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Sheraton Pentagon City Hotel

3.5 star property

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Photo gallery for Sheraton Pentagon City Hotel

Lobby
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Exterior detail
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
900 S Orme St, Arlington, VA, 22204
  • Place, Arlington National Cemetery
    ‪11 min walk‬
  • Place, Fashion Center at Pentagon City
    ‪19 min walk‬
  • Place, Pentagon
    ‪2 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪5 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.4 out of 10
Very good
(241 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(287 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds

  • 59 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior detail
Crowne Plaza Crystal City-Washington, D.C. by IHG
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,003 reviews
The price is €104
includes taxes & fees
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About this property

Sheraton Pentagon City Hotel

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. A free airport shuttle and a free shopping center shuttle are also provided. Other amenities include a coffee shop/cafe, WiFi in public areas, and a business center. Change of towels is available on request.
Sheraton Pentagon City Hotel offers 416 accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Pentagon City Hotel. During your stay, you'll be within walking distance of Arlington National Cemetery. A free roundtrip airport shuttle, a free shopping center shuttle, and a restaurant are available. This property offers pet-friendly amenities like an off-leash area.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 13 minutes by foot from Arlington National Cemetery and a 4-minute drive from National Mall
  • Free airport and shopping center shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 26000 square feet (2415 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Pentagon City Hotel. A roundtrip airport shuttle at scheduled times and a shopping center shuttle are free. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Sheraton Pentagon City Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (USD 32 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 26,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Ronald Reagan National Airport (DCA) only.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 13.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Pentagon City Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton
Sheraton Pentagon City
Sheraton Pentagon City Hotel
Sheraton Pentagon City Hotel Arlington
Sheraton Pentagon City Arlington
Sheraton Pentagon City
Sheraton Pentagon City Hotel Hotel
Sheraton Pentagon City Hotel Arlington
Sheraton Pentagon City Hotel Hotel Arlington

Sheraton Pentagon City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1621 out of 2870 reviews
Rating 8 - Good. 603 out of 2870 reviews
Rating 6 - Okay. 337 out of 2870 reviews
Rating 4 - Poor. 135 out of 2870 reviews
Rating 2 - Terrible. 174 out of 2870 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and gas. Roads are under construction. Other than that, tops.
Stayed 1 night in Sep 2025

10/10 Excellent

SANJEEV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Caleb

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Masengu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

4/10 Poor

Jeanne

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Melissa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was great. They did a good job cleaning and refreshing the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love that this property is only a 25 min walk to Pentagon City mall area. There is some construction going on in the area between the hotel, by the Pentagon, towards Pentagon City it there is a walking path and lots of locals were walking back from Pentagon City the evening that I did the same walk. I also loved that there is an airport shuttle, and the morning I was taking it to the airport - to hop on the Metro to go to work on Capitol Hill the shuttle stopped right in front of the Pentagon City Metro stop which was great! Loved the view at night from my DC facing room. The rooms have all been recently refurbished and were very large & comfortable.
Evening view of DC from my room.
Stayed 2 nights in Sep 2025

8/10 Good

Shawn

Stayed 1 night in Sep 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the check in desk seemed to be too busy to help or answer a question. I almost felt one lady was ignoring me.
Stayed 3 nights in Sep 2025

6/10 Okay

Suzanne

Stayed 2 nights in Sep 2025

8/10 Good

Nilobon, Weston

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is a good location. Close to everything we wanted to go see. Shuttle service on arrival wasn’t good. We ended up having to Uber after waiting for 30 minutes or more. There’s only 1 clerk at the desk, so you have to wait a bit and the calls were not answered (I called yo ask about something but it was easier to go down to talk to the clerk) because there was only 1 clerk. Once you started talking, the clerk, waitresses, bell hop were all lovely and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

George

Stayed 2 nights in Sep 2025

2/10 Terrible

Robin

Travelled with family

Never ever ever again!

I should have just listened to the reviews. This hotel was so dated and had so much water damage and mold. I was sick all night. You can smell that it’s wet and they try to mask the smell with the air being on blast!
Stayed 1 night in Sep 2025

2/10 Terrible

Boxi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the sheets smell, and the wifi was super slow. And there was no wifi during the last night of my stay.
Stayed 4 nights in Sep 2025

6/10 Okay

Judith

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Too busy at the front desk.

I waited in line for 40 minutes to check in. There was only 1 person at the desk When I booked through hotels.com they said that there was a shuttle to the airport. When I inquired they said that the shuttle was not available when I needed it. I asked them to book a taxi, the clerk said they would do it in the morning. When I came in the morning they said it should have been done at night. I asked for a wake up call but I didn't get one.
Stayed 1 night in Sep 2025

10/10 Excellent

Sabiha

Stayed 1 night in Sep 2025

10/10 Excellent

Alvin

Stayed 1 night in Sep 2025

6/10 Okay

Aldric

Travelled with family

Average stay

Check in was terrible! There were only two people at check in and about 30 people checking in. They were not prepared for it.
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Amenities
Sta
Stayed 1 night in Sep 2025

8/10 Good

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Sep 2025

10/10 Excellent

Aimee

Stayed 1 night in Sep 2025

4/10 Poor

Patrick, Royal Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to update the place aesthetic pretty old. When I checked in the room bath tub had some fungus in it backed up from the pipes. Cleaning service should have reported it before me a customer was given that room. The second room was a bit better but missing shower gels on the wall two were missing only one was on the wall. I had to call and got no one and had to walk downstairs to ask for a new room. Front desk need to answer calls from room service.
Stayed 10 nights in Aug 2025