The Jaxon

2.0 star property

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Photo gallery for The Jaxon

Exterior
Exterior
Signature Apartment | Living area
Signature Apartment | Private kitchen
Iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
3613 Broadway, West Palm Beach, FL, 33407
  • Place, Miramar Park Associates Shopping Center
    ‪1 min walk‬
  • Place, Northwood Village
    ‪14 min walk‬
  • Place, Palm Beach House Beach
    ‪6 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪17 min drive‬

Room options

Classic Studio

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Suite

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

Signature Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Superior Apartment

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Signature Room

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Jaxon

This motel features free self parking and free WiFi in public areas.
The Jaxon offers 24 accommodations with slippers and hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

During your stay at The Jaxon, you're just a quick walk from Miramar Park Associates Shopping Center. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Services include a virtual front desk
  • 6 minutes by car from Port of Palm Beach and 5 minutes from Clematis Street
Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this West Palm Beach motel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Virtual front desk

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Jaxon Motel
The Jaxon West Palm Beach
The Jaxon Motel West Palm Beach

The Jaxon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 430 reviews
Rating 8 - Good. 84 out of 430 reviews
Rating 6 - Okay. 29 out of 430 reviews
Rating 4 - Poor. 12 out of 430 reviews
Rating 2 - Terrible. 32 out of 430 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Amenities
The door didn’t meet the jam which made for a very noisy stay that honestly didn’t feel very safe. There was a very loud hotel party going on the first night I arrived and since there is no staff on sight this went on without consequence until almost 5am. The room was cute and clean!
Stayed 4 nights in Jan 2026

10/10 Excellent

Diane

Stayed 1 night in Jan 2026

10/10 Excellent

Luis, West Palm Beach

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and smelled good. The bed actually stood out the most it was soooooo comfortable!
Stayed 2 nights in Jan 2026

6/10 Okay

Dean, Norwalk

Stayed 2 nights in Jan 2026

4/10 Poor

Brian

Business traveller
The kitchen served it's purpose. But the bathroom was very small the water in tub filled up as I was using the shower over my ankles and the bathroom sink water filled and didn't go down and as I write this kite the water is still sitting in the bathroom sink. The process toward finalizing my stay was horrible. I hope I don't experience any identity theft because I had to send a picture of my driver's line to Olga the supposedly owner three times . That made me uncomfortable . I will not come back or recommend anybody to study here . No management ever on regular duty .
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities
This boutique hotel offered a comfortable apartment with two room, we were happy overall.
Stayed 1 night in Jan 2026

2/10 Terrible

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room - amazingly itsy-bitsy-teeny-weeny; nary a chair, narrow path to access other side of bed with nasty metal feet. Parking - hope I don't get towed. Check-in process - abysmal puts it generously.
Stayed 1 night in Jan 2026

8/10 Good

Jebediah

Stayed 1 night in Jan 2026

10/10 Excellent

Shurnel, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Every was good
Stayed 1 night in Jan 2026

8/10 Good

Chrisnelia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very clean, spacious, and comfortable—perfect overall. The only thing I would change is the pillows, as they are very high and firm. The location is easy to find. Just keep in mind that if you want to check in two hours before the 4:00 PM check-in time, there is a $30 fee.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tiarra

Liked: Cleanliness, staff & service
Clean Room Immediate responses from the team
Stayed 2 nights in Jan 2026

6/10 Okay

Alexis

Liked: Property conditions & facilities, room comfort
No garbage can but otherwise everything was good!
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Elise

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and easy check in check out! Highly recommend!
Stayed 2 nights in Jan 2026

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Horrible, they told me they would text me the information for the room. They never did. When I called, they had a nasty woman, slurring her speech. I couldn't understand a word she was saying. She hung up on me. I never stayed there and they're still charging me. And I was almost accosted and almost robbedin the parking lot
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

Rohit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, smooth check in
Stayed 1 night in Jan 2026

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
The room appeared to be renovated recently. The furniture (at least what was there) was fine. But there was not a chair, table, desk, dresser. I cannot recall ever being in a hotel room that did not have at least some of these basic pieces of furniture. I assumed that if the room had a kitchenette, there would be a table on which to eat the meal I prepared. The lighting was inadequate -- one small lamp on the night stand and a low wattage pole lamp. There was a large closet, but no hangers were provided. The bathroom, while small, was in good condition. However, I had to wait at least two minutes before getting hot water in the shower.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
It was a very cute little room spacious for two great location very clean and safe
Stayed 4 nights in Jan 2026

2/10 Terrible

tracy

Disliked: Cleanliness, amenities
There was no staff. Check in was through an app. The room smelled of cleaning products. I could not stay there without getting ill I had to get another hotel room
Stayed 1 night in Jan 2026

10/10 Excellent

Felix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apt was clean, all appliances working and overall a great experience. Email and text communication very effective and prompt. Self check-in/check-out worked without any inconvenience. AC worked perfectly.
Stayed 2 nights in Jan 2026

2/10 Terrible

Starr

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel was cute and modern looking but, as I got in the door I realized it had a gap in the door and didn't seal like a normal door. You also can hear absolutely everything everyone is doing all night and all hours of the morning. The room was very stuffy, after a shower the whole room is hanging in humidity no great ventilation. Not to mention there was a bug stuck in the fabric of the towel. Parking is also not ideal and they don't mention a $150 deposit when you go to book it, it's just like a fun surprise a day before your stay. All in all, not horrible not great.
Stayed 3 nights in Jan 2026

8/10 Good

Catalina

Travelled with partner
Liked: Cleanliness
Clean, comfortable bed, nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca Q.

Stayed 1 night in Jan 2026