Sofitel Wellington

5.0 star property

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Photo gallery for Sofitel Wellington

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Fountain
City view
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
11 Bolton Street, Wellington, 6011
  • Lambton Quay
    ‪2 min walk‬
  • Te Papa
    ‪18 min walk‬
  • Sky Stadium
    ‪20 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Club lounge access

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed, Accessible (Accessible)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed (Club Access)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sofitel Wellington

Luxury hotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Sofitel Wellington offers 129 accommodations with minibars and safes. Beds feature premium bedding. 48-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sofitel Wellington. During your stay, you're just a quick walk from St Andrew's on the Terrace. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Jardin Grill
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from Lambton Quay and New Zealand Parliament Buildings
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, multilingual staff, and a garden are also featured at the luxury Sofitel Wellington. Parking is available for a fee.

This 5-star Wellington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Jardin Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (NZD 60 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; NZD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jardin Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Valet parking fee: NZD 60 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sofitel Wellington Opening July 2016 Hotel
Sofitel Opening July 2016 Hotel
Sofitel Wellington Opening July 2016
Sofitel Opening July 2016
Sofitel Wellington Hotel
Sofitel Wellington Opening July 2017 Hotel
Sofitel Opening July 2017 Hotel
Sofitel Wellington Opening July 2017
Sofitel Opening July 2017
Sofitel Wellington Opening October 2017 Hotel
Sofitel Opening October 2017 Hotel
Sofitel Wellington Opening October 2017
Sofitel Opening October 2017
Sofitel Wellington (Opening July 2017)
Sofitel Wellington (Opening July 2016)
Sofitel Wellington (opening June 2016)
Sofitel Wellington (Opening October 2017)
Sofitel Wellington Hotel
Sofitel Wellington Wellington
Sofitel Wellington Hotel Wellington

Sofitel Wellington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 484 out of 664 reviews
Rating 8 - Good. 120 out of 664 reviews
Rating 6 - Okay. 36 out of 664 reviews
Rating 4 - Poor. 12 out of 664 reviews
Rating 2 - Terrible. 12 out of 664 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michiko, Washington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large, modern and well maintained. We had a problem with the desk staffing as we were trying to check out early in the morning to catch the ferry. There’s a dearth of restaurants and bars in that area, so it’s unfortunate that the lounge isn’t more inviting.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but small rooms lacking storage.

Lovely hotel, friendly staff & great service with a fantastic breakfast. Rooms (classic at least) are a little on the small side with no drawers to store clothes which is annoying for a weeks stay. Only a small a wardrobe though they did supply more hangers. Bose sound system didn't work in my room.
Stayed 7 nights in Mar 2025

10/10 Excellent

Meritiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extra touches in turn down of blankets, pot of tea and chocs on bed, slippers, set up of the room
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful and lovely amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Susan, Wilmington

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I travel and have traveled a lot for both business and for fun. I'm top tier Hilton and he is top tier Marriot - it takes a lot to impress us, and this hotel did that. Everything worked, food was amazing, service was great - there was honestly nothing we would have changed about it. That says a lot.
Stayed 2 nights in Feb 2025

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities
Nothing remakable
Stayed 2 nights in Feb 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Staff & service
The bed was comfortable but room had no dresser, closet was tiny, hangers were broken, view was bad, employees were not very helpful, room was cluttered, and I would not recommend eating at the restaurant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arther

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff in the rooms are excellent! Only improvement would be a hot tub
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice rooms. Staff professional and courteous
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Is really a good hotel. Staff are great. Only thing I could pick on is I Couldn’t connect to the tv from my iPhone.
Stayed 1 night in Feb 2025

8/10 Good

Dale

Disliked: Property conditions & facilities
Close to Lambton Quay, the heart of the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Stayed 1 night in Feb 2025

4/10 Poor

ram

Disliked: Staff & service, room comfort

Never ever again in this 5 star crap

This was one of the worst hotel stay i had in my lifr of 80 years. They gave where A/C did not work. They switched me to another room where total desk space was about 2 ft by 3 feet. In order to understand how the phone system worked in the room, i had to talk to 3 different persons. I prepaid for the breakdast but i got none. And if that was not enough, i was asked to pay 117 dollars for about 8 or calls i made using room phone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were amazing!
Stayed 6 nights in Nov 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindest and friendliest staff with the most comfy beds. Everything I needed after a day of traveling. The breakfast was the icing on the cake as it was delicious and fresh. Definitely recommend to friends and will plan to come back!
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel in a great location

This is a lovely hotel right in the centre of Wellington a 2 minute walk from the BeeHive parliament building. The staff were super helpful and friendly upon arrival. We used their valet service and although there was ample car parks we could have used, it was an easy and efficient service to use. Our room was great and the bed very snuggly. We ate in the dining room and had an excellent meal on our second night and once again great service. Would highly recommend this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Travelled with family
Nice accomendation
Stayed 4 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024