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Best Western Plus Elgin - Chicago

3.0 star property

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Photo gallery for Best Western Plus Elgin - Chicago

Fireplace
Indoor pool, pool loungers
Exterior
Fireplace
Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2175 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Balcony, Microwave And Mini-Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Sofabed For One Person, Microwave And Mini-Refrigerator

  • Sleeps 5

Accessible-1 King, Mobility Accessible, Communication Accessible, Bathtub, Microwave And Mini-Refrigerator, Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed For One Person, Balcony, Microwave And Mini-Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Sofabed For One Person, Balcony, Microwave And Mini-Refrigerator

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed For One Person, Bridal Room, Microwave And Mini-Refrigerator

  • Sleeps 3

1 King Bed, Non-Smoking, Sofabed For One Person, Patio, Microwave And Mini-Refrigerator

  • Sleeps 3

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed For One Person, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 3

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Sofabed For One Person, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 5

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

View all photos for Two Queen Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Queen Room

  • Sleeps 4

King Room with Sofabed

  • Sleeps 3

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  • Breakfast included
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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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About this property

Best Western Plus Elgin - Chicago

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Elgin - Chicago offers 126 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Elgin - Chicago. During your stay, you'll be close to Santa's Village. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 6 minutes from Santa's Village
Best Western Plus Elgin - Chicago offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Elgin - Chicago. Free self parking is available.

This 3-star West Dundee hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Elgin
Courtyard Marriott Elgin
Courtyard Marriott Elgin Hotel
Courtyard Marriott Elgin Hotel West Dundee
Courtyard Marriott Elgin West Dundee
Courtyard West Dundee
Marriott Elgin
Courtyard Marriott Elgin West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Hotel
Courtyard Marriott Chicago Elgin/West Dundee
Courtyard Marriott Chicago Elgin/West
West Dundee Courtyard
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
Courtyard by Marriott Elgin West Dundee
Courtyard riott Chicago ginWe
Plus Elgin Chicago West Dundee
Best Western Plus Elgin - Chicago Hotel
Sonesta Select Chicago Elgin West Dundee
Best Western Plus Elgin - Chicago West Dundee
Courtyard by Marriott Chicago Elgin/West Dundee
Best Western Plus Elgin - Chicago Hotel West Dundee

Best Western Plus Elgin - Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 559 out of 1007 reviews
Rating 8 - Good. 201 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Room was very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Alonso

Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean, upodated, windows are little drafty.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Vicent

Stayed 1 night in Dec 2025

2/10 Terrible

Patrick

Disliked: Staff & service
Staff always trying to downgrade my room and took a long time to return my deposit
Stayed 3 nights in Dec 2025

4/10 Poor

Janelle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was very upset because the reason I chose this hotel was because there was a pool. I was traveling with my granddaughter and promised her that we would play in the pool. I even told her if she was super good that that was her prize. We got to the hotel and the pool was shut down. They said it wouldn’t be fixed until Monday. We arrived on a Friday. The next day, I noticed that the sign was off of the pool door and I asked if the pool was available and the person at the front desk said no the pool wouldn’t be available until Monday. We were thinking about moving hotels but with our plans, we would’ve been without a place for several hours in the middle of the day and then we had to be at our event at 4 o’clock in the afternoon so we couldn’t move on Sunday morning. We walked by the pool and there are people swimming in the pool. Apparently it was open on Saturday and the person at the front desk didn’t check into it. He just said it was closed. This made for a very hard weekend with a four-year-old after I had promised her all week that that was her prize for being so good. I complained to the hotel staff and they gave me a whopping $20. I do not think that was sufficient as I would’ve stayed somewhere else. Had I known the pool was not operating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here whenever I'm in the area. Its well maintained, I've had a couple times where something was broken. (Shower handle would spin and not turn on, another time the wall outlet didn't work so I couldn't charge my phone next to the bed). Nothing major, and the staff apologized and tried to make it right. I'll keep coming back, I understand that things happen.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

8/10 Good

Vicent

Stayed 1 night in Nov 2025

8/10 Good

Vicent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 4 nights in Nov 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Alonso

Stayed 1 night in Nov 2025

8/10 Good

Nancy, Sauk Village

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and friendly Room needed some work. Bath room door did not close properly Rooms were dark they need more lightly Breakfast was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bonnie, LAKE IN THE HILLS

Stayed 1 night in Nov 2025

8/10 Good

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Good full breakfast from eggs and bacon to waffles to oats and pastries and fruit. Plenty of parking.
Stayed 5 nights in Nov 2025