Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Relax in the stylish lobby with two sofas, a coffee table, and lush greenery.
Enjoy a self-service breakfast buffet with a variety of pastries, cereals, and fresh fruits.
Relax in this inviting space with a large bed, nightstand, desk, and comfortable sofa.
Enjoy a round of golf on our well-manicured course, surrounded by trees and a serene pond.
Experience the heart of the property from our central location, surrounded by beautifully maintained gardens and a picturesque view.

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
11765 Business Park Dr, Waldorf, MD, 20601
  • Waldorf Marketplace
    ‪3 min drive‬
  • St. Charles Towne Center
    ‪5 min drive‬
  • White Plains Golf Course
    ‪11 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Suites

Hotel with free breakfast, in the vicinity of St. Charles Towne Center
A fitness center, a meeting room, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store.
Quality Suites offers 69 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Waldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Suites, you're just a quick walk from AMF Waldorf Lanes. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a meeting room, and convenience store
  • Onsite recreation includes a gym
  • Just a 4-minute drive from St. Charles Towne Center and 8 minutes from White Plains Golf Course
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Suites. Free self parking is available.

This Waldorf hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Hotel Waldorf
Comfort Suites Waldorf
Comfort Hotel Waldorf
Comfort Suites Waldorf Hotel
Waldorf Comfort Suites
Quality Suites Hotel
Quality Suites Waldorf
Comfort Suites Waldorf
Quality Suites Hotel Waldorf

Quality Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 236 out of 950 reviews
Rating 8 - Good. 181 out of 950 reviews
Rating 6 - Okay. 146 out of 950 reviews
Rating 4 - Poor. 122 out of 950 reviews
Rating 2 - Terrible. 265 out of 950 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Apr 2025

2/10 Terrible

Basizette

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The first room Stank, the second room tub was filthy and there weee bugs.
Stayed 1 night in May 2025

2/10 Terrible

Joshua

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was completely dirty. Pee stained seats, an old tampon on the floor, stains all around the toilet. Requested a pullout sofa for two weeks in advance, but the pullout sofa did not work. No extra sheets were provided when requested. When I called the front desk to complain about the dirty sheets, the agent said this is not a five star hotel, what do you expect.
Stayed 2 nights in May 2025

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible time. I ended up not staying. I called you guys twice and was hung up on both times. Please contact me ASAP.
Stayed 1 night in May 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. Donneli provides great customer service.
Stayed 1 night in May 2025

2/10 Terrible

Roger

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verna

Disliked: Cleanliness, staff & service, property conditions & facilities
I traveled there for a family funeral, arrived late with a prepaid reservation for three nights.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sydney

Stayed 4 nights in Apr 2025

4/10 Poor

Eslam

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good any way
Stayed 2 nights in Apr 2025

2/10 Terrible

Deloris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place did not have refilled stuff in the room. I was waiting for over 5 or 10 minutes for assistance. I did not feel safe. They didn't seem to understand my questions.
Stayed 4 nights in Mar 2025

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness
I didn't like the look of the place it wasn't clean dirty sheets.The bathroom towels were thin and not enough in there had to ask for more.
Stayed 2 nights in Apr 2025

2/10 Terrible

Joylisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

It was horrible! It was extremely dirty! When I went to check in I was told there were no rooms available. Then, I was put in an already used room that was extremely dirty. The beds were dirty and not made, dirty towel on the bathroom floor etc. The next room, was extremely filthy, bed, couch, bathroom the room period. Everything was old example the bar soap in the bathroom.
Stayed 1 night in Apr 2025

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay there
Stayed 2 nights in Apr 2025

10/10 Excellent

Evelyn

Liked: Staff & service
Desk clerk was very helpful
Stayed 1 night in Apr 2025

2/10 Terrible

Marc-Arthur Rover

Disliked: Amenities
I didn’t like anything
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025

6/10 Okay

Tameka

Stayed 1 night in Apr 2025

4/10 Poor

marie

Disliked: Property conditions & facilities

Good service no phone to call customer service!

The bathroom doors don’t close. The door was tight! You have to push it so hard! It was also noisy! I reported it the next day and they said it was a certain room ! There is no phone to call front desk!
Stayed 1 night in Apr 2025

2/10 Terrible

Will

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty, with chipped paint from the walls and in the bathroom. Bathroom wasn't swept with hair from previous customer or the cleaning staff. Temperature didn't work
Stayed 2 nights in Feb 2025

2/10 Terrible

Sharfuddin

Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities
No toilet paper or phone in roim
Stayed 1 night in Apr 2025

6/10 Okay

Corey

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Cool hotel

It’s was cool nothing to crazy
Stayed 2 nights in Apr 2025

2/10 Terrible

Leata Leilani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent 1 night and it’s not safe , left the first night . Cus it didn’t feel safe there . The food didn’t look safe as well.
Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Shawnette

Liked: Staff & service
Stayed 2 nights in Apr 2025