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About this property

Sonesta White Plains Downtown

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This White Plains hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta White Plains Downtown. During your stay, you're just a quick walk from The Westchester Mall. Free WiFi in public areas, free airport pick-up service, and an indoor pool are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Mix Bar and Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 18 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from The Westchester Mall and a 3-minute drive from Westchester County Center
  • Free airport pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta White Plains Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Sonesta White Plains Downtown. A shuttle from the airport to the hotel is free during limited hours. Parking is available for a fee. A complete renovation of Sonesta White Plains Downtown was completed in July 2024.

This 4-star White Plains hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only. Open daily.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 5:00 AM to midnight
  • Secured, covered parking on site (USD 20 per night)
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 27 for adults and USD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 20,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - July 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 33.17 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 27 for adults and USD 19 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta White Plains Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 893 out of 1349 reviews
Rating 8 - Good. 219 out of 1349 reviews
Rating 6 - Okay. 128 out of 1349 reviews
Rating 4 - Poor. 61 out of 1349 reviews
Rating 2 - Terrible. 48 out of 1349 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby restaurant was great
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very hospitable staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing! Great location, very clean room, friendly staff. The food in the restaurant is delicious. The hotel feels modern but very cozy.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice I really like that they have their own parking garage. The staff is very friendly and helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals were very nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Romaine

Great staff and clean room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved it. Great place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was extremely helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Staff is great, rooms very clean I really enjoyed our stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, restaurant/bar was amazing
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant and responsive staff, lovely location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for a short time, was a very comfortable stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Johnathan

Liked: Staff & service, amenities
Great place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vincent

Wonderful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the places I frequent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in and extremely clean hotel. Nice room and friendly staff. The bar was great. Good location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mahonni

So nice, so clean, staff is very welcoming parking is actually included loved!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Nice staff, clean hotel.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Irma

The room was clean. The stuff they were really nice.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall, amenities and staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with full amenities. Staff was great - Takka helped us to get in out room very early. Parking is very convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Well located, clean, friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and incredible staff!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Osmara

Liked: Cleanliness
absolutely gorgeous hotel! well kept and clean, i will not hesitate staying here again!
Stayed 1 night in Feb 2026