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Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

2 bars/lounges, rooftop bar
Lobby sitting area
Lobby
Reception
Café

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • United States Capitol
    ‪4 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Twin Room, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sub Level

Sub Level

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mini Full)

Room (Mini Full)

Room (Mini Full)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Interior

citizenM Washington DC NoMa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 2,455 reviews
The price is €127
includes taxes & fees
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About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, an elevator, and a rooftop deck
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and an elevator. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.
Singing Tiger Noodle Den - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Reviews

Hotel Nell - Union Market Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 505 out of 928 reviews
Rating 8 - Good. 212 out of 928 reviews
Rating 6 - Okay. 114 out of 928 reviews
Rating 4 - Poor. 56 out of 928 reviews
Rating 2 - Terrible. 41 out of 928 reviews

Reviews

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love hotel Nell

It was an amazing stay. Love the hotel and would go back again..
Stayed 2 nights in Jun 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine. But the next time we stay there, we ask for a room NOT facing the main street. Could hear all the cars driving past.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Horacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was a very relaxed atmosphere. Had some issues with maintaining my original check in time due to Airport issues, but the staff were very friendly, understanding and accommodating, which helped me feel at ease, and made my stay much better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lois

The hotel was beautiful,
Stayed 1 night in Jun 2025

4/10 Poor

Casey

Stayed 3 nights in Jun 2025

8/10 Good

alexandra

Great stay! Friendly staff and great rooftop restaurant/bar
Stayed 3 nights in Jun 2025

10/10 Excellent

Alena

Stayed 3 nights in Jun 2025

10/10 Excellent

Rudi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean hotel. Staff was amazing.
Stayed 2 nights in Jun 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lis at the front desk was super friendly and made checking in very easy. We enjoyed the rooftop bar as well. Also, very friendly staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick Nelson

Stayed 2 nights in Jun 2025

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Union Market area, which was our destination. Very clean; staff was friendly. Small rooms, but typical for a city. A/C was limited by thermostat to 64F. This led to a stuffy environment with no airflow, which made it hard to sleep well.
Stayed 1 night in Jun 2025

8/10 Good

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For just a overnighter the room was perfect. The size didn't really affect us because it was very clean, quiet and the bed was comfortable which are important factors for us when we stay at hotels. There are some things that would've made it perfect and wouldn't take much effort or costly. The towels were stiff and thin and we like a nice fluffy comforter and that's it! Other than that, we would stay there again and tell friends as well.
Stayed 1 night in Jun 2025

8/10 Good

Carlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking is very limited
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well located, and very friendly hotel staff! Would stay here again!
Stayed 2 nights in Jun 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Hotel Nell is very cute with a rich history & the staff we interacted with was so kind but the parking situation is expensive & nightmarish. The staff seems a little confused on where you can park & when & there is an entire lot unused attached to the building which was incredibly frustrating. Our first night there was a drying fan on the floor in the hallway, I believe for a leak in another room, inconvenient but not at all an issue.. the second night the fan was no longer there & you could hear someone breathe too loud in the room next door. Wouldn’t likely stay again but mainly for the conveniences of parking & privacy, not because of quality or service.
Stayed 2 nights in Jun 2025

6/10 Okay

Desiree

Stayed 3 nights in Jun 2025

6/10 Okay

Kenneth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This staff was awesome. The air conditioner in the room didn't go below 74 which kind of sucked. Parking is extra which is awful.
Stayed 2 nights in Jun 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Overall the experience was good. Check in was a breeze. I wish I had more knowledge at exactly how little parking there actually was for the hotel. Having to park and walk 20mins wasn't ideal without that knowledge. There were humidifiers everywhere that were quite loud and able to be heard in the rooms. Overall the noise wasn't too much for us but closer rooms may have had a harder time. The air conditioning vent in our room leaked condensation our entire stay. Lastly, and unsure if this has to do with the hotel or if it's separate but we were ignored heavily our first night trying to eat at the rooftop bar, we ended up leaving and finding a restaurant elsewhere. The second night we were seated and were taken care of but we're unaware that we should have made a reservation. Overall I would say it was cute and a comfortable stay, just minor things that would make me less likely to stay again but not refuse to give it a second try.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and cozy Queen suite. Staff was super friendly and the lobby is beautiful.
Stayed 3 nights in Jun 2025

6/10 Okay

Trenton William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Alan simonton or michelle

Stayed 3 nights in Jun 2025

2/10 Terrible

Apoorv

Business traveller
I was not given the room I was allocated when I arrived because they were overbooked and when I reached out to get a discount on the room, they never replied.
Stayed 1 night in Jun 2025

10/10 Excellent

Holloway

A
Stayed 1 night in Jun 2025

8/10 Good

Jerome

Stayed 2 nights in Jun 2025

10/10 Excellent

Greg

Stayed 3 nights in Jun 2025