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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Interior entrance
Reception
Property amenity
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
355 Willis St, Wellington, 6011
  • Place, Wellington Central Business District
    ‪5 min walk‬
  • Place, Victoria University of Wellington
    ‪6 min walk‬
  • Place, Cuba Street Mall
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard King Room

  • Sleeps 2

View all photos for Queen Room

Queen Room

Queen Room

7.4 out of 10
Good
(30 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

7.2 out of 10
Good
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Triple Room

  • Sleeps 3

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About this property

Willis Wellington Hotel

Hotel with a fitness center, near Te Papa
This smoke-free hotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Weekly housekeeping is available.
Willis Wellington Hotel offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Colonial Cottage Museum. Features include free WiFi in public areas, plus a gym and 2 meeting rooms.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Te Papa and 6 minutes from Interislander Ferry Terminal
Willis Wellington Hotel offers its guests a fitness center, multilingual staff, and concierge services. There are 2 meeting rooms available. Public spaces have free WiFi. Willis Wellington Hotel also features laundry facilities, a convenience store, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Wellington hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (NZD 25 per night)
  • Limited on-site self parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 200 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 240 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Raukura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security and safety and close to the hospital was paramount for us.
Stayed 1 night in Sep 2025

8/10 Good

Karla

Stayed 1 night in Sep 2025

6/10 Okay

Jan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had to wait 4 rooms to be made up ready. Should be able to judge by bookings and have enough staff to turn the rooms around. Staff struggling to manage all people booking in at reception.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is fairly central. Easy walk to everything wellington has to offer. Parking is available but costs $20 per night.
Stayed 1 night in Sep 2025

8/10 Good

Meg

Liked: Cleanliness, staff & service
Decent room and area. 1 bed had a weird dip in the mattress but otherwise was a good stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym facilities staff are awesome easy to get to cbd and other venues rooms are nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, would absolutely stay again 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Shower water pressure was very very low.
Stayed 1 night in Sep 2025

6/10 Okay

Dominique

Liked: Cleanliness, staff & service
Positive: Spacious room, bathtub, clean, price To improve: provide shampoo, better lighting, warmer bedding, heater either more effective or with a timer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable bed
Stayed 1 night in Sep 2025

6/10 Okay

Lynne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated - ok for a night but room really needs updating
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Power points in room need to be more convenient to plug in phones ect .Gym could do with free weights .Could do with a freshen up .Overall ok , location good just a short walk to city
Stayed 5 nights in Sep 2025

4/10 Poor

Tiaan

Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beds were clean and exceptionally comfortable. Decor was very tired with paint peeling off. Tv didn’t work. Window latches were in poor repair. Location was great
Stayed 3 nights in Sep 2025

6/10 Okay

Zaad

Business traveller, Travelled with partner
Disliked: Amenities
Room was too small. No heatpump ac. The wall heater control switch was fiddely. Room is dated.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

OK for the price

Hotel is fairly old - needs a renovation but has an earthquake prone notice on front door - it was fine for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rating is based on price, excellent value for money. Perfectly functional accomadation at an incredible price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Babar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay we were warm and comfortable and tired and needed a good rest and we certainly got that and staff was wonderful thanks
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked it for my mum. She said it was tidy and very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distance to city center. Well priced for what we needed for the nights stay
Stayed 1 night in Aug 2025

10/10 Excellent

Liv

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice vibe and friendly staff. Close to city but hard to find the entrance to.
Stayed 1 night in Aug 2025

6/10 Okay

Vanera

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Inge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Willis Wellington was great value for money. Negatives: the water pressure in the shower didn't blow me away, the fittings are somewhat outdated, but perfectly fit for purpose. The king size bed is two singles pushed together creating the inevitable gap in the middle. Still being in the honeymoon phase of our relationship this was somewhat annoying, but the beds were comfortable, the rooms were warm. Staff were super friendly and helpful, and responded to our queries in a very timely manner. Location was great. Would definitely stay again and recommend to anyone needing accommodation in Wellington.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property was very cold, and there was no spare blankets. The heater was not working so I had to have a hot shower at 2am in the morning to warm up. Nothing special about the hotel.
Stayed 2 nights in Aug 2025