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James Cook Hotel Grand Chancellor

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Buffet
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception
Deluxe Junior Suite
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Place, Te Papa
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive King

Executive King

Executive King

9.2 out of 10
Wonderful
(140 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(124 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Terrace Room

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(201 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Executive Twin Room

  • Sleeps 4
  • Free Wi-Fi

Premium Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Junior Suite

  • Sleeps 2
  • Free Wi-Fi

King Suite With Harbour View

  • Sleeps 3
  • Free Wi-Fi

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
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About this property

James Cook Hotel Grand Chancellor

A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of James Cook Hotel Grand Chancellor's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Botanic Gardens and St Paul's Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 942 out of 1738 reviews
Rating 8 - Good. 552 out of 1738 reviews
Rating 6 - Okay. 146 out of 1738 reviews
Rating 4 - Poor. 63 out of 1738 reviews
Rating 2 - Terrible. 35 out of 1738 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, staff were all friendly and parking straightforward
Stayed 2 nights in Feb 2026

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location excellent, staff very friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ewen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot in centre of city.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Another perfect stay. We love this hotel - this time we were in town for a concert. Location is perfect. Staff as always, friendly, helpful and extremely courteous and competent. Excellent amenities, including the club room. Spotless everywhere. Great breakfast. Beautiful decor and comfy bed.
Stayed 1 night in Feb 2026

8/10 Good

Neil

Stayed 3 nights in Feb 2026

8/10 Good

Thilina

Stayed 2 nights in Jan 2026

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff + location was key.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Wild corner room with city and harbour views was somewhat terrifying in the wind and rain…
Stayed 1 night in Feb 2026

10/10 Excellent

Theresa

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good, will definitely stay again 👍
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Jan 2026

6/10 Okay

HAO-CHUN

Liked: Cleanliness, staff & service, amenities
It was okay, but room is too small, and I think the parking is too expensive for Wellington
Stayed 2 nights in Jan 2026

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities. Helpful staff. Very central to everything.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
This was an excellent hotel with excellent staff right out. The back door was local Wellington shopping. The rooms were nothing to write home about, but the hotel itself was spotlessly clean in the breakfast was really great. I would stay here again in Wellington for a couple of nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl, San Diego

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the room and the location
Stayed 4 nights in Jan 2026

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Good fish and chips last night at the restaurant. Excellent breakfast this morning buffet. Fresh pancakes omelettes snd poached eggs made in from to you. They had a large assortment of sides to eat. Our room was clean and neat. Good value for the money.
Stayed 1 night in Jan 2026

10/10 Excellent

Alana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Only complaint would be there was no bathroom fan so it would fog up quite badly.
Stayed 3 nights in Jan 2026

8/10 Good

Deborah

Stayed 1 night in Jan 2026

8/10 Good

Gian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good but it was a little uncomfortable to get parking permit everytime we go out.
Stayed 2 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Friendly staff. Nice room. Great shower. Perfect location .
Stayed 1 night in Jan 2026

6/10 Okay

Nick

Stayed 2 nights in Jan 2026

10/10 Excellent

Nirmal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent CBD location thats within walking distance to cuba st etc, whole facility is spotless, rooms are decent size, on site cafe and parking make life easier, and staff were very helpful.
Stayed 2 nights in Jan 2026

8/10 Good

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay for a quick trip in Wellington. Location couldn't be better. Buffet breakfast is excellent. All staff were lovely and room clean and met needs/expectation.
Stayed 2 nights in Jan 2026

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean room, staff, location
Stayed 1 night in Jan 2026