Quality Suites Waldorf

2.5 star property

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Photo gallery for Quality Suites Waldorf

Lobby sitting area
Front of property
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
11765 Business Park Dr, Waldorf, MD, 20601
  • Place, AMF Waldorf Lanes
    ‪3 min walk‬
  • Place, Wexford Village Park
    ‪3 min drive‬
  • Place, Waldorf Marketplace
    ‪4 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪37 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Suites Waldorf

Hotel with free breakfast, in the vicinity of St. Charles Towne Center
A fitness center, a meeting room, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store.
Quality Suites Waldorf offers 69 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Waldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Suites Waldorf, you're just a quick walk from AMF Waldorf Lanes. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a meeting room, and convenience store
  • Onsite recreation includes a gym
  • Just a 4-minute drive from St. Charles Towne Center and 9 minutes from White Plains Golf Course
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Suites Waldorf. Free self parking is available.

This Waldorf hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Hotel Waldorf
Comfort Suites Waldorf
Comfort Hotel Waldorf
Comfort Suites Waldorf Hotel
Waldorf Comfort Suites
Quality Suites Hotel
Quality Suites Waldorf
Comfort Suites Waldorf
Quality Suites Hotel Waldorf

Quality Suites Waldorf Reviews

Reviews

6.0
Rating 10 - Excellent. 242 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 137 out of 1001 reviews
Rating 2 - Terrible. 287 out of 1001 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Stayed 1 night in Sep 2025

4/10 Poor

Kelly

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Ok so Nida is amazing but the guy is rude and nasty. They are short laundry daily so you won’t get clean towels at all. These hotels cost way to much for the conditions
Stayed 1 night in Sep 2025

4/10 Poor

Rodney, Hubert

Disliked: Cleanliness, property conditions & facilities
The manager was friendly and allowed a small refund for my discomfort. had three day reservation, but checked out next morning. drug use in and out of hotel. smoke from marijuana smell lingering in hallways. floors were bad, tiles damaged and possible trip hazard.
Stayed 3 nights in Sep 2025

6/10 Okay

AMANDA

Disliked: Cleanliness
Great location to find food or necessities. Gnat problem needs to be rectified.
Stayed 1 night in Sep 2025

6/10 Okay

GLORIA

Business traveller
Disliked: Staff & service, amenities
I waited at front desk to check in for over 30 minutes no one was there.
Stayed 2 nights in Sep 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

TJ

Pulled it and the parking lot is over grown and not well kept. A few questionable look people loitering. Didnt feel comfortable staying or leave my car there.
Stayed 1 night in Sep 2025

2/10 Terrible

anthony

Disliked: Cleanliness, property conditions & facilities
The TV in the room was broke,
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff!
Stayed 1 night in Sep 2025

6/10 Okay

jeffrey, johnstown

Stayed 3 nights in Aug 2025

4/10 Poor

brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low budget
Stayed 3 nights in Jul 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go here!! Cannot understand the staff at the desk (when there's someone there). Housekeeping never showed up (we were there 4 nights). On the third night I asked at the desk if we were supposed to receive housekeeping, and the guy said something like, "you want clean?" Again, couldn't really understand. When they finally cleaned the room, we were almost out of toilet paper ( we had asked the guy at the desk for some when we wanted it cleaned). They did not give us any. The shower was filthy and the shower head was very low. Difficult to shower under it. Hole in the wall beneath the towel rack. Breakfast wasn't bad, but there was a guy in there cussing like a sailor one day. Not sure what his problem was. "Fitness" room has nothing but boxes in it. Pool is out of order (might want to mention these things on the website). Very noisy at night upstairs. Not sure what's going on up there. Remnants of pizza on the floor in hallway. Smell of pot. Flooring lifted up in the hallway. AC made a fairly loud noise, but it did keep the room nice and cold. Bed was fairly comfortable, but only 3 pillows (king bed). Very thin blanket.
Stayed 4 nights in Sep 2025

8/10 Good

Darius

Stayed 1 night in Jun 2025

4/10 Poor

Darrell

Stayed 1 night in Aug 2025

10/10 Excellent

Khyree

Stayed 5 nights in Aug 2025

6/10 Okay

Kenneth

Entering the room I was introduced to a semi flooded room, coming from the AC unit in the window, had to put a towel down. There is 1 way in and out of hotel when bringing in personal items. Side doors not usable. If I can help it, I won’t be staying here again.
Stayed 1 night in Aug 2025

6/10 Okay

Shelly

Travelled with family
Stayed 1 night in Aug 2025

6/10 Okay

Shandel

Stayed 2 nights in Jul 2025

4/10 Poor

Rashita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE !

Upon arrival the parking lot was small & was shared with 2 other hotels so parking wasn’t ideal. The service was terrible. We were not greeted by the person working behind the counter. He was on his cell phone when we walked up to the counter. & prompted us to wait. Then immediately asked for my ID. No welcome or anything. He tells me the room i reserved is not available??? Which I had been charged for when I reserved it. (I checked my account & had screenshots to prove it) So we had to take a double bed room. We get our key & he doesn’t direct us, or inform us about free breakfast or anything. Just handed over the key. Room was filthy. Stains on floor, bed, walls. I’m just glad we only were staying 1 night. Never will be back !
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There were a lot of loud noises all night so I couldn't sleep and the floor seemed very slippery.
Stayed 1 night in Aug 2025

4/10 Poor

Jessie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run. Down. Advertised pool open. Water was green looked like swamp water over priced
Stayed 1 night in Aug 2025