2/10 Terrible
Richeel
25 Oct 2025
Disliked: Staff & service, room comfort
Most uncomfortable bed in my life
This definitely fell short of expectations. The bed is surrounded by a wooden box/frame that we kept hitting our shins on. The trim around the actual mattress is so prominent you feel it pressing into the back of your legs. The mattress topper is of such poor quality the lines from the pattern was visible on my body. I was literally in pain and did not rest well. The pool was clean and the hot tub was nice. I was hoping breakfastime would be better and was to start at 6:30 . We arrived 6:35,the lights were off and the room was almost full with workers also waiting to eat. It was just being set up. After about 30 minutes, it still was not complete. Someone who may or may not have been a supervisor came in in sweats and started directing the person and they went in the kitchen. When they emerged the server was pushing the cart with the food but the supervisor had gotten a full plate of bacon and eggs and walked around eating. By that time my diabetic husband was needing to eat so we went next door. There not even juice set up that he could have sipped to get his levels up until breakfast was ready. There was no point in trying to lay back down until check out because the bed was so uncomfortable. There was no one at the desk to tell when we left. All though the person who checked us in the day before was super polite and helpful, I would not return.
Richeel
Stayed 1 night in Oct 2025