Quest Petone

4.0 star property

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Apartment, 2 Bedrooms | Living area
Fridge, microwave, dishwasher, coffee/tea maker
Front of property – evening/night
Reception
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
40-42 Richmond Street, Petone, Lower Hutt, Wellington, 5012
  • Petone Foreshore
    ‪3 min walk‬
  • Interislander Ferry Terminal
    ‪8 min drive‬
  • Sky Stadium
    ‪9 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪20 min drive‬

Room options

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

Superior Apartment

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Quest Petone

Hotel in Lower Hutt
Self parking, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free.
Quest Petone offers 42 accommodations with iPod docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and first-run movies. Accommodations at this 4-star hotel have kitchens with microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

Our customers tell us they can't get enough of the helpful staff at Quest Petone. During your stay, you're just a quick walk from Petone Foreshore. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from Interislander Ferry Terminal and 12 minutes from Te Papa
Quest Petone offers its guests laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy continental breakfast daily.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 15 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available for a fee: NZD 14 per person

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator on request
  • Toaster

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (9 AM - 4 PM)
Guests will receive lockbox information
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 9 AM to 4 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 14 per person
  • Secured self parking fee: NZD 15 per day
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 30 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7 AM - 7 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Petone Aparthotel Wellington
Quest Petone Wellington
Lower Aparthotel Lower Hutt
Lower Lower Hutt
Quest Petone Apartment Lower Hutt
Quest Petone Apartment
Quest Petone Lower Hutt
Quest Petone Hotel
Quest Petone Lower Hutt
Quest Petone Hotel Lower Hutt

Quest Petone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 597 reviews
Rating 8 - Good. 183 out of 597 reviews
Rating 6 - Okay. 38 out of 597 reviews
Rating 4 - Poor. 16 out of 597 reviews
Rating 2 - Terrible. 3 out of 597 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Great location Comfy bed and such a lovely room
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed that our one room unit had a microwave , 2 element cooking hob,a coffee machine as well as the standard Jettle and toaster. The cooking utensil drawer had all you would need when cooking with the supplied saucepan or frying pan. The room and bathroom were beautifully cleaned and the housekeepers I spoke to were very pleasant . Danika was most welcoming upon arrrival making me feel immediately comfortable. I would highly recommend the Quest hotel in Petone. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This place is always great!
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Can do better…

The door to the pantry that covered the fridge freezer squeezed and dragged heavily on the carpet to where it was a drama having to access anything in the fridge. The mattress and mattress protector were horrifically stained as we found when we were stripping the bed. Having 5 of the House Keeping staff appearing at your door seems a bit excessive/weird, when only having 1 checking if you need service should be sufficient. All we needed was 2 clean towels and I was abruptly asked to return the 2 dirty towels we had before clean towels would be supplied.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pallavi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciate the room was ventilated well compared to the previous booking.
Stayed 1 night in Feb 2025

6/10 Okay

Pallavi

Liked: Staff & service, property conditions & facilities
Late checked in with no hassle... Property facilties were reasonable except the air would have been more ventilated
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohit

Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Petone
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Frances

We did not like the self check in process with reception unmanned from 4pm on a Sunday. A poor level of service provided to clients.
Stayed 2 nights in Feb 2025

8/10 Good

Carl

Travelled with partner
Enjoyed our three nights staying I felt the bathroom needed a few hooks to hang clothes while showering
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard of cleanliness has dropped a bit. Ice box was iced up and there was no milk in the fridge
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, clean up to date rooms. We checked in late and this is handled after hours which went smoothly.
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

$15 Parking

Organization of late 11pm check-in was excellent, spoilt by unexpectedly finding out there was a $15 charge for off street parking which is not itemised on website. Price stated for breakfast but not parking. Disappointing to say the least
Stayed 1 night in Jan 2025

8/10 Good

DEBORAH

Stayed 2 nights in Dec 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and would definitely stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to both Wellington and the Hutt, as well as Petone shops was very handy. Staff most helpful. Enjoying our stay at Quest Petone
Stayed 4 nights in Dec 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good quality accommodation. Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Great would have been excellent if the usual biscuits where there.
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unit was nice. No view with a very tiny balcony. The bedroom TV would not stay on more than about 30 seconds so the receptionist came up and tried various things but to no avail. At least she tried. The room was very noisy in the morning and the main TV in the lounge area also died! I thought a discount on a future booking could be offered but we just got an apology.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 4 nights in Nov 2024

6/10 Okay

Hui H Irene

Travelled with family
Disliked: Cleanliness, room comfort

Unhappy with the room

We were very unhappy about the room especially the poorly constructed accessible bathroom. Btw, I only requested for a quiet room, didn’t asked for an accessible room. After shower, the bathroom/toilet was completely wet and so uncomfortable to walk in and out of it. The bathroom fan was also super noisy. Our paid parking lot was difficult with a pillar and Ute there.
Stayed 2 nights in Nov 2024