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Quest Whangarei

3.5 star property

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Photo gallery for Quest Whangarei

Studio | View from room
Studio | Bathroom
One Bedroom Apartment | Private kitchenette
Aerial view
Apartment, 2 Bedrooms | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
58 Bank Street, Whangarei, 110
  • Place, Botanica & Cafler Park
    ‪3 min walk‬
  • Place, Town Basin Marina
    ‪8 min walk‬
  • Place, Whangarei Art Museum
    ‪8 min walk‬
  • Airport, Whangarei (WRE)
    ‪8 min drive‬

Room options

View all photos for Studio

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio

8.6 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchenette

One Bedroom Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living room

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for XTwo Bedroom Interconnecting

In-room safe, soundproofing, iron/ironing board, free WiFi

XTwo Bedroom Interconnecting

  • 75 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

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About this property

Quest Whangarei

Hotel in Whangarei
This smoke-free hotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Quest Whangarei offers 34 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Housekeeping is provided daily.

During your stay at Quest Whangarei, you're just a quick walk from Tuatara Gallery. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Tuatara Gallery and Old Library Arts Centre
As a guest of Quest Whangarei, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Quest Whangarei also features a front-desk safe and an elevator. For a fee, parking is available.

This 3.5-star Whangarei hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Onsite parking available only on request
  • Parking on site (NZD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: NZD 10 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 4 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 10.00 per person
  • Self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Whangarei Apartment
Quest Whangarei
Quest Whangarei Hotel
Quest Whangarei Whangarei
Quest Whangarei Hotel Whangarei

Quest Whangarei Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 295 reviews
Rating 8 - Good. 98 out of 295 reviews
Rating 6 - Okay. 27 out of 295 reviews
Rating 4 - Poor. 5 out of 295 reviews
Rating 2 - Terrible. 7 out of 295 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, centre of city, rooms well appointed, quest are our preferred accommodation when travelling, and it was up to our usual expectations from a quest. Only comment he had is the car parking underneath is a bit tight. But overall a good stay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Nov 2025

2/10 Terrible

Oscar

Stayed 1 night in Sep 2025

6/10 Okay

Agnieszka

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quest is in a great location and the rooms spacious and have great facilities. The are extremely helpful and we always our stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location the rooms are spacious and comfortable
Stayed 5 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice and clean
Stayed 1 night in Jun 2025

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I accidently
Stayed 3 nights in May 2025

6/10 Okay

Jacqui

Ok if in whangarei cbd

Ok. Probably wouldn't go back
Stayed 1 night in Apr 2025

8/10 Good

Jim

Stayed 1 night in Mar 2025

8/10 Good

Jenisse

Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Mar 2025

2/10 Terrible

Chris, Auckland

Business traveller
Disliked: Staff & service, property conditions & facilities
For the price this place is basic. You are paying 5 star prices and getting 3 star standard. Basic. Lamps in bedroom didn’t work. It was just cheap, cold no view not comfortable in the apartment. I stay all over nz for work and I have never paid over $330 for a night in such a basic hotel. I’ll never stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is right in middle of city centre and easy walking distance to everyone. Car parking is available but $15 per night, which is a bit over the top.
Stayed 1 night in Jun 2023

6/10 Okay

Atsushi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Keith

Stayed 1 night in Jun 2023

6/10 Okay

Raj

Stayed 1 night in Apr 2023

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, easy parking, clean and tidy room. Very helpful and courteous receptionist. We arrived Easter Sunday about 530pm and had to use intercom to gain access but it was really hard to hear due to traffic noise.
Stayed 1 night in Apr 2023

6/10 Okay

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem
Stayed 1 night in Mar 2023

8/10 Good

Iftikhar

Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2023

10/10 Excellent

Dalma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-appointed rooms with great bedding and well-equipped kitchenette.
Stayed 1 night in Feb 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is in an excellent location in downtown Whagarei, clean, comfortable but the check-in process was very strange. They don’t have anyone at the front desk after 5 PM. You have to call on an intercom to someone, wait a while on hold for them to answer, then it is hard to hear them with traffic going on. There happened to be one staff member, who by coincidence had to stay late for something else. She found me or else I may never have found my way to our room or to parking.
Stayed 1 night in Jan 2023

6/10 Okay

Alan, Auchterarder

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very helpful. Room is clean but very basic. Although we didn’t use it, cutlery, cups and glasses were not a matched set, three different forks, three different knives etc Still usable but what it should be.