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Best Western Palm Beach Lakes

2.5 star property

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Photo gallery for Best Western Palm Beach Lakes

BBQ/picnic Area
Loft Suite with 2 Queen Beds - Non Smoking
Loft Suite with 2 Queen Beds - Non Smoking
Exterior
Lobby sitting area

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1800 Palm Beach Lakes Blvd, West Palm Beach, FL, 33401
  • Tanger Outlets Palm Beach
    ‪1 min walk‬
  • Palm Beach County Convention Center
    ‪4 min drive‬
  • CityPlace
    ‪5 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds with Courtyard View - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds with Courtyard View - Upper Level - Non-Smoking

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Courtyard View - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room with Courtyard View - Upper Level - Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds with Courtyard View - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds with Courtyard View - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Accessible (Mobility) - Roll-In Shower - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Accessible (Mobility) - Roll-In Shower - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Pet Friendly/Downstairs - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Pet Friendly/Downstairs - Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Suite with 2 Queen Beds - Non Smoking

Loft Suite with 2 Queen Beds - Non Smoking

Loft Suite with 2 Queen Beds - Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom King Suite with Sofa Bed - Non Smoking

1 Bedroom King Suite with Sofa Bed - Non Smoking

1 Bedroom King Suite with Sofa Bed - Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds - Accessible (Mobility) - Walk-In Shower - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Accessible (Mobility) - Walk-In Shower - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room - Upper Level - Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Courtyard View - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room with Courtyard View - Lower Level - Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Upper Level - Non-Smoking

8.6 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Palm Beach Lakes

Hotel with free breakfast, a quick walk to Tanger Outlets Palm Beach
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western Palm Beach Lakes. During your stay, you're just a quick walk from Tanger Outlets Palm Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Tanger Outlets Palm Beach and a 4-minute drive from Palm Beach County Convention Center
  • Airport, train station, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Palm Beach Lakes offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. An area shuttle within 3 miles and an airport shuttle (available on request) are available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Palm Beach Lakes. Free self parking is available.

This West Palm Beach hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 9:30 AM.

Languages

English, Estonian, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 11 PM on request
  • Area shuttle (surcharge) up to 3 miles
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Palm Beach Lakes offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Palm Lakes West Palm
Best Western Lakes Hotel Palm Beach
Best Western Palm Beach
Best Western Palm Beach Lakes
Palm Beach Best Western
Palm Beach Lakes Best Western
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes Hotel
Best Western Lakes Hotel
Best Western Palm Beach Lakes Hotel
Best Western Palm Beach Lakes West Palm Beach
Best Western Palm Beach Lakes Hotel West Palm Beach

Best Western Palm Beach Lakes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1010 reviews
Rating 8 - Good. 295 out of 1010 reviews
Rating 6 - Okay. 105 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 66 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

NICOLLAS

Business traveller
Liked: Staff & service
The staff was very friendly and helpful. Facilities are a little dated. They kept it pretty clean. Conveniently located.
Stayed 4 nights in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, no complaints
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and this grounds are well kept. We really enjoyed our stay.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and Broken

This place is old and desperately needs updating. The toilet wouldn't flush, kept having to pour water in the tank. The faucet is a poor design choice which kept getting stuck and spraying me. The bathroom is super small as well. Would not stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandi

Stayed 2 nights in Apr 2025

6/10 Okay

lydia, Cutler Bay

Business traveller
Liked: Staff & service
ok
Stayed 1 night in Apr 2025

10/10 Excellent

Josephine

Stayed 1 night in Apr 2025

10/10 Excellent

Garrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cristina

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Wonderful hotel

Wonderful stay at this hotel. Comfortable beds, quiet air conditioners in the rooms, close to everything in the area. Our only complaint was tiny ants in the room but other than that, it was a perfect trip!
Stayed 4 nights in Apr 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
The garden area was beautiful. The break
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Short visit

We stay here for 2 days while visiting the area. The hotel was great location and great outdoor area inside the surroundings of the buildings. The hotel has been a great place in the past. Rooms are in need of updates. Laundry room washers stopped up and not cleaned
Stayed 2 nights in Jan 2025

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff hot breakfast coffee clean rooms what more could you ask for?
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was winderful
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a excellent stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful hotel and grounds very clean and welcoming
Stayed 1 night in Apr 2025

6/10 Okay

Jeffrey

Hotel did not seem to be very busy yet the room we were given could not have been any farther away from the front desk and other amenities such as breakfast and the pool. Also not very comfortable with our room location because of some loitering taking place in the parking lot adjacent to our room
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area is beautiful!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great facilities and outside was beautiful by the pool.
Stayed 1 night in Apr 2025

2/10 Terrible

Gennaro

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches and large water bugs in my room The front desk offered no solution It was too late to find another hotel so I had to ask for another room where I could not sleep all night
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross. Roaches.
Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

ROSEMARIE

Liked: Staff & service, room comfort

Not bad but dont go barefoot

The building itself seemed like an old building that the renovated themselves with paint. The floors were visually clean but i walked from the bed to the bathroom and my feet got dirty
Stayed 1 night in Apr 2025

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025