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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Lobby
Lobby
Indoor pool
Room, 2 Queen Beds, Accessible, Bathtub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪5 min walk‬
  • Beale Street
    ‪10 min drive‬
  • FedExForum
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham West Memphis

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,006 reviews
The price is €98
includes taxes & fees
21 Sept - 22 Sept
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Southland Casino Racing. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, convenience store, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 5-minute drive from Mississippi River and 9 minutes from Beale Street
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/game room, coffee/tea in a common area, and a convenience store. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 615 reviews
Rating 8 - Good. 140 out of 615 reviews
Rating 6 - Okay. 60 out of 615 reviews
Rating 4 - Poor. 32 out of 615 reviews
Rating 2 - Terrible. 25 out of 615 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

WINIFRED

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great! Pancakes!
Stayed 1 night in May 2025

10/10 Excellent

Prabath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like more towels. We mentioned there are four people staying and only two towels available. Furthermore, would like trash bags...two separate trash bin and recycle bin with bags.
Stayed 1 night in May 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Stay at this hotel, staff was very nice, I had room 212 and it was very clean, no funny smells. Bed was super comfortable. Parking was good and the breakfast they offer was very good, 4 types of juice, waffles, eggs, sausage, yogurt, bagels, muffins, milk, cereal and oatmeal with a ton of toppings. Will definitely stay here again! Oh and the area around it very nice new and clean, safe to walk around
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff
Stayed 2 nights in May 2025

8/10 Good

Vanessa, Terrell

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service
People where nice and when you ask them a question they tried to answer it and the breakfast was good
Stayed 1 night in May 2025

8/10 Good

Christina

Stayed 1 night in May 2025

6/10 Okay

Amber, Springfield

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is nice and updated, but the room lacked cleaning. There was hair all over the shower and looked like it had been dried not cleaned. There we giant stains on the curtains and chairs. Overall just felt like it hasnt had a good cleaning in a while.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle, Southaven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Noel

Stayed 1 night in Mar 2025

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

lillian

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Bathroom in room wasn’t the cleanest
Stayed 2 nights in Apr 2025

10/10 Excellent

Jakiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Diedrich

Stayed 3 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Across from casino

Was passing through and spent the night. Located right across from the casino. Good location but kindy sketchy at night. Room was clean and bed was comfortable. Would recommend this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Disliked: Cleanliness, room comfort
Was told it was a handi-cap room. It was not
Stayed 1 night in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blind in room was held in place by binder clips to keep up. Toilet was loose in room. Clean beds and quick in and out for travel. Not bad overall
Stayed 1 night in Apr 2025

6/10 Okay

Cris

The stay here was decent however the area is just a bit odd driving to get to the location of the hotel you have to go through a residential area and it is very rundown. The hotel was very nice and the room was clean however there was a sewer smell in the bathroom until we ran the water in the shower.
Stayed 1 night in Mar 2025

4/10 Poor

Cari

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The homes behind the hotel are so rundown that we were afraid to stay at first. The hotel should pay to have a tall fence put up so you cannot see those homes. Our shower was out of shampoo. The tables in our room had some sticky stuff on them. When we checked in we told the staff member we were leaving early in the morning before breakfast started and requested some yogurt or muffins be sat out for us. She said she would notify the morning person. When I checked out in the morning the most person stated she knew nothing about it and was not able to help us. I told her that we have stayed at several other Tru hotels and they have always been very accommodating when we check out early. Coffee cups did not have lids. Coffee was luke warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway, but quiet room.
Stayed 1 night in Dec 2024

6/10 Okay

Danny

It’s in the hood
Stayed 1 night in Mar 2025