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The Com Plex Motel

3.0 star property

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Photo gallery for The Com Plex Motel

Front of property – evening/night
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Family Studio Suite, Accessible
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

9.8 out of 10
Exceptional
(58 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Front of property
Tuscany Villas Boutique Motel
Whakatāne Town
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.7 out of 5, Exceptional, 114 reviews
The price is €75
includes taxes & fees
15 May - 16 May
Tuscany Villas Boutique Motel

About this property

The Com Plex Motel

A restaurant, free self parking, and free WiFi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Com Plex Motel. During your stay, you're just a quick walk from Whakatane River Walk. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Whakatane River Walk and Wairere Falls
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

The Comm Restaurant & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 354 out of 446 reviews
Rating 8 - Good. 80 out of 446 reviews
Rating 6 - Okay. 9 out of 446 reviews
Rating 4 - Poor. 3 out of 446 reviews
Rating 2 - Terrible. 0 out of 446 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service
Easy check in , very clean room , comfortable and quiet.
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really pleased with our top floor room once again. Spotlessly clean and spacious. Basic amenities such as toaster, microwave, kettle, hairdryer and iron included. Crockery, glasses and cutlery for 2. TV included Sky channels. Towels had a luxurious feel. Bedding was lovely - especially appreciated were the different sized pillows. The Com Plex is situated a leisurely three minute walk to the start of the shops. There are places to eat nearby. Two supermarkets are within walking distance.
Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 2 nights in Feb 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Motel was new. Room was very clean and was stylish. Reception staff were friendly and welcoming. The room was equipped with kettle, microwave, mugs, crockery and cutlery. Parking adjacent to the room. A short walk to restaurants and the centre of Whakatane. Wifi fast. I didn't try the TV which had lots of channels. A table to work from. Aircon. Bed large and comfortable. Everything was there. Excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Clariza Anne

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern and clean. The staff were lovely and very helpful with all our odd requests. The unit had everything we needed and more. The location was great because it was so close to Whakatane city center and close to the road going to Ohope when we wanted to go to the beach.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet
Stayed 1 night in Jan 2026

10/10 Excellent

joseph

Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities
Easy check-in and checkout,a nice point of difference motel with excellent parking
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, welcoming staff and close to town.
Stayed 1 night in Jan 2026

8/10 Good

Brynnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff, perfect for our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room. Great having the com pub next door. Friendly check in. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Mohammed Imran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its retrostyle room had a nice nostalgic feeling.
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Clean comfortable room
Stayed 1 night in Dec 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Good location, quiet, nice hot water, decent bed. Unfortunately the room (carpet?) smelled damp. Turning on the AC didn't help.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was exceptional. Will definitely return
Stayed 2 nights in Dec 2025

10/10 Excellent

Leisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and modern. Comfortable beds
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 3 nights in Dec 2025

8/10 Good

Tim

Business traveller
Very tidy and clean room
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we requested
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, close to town
Stayed 1 night in Nov 2025

10/10 Excellent

Meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Stayed 1 night in Nov 2025

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Reception services was beyond comprehension the best I ever experience through my travels Room was ready and what a wonderful room up market nice bed tv coffee and shampoo soaps nothing to fault the room The grounds was impeccable clean this is a gem Hotel on the premises and value for money Big accolades to the owners thanks for the xtra lock up garage for my trike thank you
Stayed 1 night in Nov 2025