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City Heart Motel

3.5 star property
VIP Access

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Photo gallery for City Heart Motel

Family Apartment, Non Smoking
BBQ/picnic Area
Front of property
Family Apartment, Non Smoking | Living area
Family Apartment, Non Smoking | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
4 Spence Street, Warrnambool, VIC, 3280
  • Place, Warrnambool Shopping Centre
    ‪7 min walk‬
  • Place, Warrnambool Botanical Gardens
    ‪12 min walk‬
  • Place, Flagstaff Hill Maritime Village
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

City Heart Motel

This smoke-free motel features express check-in, barbecue grills, and free self parking. WiFi in public areas is free.
City Heart Motel offers 18 air-conditioned accommodations with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

During your stay at City Heart Motel, you're just a quick walk from Albert Park. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Amenities include a terrace
  • Within a 10-minute walk of Albert Park and Warrnambool Shopping Centre
City Heart Motel offers its guests a terrace, barbecue grills, and express check-in. WiFi is free in public spaces. Self parking is free.

This 3.5-star Warrnambool motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (80 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 1:00 PM - 6:00 PM.
Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

City Heart Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 319 reviews
Rating 8 - Good. 102 out of 319 reviews
Rating 6 - Okay. 19 out of 319 reviews
Rating 4 - Poor. 10 out of 319 reviews
Rating 2 - Terrible. 3 out of 319 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gepke

Liked: Cleanliness, staff & service, amenities
Nice place to spend a night.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and quite locations, super friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Room was dated but very clean and comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Great motel. Central location, clean, cosy , easy check in and out. Have stayed before and will stay again 😊
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..Thanks
Verified

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cosey spot and very close to main shops. The staff were also very nice.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Loraine

Liked: Cleanliness, amenities, property conditions & facilities
Place was spotless and amenities provided are superb. Will recommend and location is very close to town centre.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Wonderful thoughtful finishing touches to room; even a hot chocolate sachet! First time stay Won’t be the last Thanks :)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Excellent stay. Accommodation was faultless. Exceptionally clean, great location and added bonus of complimentary upgrade. Spacious and comfortable. Delightful staff. A shame we were only able to stay for one night.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional.. great room.. fabulous host
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff member, Felice was great.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Les and Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic team, loved our stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, spacious and good value.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Motel is always my first preference when staying in Warrnambool. It is a great spot on a good location with great staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a one night stay, staff very friendly.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget accommodation
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff and very clean quiet family friendly motel so convenient to fantastic entertainment and eateries
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jaimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Would stay again. Very friendly staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Everything was nice. Everything was good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pierre Yl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed n mattress

Very comfy bed n mattress
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late but it went smoothly and we really liked the place. Very clean and comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
As described pleasant stay
Stayed 1 night in Dec 2024