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Copthorne Hotel and Resort Bay of Islands

4.0 star property

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Photo gallery for Copthorne Hotel and Resort Bay of Islands

Property grounds
Aerial view
Aerial view
Breakfast, dinner served; local cuisine, garden views
Seaview 1 King

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1 Tau Henare Drive, Waitangi, 0200
  • Waitangi Treaty Grounds
    ‪10 min walk‬
  • Paihia Wharf
    ‪3 min drive‬
  • Paihia Beach
    ‪6 min drive‬
  • Kerikeri (KKE-Bay of Islands)
    ‪29 min drive‬

Room options

View all photos for Seaview 2 Doubles

In-room safe, desk, iron/ironing board, free cots/infant beds

Seaview 2 Doubles

  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Harbourview 1 King

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Harbourview 1 King

  • Harbor view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Gardenview 2 Doubles

Gardenview 2 Doubles

Gardenview 2 Doubles

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Harbourview 2 Doubles

Superior Harbourview 2 Doubles

Superior Harbourview 2 Doubles

  • Harbor view
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double

Standard Double

Standard Double

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Room

Accessible Room | Accessible bathroom

Accessible Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Seaview 1 King

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Seaview 1 King

  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Seaview 1 King

Suite with Seaview 1 King

Suite with Seaview 1 King

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Gardenview 1 King

In-room safe, desk, iron/ironing board, free cots/infant beds

Gardenview 1 King

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Seaview 1 King

Seaview 1 King

Seaview 1 King

  • Ocean view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Gardenview

Junior Suite Gardenview

Junior Suite Gardenview

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Kingsgate Hotel Autolodge Paihia

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1000)
The price is €85
for 1 room
includes taxes & fees
18 May - 19 May
Kingsgate Hotel Autolodge Paihia

About this property

Copthorne Hotel and Resort Bay of Islands

Beachfront hotel with full-service spa
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Copthorne Hotel and Resort Bay of Islands offers 140 accommodations with safes and hair dryers. Rooms open to patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Our customers tell us they can't get enough of Copthorne Hotel and Resort Bay of Islands's great location. During your stay, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy local cuisine and garden views while dining at Jimmy Cook’s Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, facials, or body treatments at S.O.S Day Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Bay of Islands and Te Ti Bay
Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel and Resort Bay of Islands. Self parking is free.

This 4-star Waitangi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Jimmy Cook’s Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Jimmy Cook's Cafe Bar - This poolside bar specializes in local cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cook's Cafe Bar
  • Jimmy Cook’s Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 200 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cathi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yetriblr

Staff was not experienced or did not speak well
Stayed 2 nights in Jan 2025

8/10 Good

Matthew, Auckland

Travelled with partner
Liked: Cleanliness, staff & service
Great staff and a relaxing stay. Thanks Team
Stayed 2 nights in Jan 2025

6/10 Okay

Charles

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room not adequately cleaned after requesting service.
Stayed 4 nights in Jan 2025

10/10 Excellent

Calum

Stayed 1 night in Jan 2025

8/10 Good

Kelleigh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The best pool we've seen. Just an issue with cleanliness of this property. The pool had hairs, lots of debris floating around, it makes one feel unclean and perhaps needs investment in a good vacuum. House keeping was friendly but again not thorough. We had chunks of hair in the bath and underwear from previous guest in the wardrobe (its probably still there). Main complaint though was the noise. We are a quiet family who like our sleepins. Being right by the pool gate, amongst noisy tourists who slammed doors and yelled dow the corridor from 6.30am, meant we were exhausted and didn't do a lot of what we'd planned. The property itself is beautiful, prime setting, friendly and helpful front of house staff. Coffees on point.
Stayed 6 nights in Jan 2025

8/10 Good

Hamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is wow amazing !! Huge rock pool. Best hotel pool we have ever had. Staff are chill as. Amazing stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Leigh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Mixed messages with reception about everything, early check in, late check out and limited other facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Chung Hin

Travelled with family
Liked: Property conditions & facilities, room comfort

average stay

overall acceptable level apart from: 1) water pressure was very low 2) water temperature was inconsistent 3) the cups in the room was dirty, see photo
Stayed 3 nights in Jan 2025

8/10 Good

Jacobus

Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel customer service was really great and facilities were clean. The rooms we stayed in which had the twin beds were satisfactory, however, the partition doors were not working when we arrived. Explained to the front desk in the lobby and the guy we spoke to didn't do anything about it the the next day. I spoke with another staff member and she sorted it out immediately after I explained what had happened. She was very apologetic and within half hour the maintenance guys immediately came to our hotel room and fixed the doors immediately. They were very quick with the repair job and we were very satisfied with work they did The beds and pillows were comfortable. The environment is very friendly and family orientated. The downfall is the turning on the shower and waiting for the water to turn on and figuring out the which way to turn on the shower lever. It was not straight forward. Recommend getting the breakfast added to your stay. Really good selection of cold and warm breakfast menu. Nice to see the friendly ducks in the morning and evening.
Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Disliked: Staff & service

Good but last night disappointed

Hotel is away from town centre which is ok as it’s on a wonderful peninsula. Had a good stay except we were upgraded to a disabled room and would change our room. Put last night we decided to eat alacarte we both ordered different meals yet the waitress served 2 of the same, it then took 40 minutes for my wife’s meal. Not ideal we had to push the point it was unacceptable, offered a free drink, or free starters we said no. They went back and forth until they decided to give my wife’s meal or free. They really should have comped the whole meal as it was the waitress who made the mistake and really didn’t care saying why doesn’t she just have what I delivered. Just left a bad taste on my mouth
Stayed 3 nights in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

2/10 Terrible

Shalendra

Disliked: Cleanliness, property conditions & facilities
We checked out one day earlier the bed sheets had really bad stains and was not clean. The door at the back was not working properly unsafe Asked for a day refund didn’t even get back to us .
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a bit tired but it was a last minute booking at the busiest time of the year. The staff are excellent very friendly and helpful.The pool restaurant and bar are very good. We bought the breakfast option with our booking which was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bradley

Stayed 4 nights in Jan 2025

10/10 Excellent

Stuart

Stayed 2 nights in Dec 2024

6/10 Okay

Noella

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Great location, but tired.

Great location by the water, but room and bathroom are in need of a refresh. Quite a lot of mould in the shower. Towels were stained and old. One face cloth was grey and my daughter found a towel with make up all over it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a shame, resort and staff were brilliant but some areas on way to town not so good. Felt unsafe so returned to resort.
Stayed 1 night in Dec 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and breakfast was great
Stayed 2 nights in Dec 2024

8/10 Good

Maxwellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Id like if the t.v was hooked upto the internet, other than that it was a lovely stay.
Stayed 1 night in Dec 2024