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Grand Hotel, Whangarei

2.5 star property

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Photo gallery for Grand Hotel, Whangarei

Royal Balcony Room
A bar area with multiple wooden bar stools and a bar counter.
A grand staircase with wooden railings and blue carpeted steps leading to an upper floor.
A building with multiple signs including "The Grand Hotel," "Gaming," and "Backpackers Accommodation."
A lobby with a Grand Thai restaurant sign, a staircase, and a seating area with floral-patterned chairs.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
2 Bank Street, Northland, Whangarei, 0110
  • Place, Whangarei Art Museum
    ‪10 min walk‬
  • Place, Botanica & Cafler Park
    ‪10 min walk‬
  • Place, Town Basin Marina
    ‪13 min walk‬
  • Airport, Whangarei (WRE)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Balcony Room

A hotel room with a bed, bedside tables, a desk with a chair, a standing fan, a window with curtains, and a painting on the wall.

Royal Balcony Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Single Room, 1 Large Single Bed, Ensuite

A single bed with a patterned bedspread, a white pillow, and a folded towel.

Premium Single Room, 1 Large Single Bed, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Room 48: Queen's Room

A hotel room with a bed, a desk, a television, a mirror, and a wardrobe.

Room 48: Queen's Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 Queen Bed, Ensuite

Premium Double Room, 1 Queen Bed, Ensuite

Premium Double Room, 1 Queen Bed, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Ensuite

Standard Twin Room, 2 Single Beds, Ensuite

Standard Twin Room, 2 Single Beds, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed, Ensuite

Standard Single Room, 1 Single Bed, Ensuite

Standard Single Room, 1 Single Bed, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Grand Hotel, Whangarei

A casino, a restaurant, and a nightclub are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a meeting room, and ATM/banking services.
Grand Hotel, Whangarei offers 29 accommodations with portable fans. Each accommodation is individually furnished and decorated. Televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Whangarei hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Grand Hotel, Whangarei, you're just a quick walk from Tuatara Gallery. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Amenities include meeting rooms and an ATM
  • Steps from Tuatara Gallery and 4 minutes by foot from Old Library Arts Centre
  • Airport shuttle service available for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A casino, a nightclub, and an ATM are also featured at Grand Hotel, Whangarei.

Smoking is allowed in designated areas at this Whangarei hotel.

Grand Hotel, Whangarei has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Casino
  • Nightclub

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1886
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 7 AM - 10:30 AM
The check-in location differs from the property location; go to: [Shunters Bar (Public Bar)]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 3 to April 6:
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 1 per person (one-way)
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Grand Hotel, Whangarei offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10:30 AM.
The check-in location differs from the property location. To check in, guests will need to go to Shunters Bar (Public Bar)
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 12 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hotel Whangarei
Grand Whangarei
Grand Hotel, Whangarei Hotel
Grand Hotel, Whangarei Whangarei
Grand Hotel, Whangarei Hotel Whangarei

Grand Hotel, Whangarei Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 87 out of 414 reviews
Rating 8 - Good. 130 out of 414 reviews
Rating 6 - Okay. 111 out of 414 reviews
Rating 4 - Poor. 48 out of 414 reviews
Rating 2 - Terrible. 38 out of 414 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy and convenient location with a lot of history.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Diane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Okay for a one night stay. Right in town so easy to get around. The hotel is old so you get what you pay for. The bed was comfortable and the shower was good, so that was all that I wanted for the price.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mark

Liked: Cleanliness
Clean, fairly basic lodgings. Staff very pleasant and helpful in manually checking me in due to issue with Expedia's booking system.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service
Step back in time , sensational. All you need for a overnight stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Very clean room and comfortable bed. Staff were very friendly and helpful. Would stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this place, will definitely be back to stay..
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I like old buildings so that was cool. Location is great. Only downside is parking is tough.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the balcony room.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
The room came with a great shower and deep tub. Dishess and metal cutlery.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Henare

Liked: Staff & service
Clean room. Shower was strong. Room needs modernization
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy the balcony as an extension of our room!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand time at the grand hotel

Great hotel friendly service had everything I needed for a work stay, great history too
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

James

Liked: Property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice drive to get here
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Bed/bedding really comfy, with clean and tidy room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Close to transport and had a good restaurant.plenty of space for friends to park.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Joann

Liked: Cleanliness, staff & service
Central location - friendly
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Classic old building in the heart of town at an affordable price
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Waimirirangi

Liked: Cleanliness, amenities
Friendly, helpful staff, easy to check in at the bar. Room was clean and comfortable. Charged a $50 deposit for use of debit card for booking - no one available at checkout to collect deposit. Do I contact Grand Hotel directly for refund?
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Eduardo

Liked: Staff & service
Good location, old building but orgainesed and the staff good.
Stayed 7 nights in Aug 2022
Verified review

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Very central to town
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

Michelle

This room was nice and clean
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was grand
Stayed 1 night in Feb 2025