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Surfeel Hotel Wakkanai

3.5 star property

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Photo gallery for Surfeel Hotel Wakkanai

Premium bedding, in-room safe, desk, free WiFi
Restaurant
Exterior
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Kaiun 1-2-2, Wakkanai, Hokkaido, 097-0023
  • Place, Wakkanai Park
    ‪11 min walk‬
  • Place, Wakkanai Fukko Market
    ‪17 min walk‬
  • Place, Wakkanai Noshappu Aquarium
    ‪6 min drive‬
  • Airport, Wakkanai (WKJ)
    ‪13 min drive‬

Room options

View all photos for High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

  • 43 sq m
  • Sleeps 7
  • 4 Twin Futons

View all photos for Crown Suite, Non Smoking

Crown Suite, Non Smoking

Crown Suite, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking

Royal Suite, Non Smoking

  • 80 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Surfeel Hotel Wakkanai

Hotel in Wakkanai with 3 restaurants and a 24-hour front desk
This hotel features 3 restaurants, a bar/lounge, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe.
Surfeel Hotel Wakkanai offers 143 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Wakkanai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

During your stay at Surfeel Hotel Wakkanai, you're just a quick walk from Hokumon Shrine. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, 7 meeting rooms, and an elevator
  • Within a 15-minute walk of Hokumon Shrine and Wakkanai Park
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. Surfeel Hotel Wakkanai also features a vending machine, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Wakkanai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Surfeel Hotel Wakkanai has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Surfeel Hotel
Surfeel Wakkanai
SURFEEL HOTEL WAKKANAI Hotel
SURFEEL HOTEL WAKKANAI Wakkanai
SURFEEL HOTEL WAKKANAI Hotel Wakkanai

Reviews

Surfeel Hotel Wakkanai Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 256 out of 504 reviews
Rating 8 - Good. 185 out of 504 reviews
Rating 6 - Okay. 44 out of 504 reviews
Rating 4 - Poor. 15 out of 504 reviews
Rating 2 - Terrible. 4 out of 504 reviews

Reviews

10/10 Excellent

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located hotel which is right on the sea front. We had a wonderful view from our room which was spacious and clean. Staff were lovely and friendly and parking was very easy. Breakfast was a buffet and there was plenty of choice. The hotel is also very close to the train station and bus terminal if you don't have a car. We caught the bus to Cape Noshappu and then walked back to the hotel - a lovely walk. It is also easy to walk to the ferry from the hotel (5-10 minutes) if you are heading over to the nearby islands. Well worth the stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to JR station and bus station. We stayed for two nights in order to check out Cape Soya by bus. Staff were very helpful considering we spoke limited Japanese. I would recommend it for others for its location to see Cape Soya.
Stayed 2 nights in Jul 2025

8/10 Good

Sonny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lai Fong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff, Jessica Choong, is super helpful on transportation and dining advices. She is very proactive to provide support and information. Her excellent services let me have a very good impression for this hotel!
Stayed 2 nights in Jun 2025

8/10 Good

akihiko

Stayed 1 night in Jun 2025

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very limited food options near the hotel. No reasonable priced food was available in the hotel. Hotel itself is nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2025

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is big and elegant and clean and is the last stop of the bus from the airport, no need for a taxi, and it is walking distance to the port for ferries going to Rishiri and Rebun islands
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay

Tried Japanese style room which was spacious and very clean. Sea view for the sun rise was a bonus. People were very friendly and service was good.
Stayed 1 night in Oct 2024

8/10 Good

Guoying

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff to help getting taxies
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki, Calverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and close to the station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyril

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Extremely attentive to customer needs and accommodating in every way.
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Marian N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly but not really helpful as they can’t speak English. Also the breakfast is just so so.
Stayed 1 night in Jul 2024

10/10 Excellent

Miyuki N

Travelled with family
Liked: Cleanliness, staff & service
I wish this place had a hot bath…. Wakkanai is very cold and windy so I wanted to jump in the hot bath…
Stayed 1 night in Jun 2024

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Nagesh

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice spacious room in Wakkanai

We really enjoyed our stay here. The room was spacious compared to other Japanese hotel rooms we have stayed at. Would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Jaan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, staying here felt like going back to the 90s

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Siddartha

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely

Lovely comfortable accomodation. Shame that the bar/restaurant on top floor was closed.
Stayed 1 night in Feb 2024