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Platinum Apartments

4.0 star property

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Exterior
Luxury Apartment (Double) | Private kitchen
Basic Double Room
LCD TV
Free toiletries, hair dryer

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry room
  • Breakfast available
  • Parking available

Explore the area

View in a map
Marywilska, 68, Warsaw, Masovian Voivodeship, 03-042
  • Place, Pekao Tower
    ‪2 min walk‬
  • Place, Warsaw Uprising Museum
    ‪8 min walk‬
  • Place, Palace of Culture and Science
    ‪17 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪29 min drive‬

Room options

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment (Double)

Luxury Apartment (Double)

Luxury Apartment (Double)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment Master, 1 Bedroom

Apartment Master, 1 Bedroom | Private kitchen

Apartment Master, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment Luxury Family, 2 Bedrooms

Apartment Luxury Family, 2 Bedrooms

Apartment Luxury Family, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Platinum Apartments

Along with WiFi in public areas, this smoke-free apartment building has self parking and laundry facilities. Other amenities include a front-desk safe and multilingual staff assistance. Each apartment offers WiFi, an LCD TV with cable channels, and a hair dryer. Weekly housekeeping is available.
Platinum Apartments offers 40 accommodations with hair dryers and complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered weekly and irons/ironing boards can be requested.

With your stay at Platinum Apartments, you're connected to a shopping center and just a quick walk from Pekao Tower. Features include breakfast (surcharge), a roundtrip airport shuttle (surcharge), and laundry facilities. This upscale apartment building has 40 apartments on 16 floors. Enjoy your stay with amenities like an LCD TV and WiFi in each apartment.
  • Each apartment offers an LCD TV, free toiletries, and a hair dryer
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Just a 2-minute drive from Palace of Culture and Science and 6 minutes from Old Town Square
  • Airport shuttle service available for a fee
As a guest of Platinum Apartments, you'll find multilingual staff, laundry facilities, and a front-desk safe. WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Warsaw apartment is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6 AM and 7:30 AM.

Property amenities

Ski

  • Close to skiing

Internet

  • Available in the apartment: WiFi (PLN 15 per night)
  • Available in some public areas: WiFi (PLN 15 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (surcharge)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Cot: PLN 20 per night

Dining

  • Continental breakfast available for a fee 6 AM to 7:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; PLN 49 for adults and PLN 49 for children

Bedrooms

  • Rollaway/extra bed: PLN 70 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 5 kg per pet
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Multilingual staff
  • Safe at front desk
  • Weekly housekeeping

Location highlights

  • Connected to a shopping centre
  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 40 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM

Early check-in subject to availability

Early check-in fee: PLN 60

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

The check-in location differs from the property location; go to: [Platinum Residence, located at Grzybowska 61A]

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Only dogs are allowed
  • Weight limit: 11 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 70.0 per night.
  • Cribs (infant beds) are available for PLN 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PLN 49 for adults and PLN 49 for children
  • Fee for in-room wireless internet: PLN 15 per night (rates may vary)
  • Fee for wireless internet in public areas: PLN 15 per 24-hour period (rates may vary)
  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Early check-in fee: PLN 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 20.0 per night
  • Rollaway bed fee: PLN 70.0 per night
  • Facilities fee: PLN 65 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
The check-in location differs from the property location. To check in, guests will need to go to Platinum Residence, located at Grzybowska 61A
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Platinum Apartments Warsaw

Platinum Warsaw

Platinum Apartments Apartment Warsaw

Platinum Apartments Apartment

Platinum Apartments Warsaw

Platinum Apartments Aparthotel

Platinum Apartments Aparthotel Warsaw

Platinum Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 63 out of 313 reviews
Rating 8 - Good. 111 out of 313 reviews
Rating 6 - Okay. 85 out of 313 reviews
Rating 4 - Poor. 29 out of 313 reviews
Rating 2 - Terrible. 25 out of 313 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 of the basic rooms - 1 each for me & my friend at the same price. My room was lovely, clean, spacious etc I'd say to UK Premier Inn standard - very comfy double bed. My friend's room had 2 double bedrooms, lounge, bathroom with washing machine, kitchenette with dishwasher! The kitchen was not quite as clean as it could have been though but nothing gross. The location was about 30-40 min walk to the Old Town of Warsaw & there was a lot of building work going on all around with the older buildinga being torn down & new ones going up. We were there Fri-Mon and it was not noisy so the immediate area wasn't pretty to look at but had no other impact on us.
Stayed 3 nights in Dec 2018

10/10 Excellent

Peter, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and nice location. I rent double bedrooms apartment with kitchen and living room.. good and big bathroom, I rented for 10 days .
Stayed 8 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy, unsanitary, rude staff, tiny and smelly

No mattress and pillow protector Sheet directly on very dirty mattress Bed tiny and uncomfortable No daily housekeeping service (chargable) Extremely difficult to find No lift to 16th floor Bleach and stained carpets in hallways Front office guest service staff unhelpful wouldn't change room No phone in room to call guest service Wanted us to pay an upgrade fee to change dirty and unsanitary room Had to speak to a manager to obtain a clean room after several arguments The first room had a sky light window above the bed which couldn't be blacked out at all Bathroom smelt very mouldy and dirty Red mould in shower Some electrical sockets unservicable No iron or ironing board provided Electricians requested access to room to carry out work whilst we were in situ Fire safety non existent with fire doors propped open throughout the property Not secure, front entrance propped open with brick
Stayed 3 nights in Aug 2018

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room that wasn't really an apartment as the name suggests. Hard to find with reception being a ten minute walk from the rooms. Directions given at reception weren't the most clear but it was a decent room when we finally got there. Very clean and comfy but our biggest disappointment was our kettle didn't work after two weeks of looking forward to a cuppa we were heartbroken. All in all decent value and good service from all staff we encountered
Stayed 3 nights in Aug 2018

