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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Front of property
Reception
Interior entrance
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
355 Willis St, Wellington, 6011
  • Wellington Central Business District
    ‪5 min walk‬
  • Cuba Street Mall
    ‪11 min walk‬
  • Te Papa
    ‪18 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Room

Queen Room

Queen Room

7.2 out of 10
Good
(27 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

7.4 out of 10
Good
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Daily continental breakfast (NZD 25 per person)

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, (600)
The price is €67
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Microtel by Wyndham Wellington

About this property

Willis Wellington Hotel

Hotel with a fitness center, near Te Papa
This smoke-free hotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Weekly housekeeping is available.
Willis Wellington Hotel offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Colonial Cottage Museum. Features include free WiFi in public areas, plus a gym and 2 meeting rooms.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Te Papa and 6 minutes from Interislander Ferry Terminal
Willis Wellington Hotel offers its guests a fitness center, multilingual staff, and concierge services. There are 2 meeting rooms available. Public spaces have free WiFi. Willis Wellington Hotel also features laundry facilities, a convenience store, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Wellington hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (NZD 20 per night)
  • Limited on-site parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 1000 reviews
Rating 8 - Good. 422 out of 1000 reviews
Rating 6 - Okay. 243 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good service. Average property for money spend. Close to shopping and town. Overall it was good..
Stayed 3 nights in Apr 2025

2/10 Terrible

Simon

Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Travelled with family
Disliked: Amenities
here as a layover for the Cook Strait ferry. The concierge was polite and friendly even though we only arrived at 11pm. The front hallway was ok, but upstairs a bit rough. The rooms were clean and functional, but also a bit tired. Beds were comfortable enough, and rooms were warm.
Stayed 1 night in Apr 2025

6/10 Okay

Nadine

Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst experience and the staff including the night manager was so rude. Not will to assist as their booking included on site carpark for additional cost but they don't update their systems when the parking is full. Very disappointed and the staff need professional training on how to have customer service.
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Owen

Travelled with family
Liked: Staff & service
Pretty basic and dated. Friendly staff and very convenient location for what we wanted. Building is ëarthquake prone/risk"so bear that in mind if thats something that concerns you. Overall I think its good value for money. $240 for 2 nights in Wellington for a triple room.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our needs. Excellent service at check in.
Stayed 2 nights in Mar 2025

4/10 Poor

Joshua

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Don't get trick by the pictures, they are way better than what you'll get ! There was black mold on the windows and in the bathroom. In the room the smell was terrible, that's the first time I had to buy spray to cover an hotel room smell ! Some big stains on the carpet by the bed I don't even want to know what was it from. Only the bed stuff and towels were clean (on the surface). The walls are so thin we could follow the conversation of the people waiting for the elevator. Finally when we booked the room we received an email to book the parking, the link didn't work, I called to book but it was full, when we arrived they asked if we wanted to book a spot, we asked if it wasn't already full, for them to confirm it was full !
Stayed 2 nights in Mar 2025

2/10 Terrible

Aaron

Stayed 1 night in Mar 2025

4/10 Poor

Shaun

Business traveller
Room was smelly. Windows wouldn’t open. Blinds didn’t block out light from outside.
Stayed 1 night in Mar 2025

6/10 Okay

Cristene

Travelled with family
Disliked: Amenities
I noticed there was some brown spots on the toilet walls. There was a big gap on the door, which meant that hallway light and noise was not easily buffered.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair

Not so good, key given in an envelope, no name of hotel. No address to give to others to meet.
Stayed 1 night in Mar 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff were happy to help with dining suggestions. The room was spacious, clean and had comfortable beds. You can see the age of the hotel in the hallways, but it is well maintained at a reasonable price, easy to get to by car or bus.
Stayed 2 nights in Mar 2025

8/10 Good

MICHAEL PETER

Liked: Cleanliness, staff & service
Not the first time we have stayed there - great value for the price
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean n tidy
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness
Comfortable affordable stay - rooms were very basic and dated - mould on the exterior windows and the carpet down the hallways could definetely do with replacing it was a bit of a tripping hazard. However given what we paid to stay there, you get what to pay for and it was perfect for our needs which was a clean tidy room to spend a couple of nights. Close to city not a far walk at all so good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
staff were very friendly and helpful would stay here again
Stayed 3 nights in Feb 2025

6/10 Okay

Juan-Julian

Liked: Cleanliness
Last time i came here couple of years ago you had breakfast laid on,not this time obviously. Bit of a walk to Wellingtons cafes from here. There was no air con, my room 502 was pretty damn hot over the weekend. I noticed there was a sky remote also but no actual sky service installed so kind of pointless have these remotes in the room. As i see it the corridors and the rooms need a makeover,its all looking pretty tired.
Stayed 2 nights in Feb 2025

8/10 Good

Cornelis Willem van, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient located close to Cuba street. The price is ok but there is a lot of competition nearby.
Stayed 1 night in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
Handy to central Wellington. Staff friendly and helpful.
Stayed 5 nights in Feb 2025

8/10 Good

Renee

Travelled with group
Liked: Staff & service
The room was fine for us. Very noisy at night but otherwise just a standard cheap accommodation. Handy to Cuba St.
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Liked: Staff & service
Stayed 1 night in Feb 2025