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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

A modern lounge area with seating, tables, and a coffee station.
A hotel room with two beds, a TV, a desk, and a mirror.
A modern kitchen area with a central island, bar stools, and a seating area with red benches.
A food court with a counter, seating, and a vending machine.
A hotel with a modern design, featuring a prominent 'tru by Hilton' sign, a blue entrance canopy, and a series of windows on the facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Horton Park
    ‪11 min walk‬
  • Place, Southland Casino Racing
    ‪19 min walk‬
  • Place, Willie Mae Rowe Park
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

A hotel room with a large bed, a desk, and a wardrobe.

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a mirror, a wardrobe, and a bright orange side table.

Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, and a window with blinds.

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a bench, a TV, and a mirror.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham West Memphis
West Memphis
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,072 reviews
The price is €84
includes taxes & fees
16 Aug - 17 Aug
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Tru by Hilton West Memphis, AR

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Southland Casino Racing. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, convenience store, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 5-minute drive from Mississippi River and 9 minutes from Beale Street
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/game room, coffee/tea in a common area, and a convenience store. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 759 reviews
Rating 8 - Good. 168 out of 759 reviews
Rating 6 - Okay. 75 out of 759 reviews
Rating 4 - Poor. 37 out of 759 reviews
Rating 2 - Terrible. 32 out of 759 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ayrahel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Breakfast was fresh the staff were very nice an helpful rooms were clean we will definitely be back!!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very personable staff!
Stayed 1 night in May 2026
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast great and nice staff. Room clean and comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and enjoyable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Evelyn

Everything was nice, staff was very nice. Will definitely go back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was wonderful, and the staff was too
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. The staff were welcoming and pleasant. The coffee was good and the breakfast was enjoyable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, clean rooms and friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Nakia

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, as always. Comfortable beds. Quiet. Hotel is starting to show it's age.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and new. Area around hotel was just o k. The market in front didn’t have hard seltzer.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have the breakfast but the service, room and bed were all excellent. I have no complaints. Lots of room and for once the roll in shower did not leak water all over the restroom floor. Love those power blinds!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Soumya

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2025
Verified review

8/10 Good

mark

Liked: Cleanliness
Nice room. Kids enjoyed pool.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
The staff was a amazing
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Keyshelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming and our stay was 10/10 experience will definitely be booking again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sherolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and lovely stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Will stay again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice, bed slept great breakfast was really good. Only issue was parking. Too many big long vehicles trying to park. Needs more parking area. Manager was awesome and very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The ladies at the front desk were all awesome
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very accommodating except I wished there was a microwave available.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Fay

Liked: Staff & service
Would have liked our room cleaner
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very well set up.
Stayed 1 night in Mar 2026