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Hotel Waterloo & Backpackers

2.0 star property

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Photo gallery for Hotel Waterloo & Backpackers

Breakfast area
Interior
Twin, Double & Single Ensuite
Exterior
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Place, Wellington Central Business District
    ‪2 min walk‬
  • Place, Lambton Quay
    ‪2 min walk‬
  • Place, Archives New Zealand
    ‪3 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Ensuite

In-room safe, free WiFi, bed sheets

Double Ensuite

8.0 out of 10
Very good
(27 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

8.6 out of 10
Excellent
(17 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Bunk Style Twin (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Bunk Style Twin (Shared Bathroom)

  • 16 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom (4 Beds)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Private Bathroom (6 Beds)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Private Bathroom (8 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Private Bathroom (8 Beds)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

8.2 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

In-room safe, free WiFi, bed sheets

Premium Shared Dormitory, Mixed Dorm

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Double Room with Private Bathroom

In-room safe, free WiFi, bed sheets

Double Room with Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Twin Double&Single Ensuite

In-room safe, free WiFi, bed sheets

Twin Double&Single Ensuite

  • Sleeps 3

View all photos for Ensuite Twin Room

In-room safe, free WiFi, bed sheets

Ensuite Twin Room

  • Sleeps 2

View all photos for Single Room With Bathroom

In-room safe, free WiFi, bed sheets

Single Room With Bathroom

  • Sleeps 1

View all photos for Double Room with Shared Bathroom

Interior

Double Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Single Room with Shared Bathroom

In-room safe, free WiFi, bed sheets

Single Room with Shared Bathroom

  • Sleeps 1

View all photos for Bed In 4-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 4-Bed Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Bed In 6-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 6-Bed Dormitory

  • Sleeps 1

View all photos for Bed In 8-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8-Bed Dormitory

  • Sleeps 1

View all photos for Bed In 8 Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8 Bed Dormitory

  • Sleeps 1

Premium Shared Dormitory, Mixed Dorm

  • Sleeps 1

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  • Laundry room
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The price is €70
includes taxes & fees
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About this property

Hotel Waterloo & Backpackers

Art Deco hostel with a restaurant, near Interislander Ferry Terminal
This smoke-free hostel features a restaurant, a bar/lounge, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
Hotel Waterloo & Backpackers offers 108 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Waterloo & Backpackers's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Central Business District and 3 minutes by foot from Lambton Quay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Waterloo & Backpackers also features a vending machine, laundry facilities, and express check-out.

This Art Deco Wellington hostel is smoke free.

Hotel Waterloo & Backpackers has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 1006 reviews
Rating 8 - Good. 404 out of 1006 reviews
Rating 6 - Okay. 223 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

gaelle

Liked: Staff & service, room comfort
You get what you pay for. That said, great location.
Stayed 8 nights in Oct 2025

6/10 Okay

Liz

Disliked: Amenities, property conditions & facilities
Room was fine staff could of been more welcoming
Stayed 2 nights in Nov 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and tidy.
Stayed 2 nights in Oct 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, good room.
Stayed 1 night in Oct 2025

10/10 Excellent

L M

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice to have tea-making facilities and microwave. Staff always wonderful here.
Stayed 3 nights in Oct 2025

8/10 Good

Shane

Stayed 1 night in Oct 2025

10/10 Excellent

Sarai

Liked: Cleanliness, property conditions & facilities
Staff are very friendly and area is good.
Stayed 1 night in Oct 2025

10/10 Excellent

Nurfadhila

Liked: Staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Waterloo & Backpackers. The place felt welcoming from the start. Solid facilities, and genuinely warm, attentive staff all contributed to a relaxed and pleasant experience.
Stayed 3 nights in Sep 2025

2/10 Terrible

anish

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here!! Pictures on websites are deceptive to what the actual rooms and facilities are. Place stinks, is old and terribly outdated. Beds and beddings have stains and smelly. Floor carpet is filthy and smells. Overall stay was a nightmare. Staff unhelpful.
Stayed 1 night in Oct 2025

6/10 Okay

Gordon

Travelled with family
A 2 star hotel so it's a bit old and tired, but has comfortable beds and hot showers. Close to public transport, eateries and within walking distance of the CBD
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Accommodation was average but i was solo travelling so for price i couldnt complain.
Stayed 1 night in Sep 2025

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent - ensuite room clean and warm - close to train and BlueBridge ferry. Perfect, thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Close to railway and bluebridge
Stayed 1 night in Sep 2025

10/10 Excellent

KAREN, Greymouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all shopping needs
Stayed 2 nights in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Convenient, central location.
Stayed 1 night in Sep 2025

4/10 Poor

Ning

Disliked: Amenities
Too old building
Stayed 1 night in Sep 2025

4/10 Poor

Shama Rolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Liked the friendly staff but the overall hygiene of the room not up to standard. The beddings were stained white sheets. The windows glasses cracked.
Stayed 1 night in Sep 2025

10/10 Excellent

Katina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed 3 times. I enjoyed the whole stay. Loved the views from recent stays. Look forward to staying again
Stayed 3 nights in Sep 2025

4/10 Poor

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
It's a real propper dive. Booked here as it was the last available place in town with space. Now I know why. Staff were friendly enough but there's no getting around the dire facility.
Stayed 2 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

6/10 Okay

Alan

Travelled with family
Y
Stayed 6 nights in Jul 2025

6/10 Okay

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's not so bad about that hotel in general, it was so bad to stay one night at a place that offers no internet connection. Also, the staff did not advise on how I could access the network. The room was so noisy because of the severe wind that day as well.
Stayed 1 night in Aug 2025