Räumlichkeiten war ausgezeichnet und das fantastische Abendessen ein Traum. Wir können diese Unterkunft nur weiterempfehlen!!
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Accueil vraiment désagréable

Hotel propre chambres spacieuses tres bonne literie mais quel accueil! Vraiment tres desagreable je sentais que je dérangeais. Quant au menu 3 services. Au bout de 40mn d attente pour le plat principal j'ai dit que ce n etait plus la peine je navais plus faim ils me l'ont facturé ! En plus ils mavaient installé dans une salle a larriere du restaurant alors que la piece principale etait quasi vide il etait 18h. J etais a côté dune table d habitués hyper bruyante. Et aussi je n aime pas la viande mais ils nont pas voulu changer ca tombe bien me direz vous puisque ce veau n est jamais arrivé. Je recommande donc l hotel mais pas le resto
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and warm hotel

Nice small hotel with excellent restaurant. I had a very nice and comfortable room with separate working area and walls covered with wood. Great place for a biking weekend.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J'y reviendrai !

Nous avons réservé cet hotel en dernière minute afin de pouvoir se reposer après avoir participé au GTLC Winter édition. L'équipe de l'hôtel a été très accueillante pour ma maman, moi et notre chien (border collie, bien éduquée) au sein de l'hôtel, mais également de leur brasserie où nous avons délicieusement mangé. Je recommande !
Stayed 1 night in Nov 2021
Verified

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a lovely village, food in the restaurant was very good too. Staff were very helpful.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente étape .

Restaurant Gastronomique excellant ,Vin en accord avec les plats ,le chef qui était le patron ,a été très agréable et a fait preuve de beaucoup de professionnalisme .
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer goed restaurant en een bistro. Huurfietsen werden netjes geregeld. Adresje om terug te komen, prila service
Stayed 3 nights in Jul 2021
Verified

8/10 Good

ROLAND

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour très agréable et un accueil très sympathique. Bonne restauration et bon confort.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
goede ligging, op het fietsroutentwerk ,mooi terras. onthaaldame deed de moeite om nederlands te spreken. - pover ontbijt, zeker geen €14 waardig -nogal donker van inrichting
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideaal voor bezoek Hoge Venen. Super eten.

Heel goed gelegen hotel om te wandelen of fietsen in de Hoge Venen. Nieuwe kamer. 3 gangen menu op de kamer geserveerd heel lekker.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

regine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel convenable pour 2 nuits.

Hôtel simple, rien à redire. Petit déjeuner servi à table très bon. Personnel du bar très sympathique. Dommage que l'accueil du patron au check-in et check-out soit si froid.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twin Zimmer sind schön ausgestattet. Das Personal an der Rezeption und im Restaurant ist sehr freundlich und hilfsbereit. So konnten wir problemfrei das Zimmer tauschen (wg. Lichteinfall). Das Restaurant ist für den "ersten Urlaubsabend" wirklich zu empfehlen. Und für den Morgen gibt es ein abwechslungsreiches Frühstück.
Stayed 1 night in Feb 2020