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Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

2 bars/lounges, rooftop bar
Lobby
Café
Lobby sitting area
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Place, Gallaudet University
    ‪5 min walk‬
  • Place, Union Market
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Classic Twin Room

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Mini Full)

Room (Mini Full)

Room (Mini Full)

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sub Level

Sub Level

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, 4-minute walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, an elevator, and a rooftop deck
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and an elevator. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.
Singing Tiger Noodle Den - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Nell - Union Market Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1031 reviews
Rating 8 - Good. 233 out of 1031 reviews
Rating 6 - Okay. 127 out of 1031 reviews
Rating 4 - Poor. 58 out of 1031 reviews
Rating 2 - Terrible. 41 out of 1031 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and loved the decor
Stayed 4 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

6/10 Okay

Jade

Travelled with partner
Liked: Amenities
room was dusty. asked if a different room could be accommodated as my husband’s allergies started flaring up, was told there would be a housekeeping fee added to our reservation since we “used” the room. We’ve been to Nell 10+ times in the last year and this was the first situation that we encountered.
Stayed 1 night in Sep 2025

8/10 Good

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

UMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience! Especially the person at the reception was super friendly and helpful! Would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying in this hotel and we’re here for four nights in September It is a converted industrial building which brings great charm and character to the property As a European I found the room sizes on a par with many I have stayed in around Europe , although I appreciate they are on the small size when compared to the typical American chain hotel The staff were very helpful and polite and that are two restaurants on site and lots of options within walking distance We found it a very good base to explore DC
Stayed 4 nights in Sep 2025

10/10 Excellent

Amari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, eccentric decor and we received complimentary mimosas with our breakfast upon arrival
Stayed 1 night in Sep 2025

10/10 Excellent

Jules

Stayed 2 nights in Sep 2025

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean property unique style.would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

James David Campbell

Stayed 3 nights in Sep 2025

10/10 Excellent

cj

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, great staff, b
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is charming and has a great atmosphere. The rooms were a little smaller than the online pictures showed, however. But service was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel. Staff was so friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere and a lively rooftop bar/restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really cool, unique hotel. Everything was clean and updated and the vibe was just really chill. The rooftop bar was a great spot and well-priced. Union Market is a block or two away and has so many great spots to eat, drink, and entertain yourself. Will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and friendly. Cute hotel. Pet friendly! Union Market is awesome. Rooftop lounge is cute!
Stayed 4 nights in Sep 2025

2/10 Terrible

Larkin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very familiar with, and wanted to stay in, the Union Market area, and I am used to the quirks of boutique hotels, but I feel I was misled by other reviews. I upgraded in advance to their nicest room and it felt dirty, kind of creepy, and half-finished. The furnishings were bare, cheap, or extremely worn; the rugs were all sitting on bare floor and pulling up at the corners; the bedding was pilling; there was no toilet lid; and all the light bulbs were some kind of cheap purplish LED. My room was also loud and facing a busy street, but that isn't really within their control and wasn't a dealbreaker. After seeing the room I immediately left and went to another hotel despite not being eligible for a refund.
Stayed 1 night in Sep 2025

8/10 Good

Tablina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few nights, very friendly and helpful staff. The restaurant is really great and convenient, and the rooftop bar has a nice view and vibe. They gave us coupons for drinks at the restaurant and bar which was really nice. The room sizes are bit small but clean and comfortable enough. It is right by the main road and the walls are very thin so we could hear everything which was the only frustration. It’s a nice distance to the centre and really cool aesthetic.
Stayed 3 nights in Sep 2025

10/10 Excellent

Erin

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love place
Stayed 1 night in Sep 2025

10/10 Excellent

Margo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying here. Convenient location. Fits my needs
Stayed 1 night in Sep 2025