Cloud 9 Inn

2.5 star property

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Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Standard Suite, Multiple Beds, Kitchen | Room amenity
Standard Suite, Multiple Beds, Kitchen | Room amenity
Free daily full breakfast
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Place, Scott Safety Centre
    ‪11 min walk‬
  • Place, Allan & Jean Millar Centre
    ‪13 min walk‬
  • Place, Whitecourt and District Forest Interpretive Centre
    ‪18 min walk‬

Room options

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Cloud 9 Inn

Hotel in Whitecourt with free breakfast and a 24-hour front desk
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self parking, plus dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served free full breakfast daily from 5:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 669 reviews
Rating 8 - Good. 197 out of 669 reviews
Rating 6 - Okay. 48 out of 669 reviews
Rating 4 - Poor. 10 out of 669 reviews
Rating 2 - Terrible. 5 out of 669 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was simple but had everything I needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly amazing staff, clean rooms and hearty free breakfast makes Cloud 9 my preferred stay in Whitecourt
Stayed 1 night in Sep 2025

10/10 Excellent

Andriana

Liked: Staff & service, property conditions & facilities
Staff was great. Room was nicely renovated. Pleasantly surprised
Stayed 1 night in Sep 2025

10/10 Excellent

Kurtis, REDCLIFF

Stayed 1 night in Aug 2025

6/10 Okay

Leah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inside was clean. Bed was uncomfortable but still thankful it was clean. Outside looked like a ghetto back alley. Worried our car would get broken into so we kept checking in. Rooms across from us had a fire and were all burnt. Interesting experience. Staff was nice at least
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean great service breakfast was a neat touch. they cook your breakfast as opposed to the buffet style
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The room worked fine for the overnight stay. We were primarily looking for a room with three beds. Our biggest concern was the patio doors didn't lock in either bedroom. Some little things would make a big difference such as the only mirror was in the washroom and there were no full length mirrors anywhere. There was no where to set a makeup bag in the washroom. The only cups for water were in the kitchen and there was an extra charge if we didn't want to take the time to wash them at the end of our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Of it was good but there were old furniture outside and people gowned up for contaminated things. However the van said restoration not fumigation so maybe it was mould? But other than that great place
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Travelled with family and small children
Liked: Staff & service
Firstly, the staff were 10 out of 10 amazing!! We had an issue with a lightbulb being yellow and making the bathroom space VERY dark. It was promptly changed to a bright white bulb making a huge difference; it was great. Secondly, there was housekeeping during our stay. It was totally unexpected and something that was appreciated. Thank you! Thirdly, the kitchen unit was nice to have. I do travel with my own frypan and sauce pot because I never know what I'll get. Fourthly, the room had two air conditioners. One was newer and worked great but the second was an older model and wasn't efficient. The room became very warm one day because we had that one running. It was a good thing we had the curtains closed, I can't imagine how much worse it could've been. Another small issue was the toilet seat could've been a better fit for the toilet bowl; it was a little wonky. I also found the mattress on the bed a little to firm for my liking.
Stayed 2 nights in Aug 2025

10/10 Excellent

laurette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and super breakfast!

The front desk person was very friendly upon our arrival. He upgraded us to a better room at no extra cost. The room had just been renovated and it was very modern and clean. The breakfast was plentiful and hot out of the kitchen. That was greatly appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of options, bery friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were exceptional. The exterior of the property is a little dated, but the stay was good!
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but mattresses were to hard
Stayed 1 night in Aug 2025

10/10 Excellent

Susan V

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying at this motel. The staff were friendly and very helpful. The continental breakfast was very good and the service was excellent. Would definitely recommend this property.
Stayed 1 night in Aug 2025

10/10 Excellent

LORNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and the breakfast was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clarissa

The room is clean and big
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i could give the front desk personal 10*. They are amazing!!!! We all got the newly renovated rooms...the rooms are very spacious & very clean! Not one complaint or negative thot from us!!
Stayed 1 night in Aug 2025