6/10 Okay
Denise
Travelled with partner
9 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities
There were very few dining options. Three restaurants associated with the facility. One was closed two of the days we were there. Limited hours with one of the other restaurants. Given the volume of people there during peak vacation times, there should have been more options and the restaurant should’ve stayed open. Menu items were similar – there were no chef specials and limited choices especially given that the one night they were out of pork chops. There was a pool bar that often closed way too early. We did get room service one night and they were quick and efficient. Given that there were not a lot of restaurant options nearby if they had stayed open or had more choices, they could’ve made a lot more money.
Some of the front desk staff were not very friendly or helpful. I had to ask where to go upon check-in having never been there before. The person who checked us in did not explain the charges that were going to be put on my card. When I first made the reservation, it did say there would be charges that I would have to pay when I got there. But I was not clear on what those charges were for. She was not overly friendly or helpful. The wait staff, hostess and the bartenders, on the other hand, were very nice and friendly.
Denise
Stayed 5 nights in Aug 2025
