Residence Inn by Marriott West Palm Beach Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott West Palm Beach Downtown

Lobby
Exterior
1 bedroom, premium bedding, in-room safe, desk
Property amenity
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
455 Hibiscus St, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪1 min walk‬
  • Place, Clematis Street
    ‪6 min walk‬
  • Place, Palm Beach County Convention Center
    ‪9 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

Suite, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Bedrooms

8.0 out of 10
Very good
(4 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 Bedroom (Hearing Accessible)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Bedrooms (Hearing Accessible)

  • 79 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds
  • Free Wi-Fi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Residence Inn by Marriott West Palm Beach Downtown

Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Residence Inn by Marriott West Palm Beach Downtown offers 152 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge), an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott West Palm Beach Downtown. During your stay, you're just a quick walk from CityPlace. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Steps from CityPlace and 7 minutes by foot from Clematis Street
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott West Palm Beach Downtown offers its guests a water park (surcharge), an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. The business-friendly Residence Inn by Marriott West Palm Beach Downtown also features concierge services, complimentary newspapers in the lobby, and laundry facilities. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 3-star West Palm Beach hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.
Residence Inn by Marriott West Palm Beach Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas
  • Water park

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2,500 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Living plant wall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
  • Maximum 1 (weight limit: 60 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 113.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 20 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn West Palm Beach Downtown Hotel
Residence Inn West Palm Beach Downtown Hotel
Hotel Residence Inn West Palm Beach Downtown West Palm Beach
West Palm Beach Residence Inn West Palm Beach Downtown Hotel
Hotel Residence Inn West Palm Beach Downtown
Residence Inn West Palm Beach Downtown West Palm Beach
Residence Inn Hotel
Residence Inn
West Palm Beach Downtown
By Marriott West Palm Downtown
Residence Inn West Palm Beach Downtown
Residence Inn by Marriott West Palm Beach Downtown Hotel

Residence Inn by Marriott West Palm Beach Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 528 out of 692 reviews
Rating 8 - Good. 119 out of 692 reviews
Rating 6 - Okay. 22 out of 692 reviews
Rating 4 - Poor. 13 out of 692 reviews
Rating 2 - Terrible. 10 out of 692 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price in that location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
The room was huge and spotless; the staff was lovely, and the location was great for the Palm Beaches marathon and walking along the waterfront.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yanier

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dalip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Very clean.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Spotless rooms, including the bathrooms, lobby, excellent valet & front desk staff. Full size refrigerator was very helpful. Love the handicap access bathroom and many towels. Comfy beds, pillows & linens.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot downtown walkable to everything. Will definitely stay here again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying for 10 days on business. I loved to relax by the outdoor pool The room was clean, spacious and comfortable. Breakfast had good variety and included omelet from cage free eggs The staff was friendly and helpful. Will be staying again on my next visit.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Staff was awesome!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
yes on shops, no on pool
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in May 2025
Verified

2/10 Terrible

Morgan

Was terrible and felt unsafe. Left right away and was only refunded for 3 of the 4 nights
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice hotel and room. Driving to the location was challenging as it is a bit hidden.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you don't want to rent a car. Close to shops, restaurants and nightlife.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean and friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great place, very clean and breakfast on point. The only bad thing is the parking.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, very close to city place will stay again.. thanks
Stayed 1 night in Sep 2025
Verified

8/10 Good

dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great rooms were great location excellent
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Ann

This was a very lovely and comfortable hotel.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here and we are very happy with our stay.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ben

Excellent service!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was good staff was friendly
Stayed 5 nights in May 2023
Verified

10/10 Excellent

franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, vicinity to best amenities and restaurants in the area, close to the beach 1.5 mile
Stayed 5 nights in Dec 2024