4/10 Poor
Catherine
Travelled with partner
10 Jun 2025
The location was great but after that it was unfortunately not good. First, on arrival they announced they needed to charge us extra as the 3rd party we used undercharged us. Should not have been my issue. Next, the fridge in the room had had something left in it for a long time and the smell it left behind was awful. In the morning, there was ZERO iot water...at 6 am, and still noon at 6:30 nor 7. I called and all the extensions cut you off so you cant reach anyone. No one at the front desk but a jote to call a number for helo. No answer and no voice mail set up. My husband washed his hair with cold water and when he reached for a towel, realized they gave us nothing more than a hand towel. No bath towels in the room. Upon checkout, I emailed them and 3 days later, no one has bothered to respond. So very disappointed. I waited till today to post this hoping because I thought that if they reach out, i wouldnt.
Catherine
Stayed 1 night in Jun 2025