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James Cook Hotel Grand Chancellor

4.5 star property

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Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception
Exterior
Deluxe Junior Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Cable Car
    ‪1 min walk‬
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(16 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(120 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(110 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(178 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €77
includes taxes & fees
16 Jan - 17 Jan 2026
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About this property

James Cook Hotel Grand Chancellor

Luxury hotel with bars and a fitness center
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of James Cook Hotel Grand Chancellor's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Botanic Gardens and St Paul's Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 860 out of 1643 reviews
Rating 8 - Good. 538 out of 1643 reviews
Rating 6 - Okay. 148 out of 1643 reviews
Rating 4 - Poor. 63 out of 1643 reviews
Rating 2 - Terrible. 34 out of 1643 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Emily

Stayed 1 night in Sep 2025

6/10 Okay

Colleen S

Stayed 1 night in Sep 2025

10/10 Excellent

J A Benson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely, but I didn’t like the internal window. Lots of light but not really private unless you close the drapes.
Stayed 1 night in Sep 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beds were comfy, room quiet and we had a great sleep. Close to Woolies. Close family-friendly restaurants closed on Sunday night. Room had no drinking water. But the best feature is the breakfast which was the best motel breakfast I've ever had.
Stayed 1 night in Sep 2025

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fabulous and so helpful. Our room had everything we needed. Check in and checking out was super easy. This Hotel is so close to everything.
Stayed 1 night in Sep 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow trip

Perfect location in the heart of town. Friendly and welcoming staff. The only inconvenience being 1 lift was broken down on the 23rd floor which meant long wait for 1 remaining lift.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and floor 26 was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Angus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
In house restaurant and bar. Parking close.Room service excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

8/10 Good

Pip

Stayed 3 nights in Sep 2025

10/10 Excellent

Aleisha, maketu

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast set up, (great omelet from the chef)and staff were friendly. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Reg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to return. continued great service and friendly environment. Good use of bar facility
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacy-Leigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay and the staff was very friendly
Stayed 1 night in Sep 2025

6/10 Okay

Pip

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tea or coffee in the room. Stairwell to parking was dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seems good for the price we paid. Standard room, just feel a bit small.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, super quiet airconditioning. Nice toiletries. Left broke down and we had to use stairs through fire exit floors.hard work but not has hard as 14 people trapped in lift for one hour until repaired.
Stayed 1 night in Sep 2025

8/10 Good

Carle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was good and bed was super comfortable had the best sleep. Other than not the greatest of air flow everything was good.
Stayed 1 night in May 2025

8/10 Good

Maurice

Stayed 1 night in Sep 2025

8/10 Good

Lynne

We used the restaurant and all the meals were good they were a bit overpriced
Stayed 1 night in Sep 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a queue with one person on duty. Room was very neat as was bathroom (shower only). Late revellers were noisy but overall a quiet place. Handy to restaurants and bars with Wellington down easily walkable.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
An easy option for a midnight arrival in a car. The entrance is right on the lights so you just drive right in off the motorway.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025