Ramada by Wyndham Watertown/Thousand Islands NY

2.5 star property

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Photo gallery for Ramada by Wyndham Watertown/Thousand Islands NY

Exterior
Lobby
BBQ/picnic Area
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
21000 NY State Rt 3, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪6 min walk‬
  • Place, Regal Salmon Run
    ‪10 min walk‬
  • Place, Jefferson Community College
    ‪2 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(83 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(89 reviews)
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Bathtub w/Grab Bars)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Ramada by Wyndham Watertown/Thousand Islands NY

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Ramada by Wyndham Watertown/Thousand Islands NY offers 145 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Ramada by Wyndham Watertown/Thousand Islands NY. During your stay, you're just a quick walk from Salmon Run Mall. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from Fort Drum and 13 minutes from Lake Ontario
Ramada by Wyndham Watertown/Thousand Islands NY offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2847 square feet (264 square meters) and includes conference space. A vending machine, an arcade/game room, and a picnic area are also featured at the business-friendly Ramada by Wyndham Watertown/Thousand Islands NY. Self parking is free.

This Watertown hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Piano
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2,847 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 30 and close August 31.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Watertown
Watertown Ramada
Ramada Inn Watertown
Ramada Watertown Hotel Watertown
Ramada Watertown Hotel
Ramada by Wyndham Watertown
Ramada by Wyndham Watertown/Thousand Islands NY Hotel
Ramada by Wyndham Watertown/Thousand Islands NY Watertown
Ramada by Wyndham Watertown/Thousand Islands NY Hotel Watertown

Ramada by Wyndham Watertown/Thousand Islands NY Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1029 reviews
Rating 8 - Good. 327 out of 1029 reviews
Rating 6 - Okay. 156 out of 1029 reviews
Rating 4 - Poor. 73 out of 1029 reviews
Rating 2 - Terrible. 54 out of 1029 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Glenn, Orleans

Travelled with partner
Liked: Cleanliness
Easy check in and check out, the room was clean.
Stayed 1 night in Jan 2026

6/10 Okay

Kelly

Travelled with group
Liked: Staff & service
Disliked: Amenities
The rooms are getting a little dated. Never slept at all the first night due to the person in the next room blaring the TV all night. Problem was fixed by the staff for my second night. Breakfast was a big let down use to be much better.
Stayed 2 nights in Feb 2026

8/10 Good

Alain

Liked: Staff & service
Welcoming and courteous staff ..well located .
Stayed 1 night in Jan 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness
Room was clean, staff were excellent. They have a new tv system with bigger tvs but no cable. Overall a great stay.
Stayed 2 nights in Jan 2026

2/10 Terrible

Allan

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is out dated, the room was dirty, linen was stained, bed was broken, chairs had tears, sink looking like someone dedicated in it, you cannot control heat by thermostat so it’s like a sauna. If you open a window to cool down the room, you may risk having a guest who’s smoking in their room, have their smoke go in yours. The continental breakfast is gross, when the front staff asked how it was, we let them know it wasn’t good and they replied,” well what do you expect for a free breakfast”…. Do yourself a favour, pay for a better hotel to stay at, even the motel in bates motel is would be better then this one.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 4 nights in Nov 2025

8/10 Good

Suzanna

Stayed 1 night in Jan 2026

10/10 Excellent

gay

Liked: Cleanliness, staff & service, amenities
Always a good place to stop over.Breakfast good too.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
My staybwas greatbfrom check in to check out. Steve at the front deskbwas VERY helpful and curtious.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Krishna.Kavita

Stayed 1 night in Jan 2026

10/10 Excellent

Lydia

Stayed 1 night in Jan 2026

10/10 Excellent

Corey

Stayed 2 nights in Dec 2025

10/10 Excellent

Juan L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate Hotel cleanliness, staff, breakfast and accessibility to shopping and more
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Room. Everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Liked: Cleanliness
Clean and courteous staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

6/10 Okay

michele l

Travelled with partner
The hotel was ok, very dated and the elevator smelled like weed and cigarettes. The breakfast shuts down too early 9:30 so we were not able to make it. The beds were ok but the pillows were small. The chair and foot stool had stains on them. We were only there for one night so was ok for one night
Stayed 1 night in Dec 2025

10/10 Excellent

Cliff

Business traveller
Liked: Cleanliness, staff & service
All was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes could park at back door parking lot and as plowed breakfast all set up on time
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Staff are always friendly! We like getting away every so often and a stay here is always good! Never have issues!
Stayed 1 night in Dec 2025