10/10 Excellent

Salah, SPB

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful as always
Stayed 1 night in Jul 2018

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the money

The apartment is 10 mins walk from the check-in reception. It's fine for the sunny day. Unfortunately, we arrived on a rainy day. It was kind of nightmare. Apart from that, it's good for the money. new apartment, beautiful view. 15 mins walk from two metro stations. 25 mins walk from Warsaw Central train station.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Better apartments to stay

The room was on the 16th floor but the lift only went to the 15th floor. There was only one small window in the room. .
Stayed 1 night in Mar 2018

8/10 Good

salah, Saint petersburg

Liked: Cleanliness, staff & service, property conditions & facilities

Good & value

It is one of my best apartments in warsaw Very good location , big rooms This time have small issue with towles and bed mattress but the response from hotel staff was perfect and problem had been solved in 2-3 hours Recommended for all Expedia guest
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and warm.

Nice room in a nice environment. Only small issue is the fact that the reception is about 500mt away from the building and we would have appreciated to be taken to it other then just being given instructions on how to get there and a call us back if you find any issues.... Other than that (and several white stains on carpet in comunal areas) the place is nice, generally well kept and warm...
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Okay

Location good. Paid for “superior apartment” but nothing particularly spectacular about the apartment. Had terrible duvet set which was unclean and also had a ‘protector’ on which felt like those you put on for a child who wets the bed.
Stayed 3 nights in Nov 2017

10/10 Excellent

Matisse, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!!!

Wow I was shocked when arrived to the platinum apartments! Great service and apartment beautiful !
Stayed 2 nights in Nov 2017

2/10 Terrible

Dariusz, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort

Not a good experience

To check in you have to walk about 500m than walk back to the apartment. Bed very uncomfortable. Very small TV.
Stayed 2 nights in Oct 2017

8/10 Good

Holly, Manchester

Liked: Staff & service, property conditions & facilities, room comfort

Very lovely hotel

The hotel itself is very lovely and is well stocked with towels and some lovely soaps. My only issue with the hotel was that it was roughly 30 minutes away from some of the big attractions and if you're staying on the 16th floor you have to work up the stairs from the 15th, which isn't too convenient with large suitcases!
Stayed 3 nights in Oct 2017

8/10 Good

Yasuny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was ok... location is not so good but it was a good quite place
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Apartments? More like bed-sits

I have I stayed at the platinum apartments three times, and have found fault each time. The commonest fault is that we have to climb the stairs to reach the 16th floor from the 15th. The rooms have also got smaller and smaller, this time the room was completely dominated by a king-sized bed, and there was only room for a plastic chair to sit on and the TV was so high up the wall even sitting the furthest distance from it in the plastic chair one still had to look up to view it !!! So the next time I visit Warsaw, and I will not abandon platinum but I will use the towers instead . And I have just been returned in order to fill in comments about the staff, which were in fact completely hidden from view apart from the concierge which was even in another building about 500 yards away !!!
Stayed 3 nights in Jul 2017

4/10 Poor

John, London

Disliked: Property conditions & facilities

Very disappointing but a great location

Rooms in need of SERIOUS refurbishment- very tired and knocked about.Poor quality fixtures and fittings.They looked like a job lot of IKEA rejects. Checkin facilities a joke for the Zelazna street rooms- You check in a 10 minute walk away in Grzybowska street as there is no reception desk . Corridor looked like a bombsite- but I understand it is now being refurbished. Terribly ironic that the apartments are in the same complex as Warsaw's most expensive apartment!!!

8/10 Good

Jake, M

Liked: Room comfort

Warsaw hotel

Lovely room to stay, could've done without the memory foam topper, the bed sheets weren't tucked in, could've done with more showers, restaurants round there very nice and surprisingly cheap, id recommend going in the Summer time, it could've been better if we were informed of the check in process before hand as was very confusing with going to various buildings.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

I wouldn't use their service again..

The room was clean and other than that i was very disappointed. First of all, we had to get the key from traveling to another building nearby and it wasnt written on the instruction. The room did not look what it looked like in the pictures. My room was on the 16th floor but the the elevator only had access to 15th floor and we had to walk up the stairs with our luggages. We needed an iron and we asked for it, we waited for more than 40 min even thought we were told itd only take 15 min max. And guess what, they left the iron inside the room when we werent there. The shower rack was broken, and we had a tiny window... just one. Well i wouldnt use them again.

8/10 Good

MD NAHID UL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient & clean

It is good to stay

2/10 Terrible

George

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don't open the windows it was wormer outside

It's not easy to find the address was different then given for the key to cold couldn't sleep there I stayed at another hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The young woman receptionist totally confuses us regarding using the telephone to make a call in Warsaw. I made several calls to the desk and one time no one picked up the phone. At another time it rang for too long.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Convenient

Modern facility. Hallways were a bit shabby, but room was fine. Location was OK if you like to walk. This place worked out fine for us. Office is a few blocks away. Wifi costs extra.

8/10 Good

Michael, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable comfort for a reasonable price

This was a way station for us on the way home for a long trip in Poland. The hotel staff was friendly and kept our luggage for us after we checked out but before we went to the airport. Staff speaks English well. Neighborhood was rather noisy at night due to weekend revelers.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing and gross

The reception is not in the same place as the apartment.You have to walk about 350 meters, then take a taxi to the 15th floor and then walk up a flight of stairs to get to the level with the rooms. When I got to mine, the electricity was not working. It took an hour for a tech to come fix it. There was hair and breadcrumbs all in the bed. It was not clean. It was more expensive then other places and it was disgusting. I will never go there again.