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Best Western Watertown Fort Drum

2.5 star property

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Experience the sleek, modern design of this Best Western hotel, featuring a flat roof and a mix of brick and stucco exteriors.
Lobby
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Work in comfort with a desk, printer, and comfortable office chair.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
300 Washington St, Watertown, NY, 13601
  • Sci-Tech Center of Northern New York
    ‪7 min walk‬
  • Samaritan Medical Center
    ‪13 min walk‬
  • Salmon Run Mall
    ‪6 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Watertown Fort Drum

Hotel in Watertown with free breakfast and a 24-hour business center
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Best Western Watertown Fort Drum offers 134 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Best Western Watertown Fort Drum gets good marks from our customers. During your stay, you're just a quick walk from Roswell P. Flower Memorial Library. Features include free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Guests have great things to say about the room service and the clean accommodations
  • 12 minutes by car from Fort Drum and 14 minutes from Lake Ontario
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Best Western Watertown Fort Drum also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Watertown hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1961
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 32.40 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 32.40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Business traveller, Travelled with partner
Liked: Cleanliness
Parking
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable! Free and easy parking, always a plus.
Stayed 1 night in May 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location while in Watertown

Watertown BW’s front entrance to the lobby was dated, no “wow” factor & not as accessible if you’re wheelchair bound (which we are not) but inside was bright & clean. Our check-in person, Raynor, was businesslike & efficient, he invited us to partake of the coffee, tea & cookies near the reception desk. They also provide water infused with fruits like oranges & strawberries—quite refreshing—in a dispenser by the breakfast area. Raynor did steer us to a list of restaurants nearby—got pizza at Cam’s & it was good as advertised. Our room was close to the lobby—spacious, clean with a king bed & the usual amenities. It was quiet, not many guests judging from the parking lot—it was a Monday night. I noticed that there was no secure entrance, i.e., anyone could have entered by the back door without a key. The breakfast next morning was quite good—the moist scrambled eggs, though undoubtedly from a carton, were prepared well as were the turkey sausage & regular sausage. Besides the usual cereals, yogurt, bagels, bread & fruit there was a waffle maker—all of it looked decent. They even offered Silk Milk & 2% milk. The coffee is good & strong. Gary is a friendly employee who took care of stocking food & cleaning up in the breakfast room. I also saw an employee who may have been the cook. Breakfast hours are 6:30-9:30. The tables are in the lobby separate from the breakfast room, but not far. The hotel could pay attention to the dying plants in the window by the tables.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Left much to be desired, although staff was nice

Upon check-in, was told the room I reserved and was confirmed was not available. Was given a single king size bed when I requested (and was confirmed) a double. There seemed to be an attempt to find another room, but they then claimed they were fully booked, although the parking lot was hardly full. The next morning, the shower wasn't working either which was frustrating. The staff was exceptional until I requested another room. All in all, a really disappointing experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very helpful. Found a room that didn't require stairs. Just very kknd.
Stayed 1 night in Apr 2025

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas, Saint Sauveur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas, Saint Sauveur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room and tv
Stayed 1 night in Apr 2025

2/10 Terrible

Zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Garnet

Liked: Staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Breakfast was good but the eggs were not very hot but I was there just before closing. Bed comfortable, heating and a/c worked fine. Room was quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel with delicious breakfast included. An older hotel but very clean
Stayed 1 night in Feb 2025

8/10 Good

Connie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Travelled with partner
Liked: Staff & service
Somewhat dated. The staff were exceptionally helpful and friendly. The breakfast was great.
Stayed 4 nights in Jan 2025

6/10 Okay

Cheryl

Stayed 2 nights in Nov 2024

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was helpful and friendly. Breakfast was very nice!
Stayed 4 nights in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to my room didn't work properly but I was told it was a known issue. Apparently known issues don't get resolved at this hotel
Stayed 1 night in Jan 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in North East

It was a comfortable room and great service and even better breakfast
Stayed 1 night in Jan 2025

8/10 Good

kim

Liked: Cleanliness, staff & service
its a very old,run down property downtown. but it was a clean room, and very good,extensive breakfast.
Stayed 2 nights in Jan 2025

2/10 Terrible

Candice

Travelled with group
Disliked: Cleanliness, property conditions & facilities
In the morning my friend found a bed bug in her bed. She immediately went to the front desk and had the employee come to our room to see it. Our room was just around the corner from the front desk. He saw it moving and took a picture of it. We asked for some garbage bags to put our stuff in. He said that he would talk to his manager and send him up to our room. I heard him speaking to the manager but couldn’t make out what was said as our door was still slightly open because my friend had wedged it open when she ran to get the front desk clerk earlier. 15 minutes later still no manager, we just wanted to get out of there so we grabbed our garbage bags and went to the front desk. The manager was at the desk and acted as if he had no idea what happened. My friend said that there was bed bugs and he told her to not say that so load and acted as though that was impossible. Actually mentioned that a guest must have brought it in, ie us! We asked him where the employee was that took the picture, he said that they were not there and he had not told him anything. Lies! He said we could look up the hotel and we would not find anything about bedbugs there, they simply didn’t have them. We looked later and found many reviews contradicting him. I did get a full refund but I am absolutely disgusted not only by the bedbugs but by the management’s behaviour and flat out lies! The employees were great, very helpful and respectful. Management sucked! I’d give 0 stars if possible!
Stayed 1 night in Jan 2025