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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

A Holiday Inn Express & Suites building with a well-lit entrance, a flagpole, and a landscaped area with plants.
A large indoor swimming pool with clear lane markings, surrounded by lounge chairs and a changing area.
A Holiday Inn Express building with outdoor seating and a well-lit facade.
A modern restaurant with high tables and blue chairs, a bar area, and a stone fireplace.
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
860 Holt Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪2 min walk‬
  • Place, Towne Center at Webster
    ‪11 min walk‬
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(57 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(60 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a bed, a sofa, a desk, and a chair.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds (Additional Living Area)

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a sofa, a desk, a chair, a small table, a sink, and a window with a view.

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Restaurant
Hampton Inn Rochester Webster
Webster
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,002 reviews
The price is €121
includes taxes & fees
16 Aug - 17 Aug
Hampton Inn Rochester Webster

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Rochester Webster by IHG gets high marks from our customers. During your stay, you're just a quick walk from North Ponds Park. You'll find features like free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 14 minutes by car from Memorial Art Gallery and 14 minutes from George Eastman Museum
  • Free local-area shuttle service
Holiday Inn Express & Suites Rochester Webster by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities.

This Webster hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1006 reviews
Rating 8 - Good. 180 out of 1006 reviews
Rating 6 - Okay. 50 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carla jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in great friendly clean wonderful Stay !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carla jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, bed was comfortable, staff were very friendly- especially Terry and the breakfast was fantastic! Will definitely stay here again when in the area!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carla jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clean friendly customer service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Davidson pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good service
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cinnamon rolls are great!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very clean, nice environment
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bobbi

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Clean rooms, friendly staff, and breakfast was good.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and clean hotel. Rooms were clean and comfortable. Pool was a great size and fun for the kids. Close to shopping and restaurants. Staff was always helpful . Would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay , we had zero complaints. The staff was very accomodating and friendly !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place over all! I would love to see 100% cotton sheets used…more comfortable & breathable!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delivioyz
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The room was very clean and it was relaxing to sit in the hot tub before bed after traveling. I would definitely recommend this hotel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, as usual.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Easy check in, spacious and clean room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room and bed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the beds were comfortable and the staff were courteous and friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff were attentive.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and staff very courteous . Thank you
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Staff is very helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We always stay here because of great customer service, clean rooms, great location and good breakfast Also like the location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff very friendly. Breakfast served by friendly staff & also spotless. Great stay.
Ponds with walkway behind hotel. Great for a morning walk .
Stayed 6 nights in Nov 2025