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Hyatt Regency Crystal City

4.0 star property

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Photo gallery for Hyatt Regency Crystal City

Exterior
Meeting facility
Lobby
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

View in a map
2799 Richmond Hwy, Arlington, VA, 22202
  • Place, Synetic Theater
    ‪2 min walk‬
  • Place, Fashion Center at Pentagon City
    ‪20 min walk‬
  • Place, Birchmere
    ‪3 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪13 min walk‬

Room options

View all photos for Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(37 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(103 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(7 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ambassador)

Suite (Ambassador)

Suite (Ambassador)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Rainfall showerhead, designer toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible (Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (HIGH FLOOR)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (HIGH FLOOR)

9.6 out of 10
Exceptional
(24 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (HIGH FLOOR)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds (HIGH FLOOR)

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Rainfall showerhead, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Regency)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite (Regency)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Room With Two Double Beds-High Floor

  • Sleeps 4

View all photos for 2 Double Bed

Pillow-top beds, in-room safe, desk, laptop workspace

2 Double Bed

  • Sleeps 4

King Room

  • Sleeps 3

Corner King Room

  • Sleeps 3

King Room-High Floor

  • Sleeps 3

1 King Tub Acc

  • Sleeps 3

2 Double Tub Acc

  • Sleeps 4

King Room With Ada Shower

  • Sleeps 3

2 Dbl Shwr Acc

  • Sleeps 4

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About this property

Hyatt Regency Crystal City

Hotel with free airport shuttle, in the vicinity of Arlington National Cemetery
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Regency Crystal City offers 686 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium satellite channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Crystal City's great location gets high marks from our customers. During your stay, you'll be within walking distance of Birchmere. Free WiFi in public areas, a free roundtrip airport shuttle, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Washington Monument and 6 minutes from National Mall
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Crystal City offers its guests a 24-hour health club and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency Crystal City. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This Arlington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.
Hyatt Regency Crystal City has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 12:30 AM at scheduled times
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 16 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 to 25 per person
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 27 and close September 02.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal City Hyatt
Crystal City Hyatt Regency
Hyatt Crystal
Hyatt Crystal City
Hyatt Regency Crystal City
Hyatt Regency Crystal City Arlington
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Hotel Arlington
Regency Crystal City
Hyatt Regency Arlington
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Arlington
Hyatt Regency Crystal City Hotel Arlington

Hyatt Regency Crystal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1008 reviews
Rating 8 - Good. 192 out of 1008 reviews
Rating 6 - Okay. 44 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 32 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained.
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen, Springfield

Stayed 2 nights in Jul 2025

10/10 Excellent

sosothabna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Middleton

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

teferi g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area to walk around
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohanad, Raleigh

Stayed 1 night in Aug 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the Fourth of July. I was hoping we could see fireworks from our room and we did just not the ones in DC.
Stayed 1 night in Jul 2025

6/10 Okay

Emanuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Room for improvement

You need to have more than 1 person working at your front desk. The young lady working in the evening and the gift shop needs to improve her social and communication skills. She needs to understand that customers are not an inconvenience and she needs to stop playing on her phone while she's on duty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawneyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice gym
Stayed 2 nights in Aug 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Dealing with front desk Lyric was a breeze. She was very courteous and helpful, accommodating my 2 room reservation. The breakfast was exceptional!!! No self parking just valet parking available. Only 6-7 minute drive from DC, great location.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

6/10 Okay

Esther

Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean, nice onsite food options and a pool.
Stayed 1 night in Jul 2025

6/10 Okay

Enchanta, Newark

Liked: Staff & service
Disliked: Cleanliness
Overall the property wasn’t terrible. The room could have been a bit more cleaner. Staff was amazing and dining options were on point. The pool was smaller than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Swanzetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice hotel great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jesenia

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter was travelling alone for the first time and had to stay here one night. She didnt have a working credit card and it was still ok everyone was nice to her they gave her a room and she slept nicely until her next flight Thank you so much
Stayed 1 night in Aug 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Stayed for two nights and got bed bugs. First time this ever happened to me. Staff was barely helpful I add to guide them through out the entire process.
Stayed 2 nights in Aug 2025

10/10 Excellent

Harold

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Service

We had an excellent stay from the check-in to the stay to the checkout. Our hotel attendant May was outstanding. She was professional, very knowledgeable and friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Kylief

Stayed 2 nights in Aug 2025