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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Basic Room, 1 Queen Bed (Pet Friendly)
Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)
Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Standard Suite, Multiple Beds, Kitchen | Room amenity
Standard Suite, Multiple Beds, Kitchen | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Place, Scott Safety Centre
    ‪11 min walk‬
  • Place, Allan & Jean Millar Centre
    ‪13 min walk‬
  • Place, Whitecourt and District Forest Interpretive Centre
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Private kitchen

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Cloud 9 Inn

Hotel in Whitecourt with free parking
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self parking, plus dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served free full breakfast daily from 5:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 675 reviews
Rating 8 - Good. 199 out of 675 reviews
Rating 6 - Okay. 48 out of 675 reviews
Rating 4 - Poor. 11 out of 675 reviews
Rating 2 - Terrible. 5 out of 675 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lucille

Stayed 1 night in Nov 2025

6/10 Okay

Kayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff great, room quite hot though. And very noisy on the back pet friendly side. Bed okay but awful pillows
Stayed 1 night in Nov 2025

8/10 Good

Linette

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Junior

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was very good
Stayed 1 night in Nov 2025

8/10 Good

Kendra

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This locally owned stay was amazing. The rooms are simple and clean, breakfast was made fresh as soon as you walk in the door, and the STAFF! All the staff are incredibly kind and caring individuals. I would easily choose to come back here over any of the big hotels.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darin

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times. Staff are excellent and accommodating. Room was clean and comfortable. Highly recommend Cloud 9 Inn in Whitecourt Alberta.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
yes
Stayed 1 night in Oct 2025

10/10 Excellent

Yisun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Awesome value for money!
Stayed 1 night in Oct 2025

8/10 Good

Troy

Stayed 2 nights in Oct 2025

8/10 Good

Lorne

Business traveller
Liked: Cleanliness, staff & service
Staff was very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nicely redone and clean and quiet Front desk staff are very accommodating and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly no matter what time you arrive. The complimentary breakfast has fantastic service.. good food Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Oct 2025

4/10 Poor

Pete

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very friendly staff and could see they are renovating but they have a lot of work ahead. I believe we stayed in a renovated room but the cleaning was just not kept up.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 4 nights in Sep 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is good value. Clean and great staff add to the comfortable beds.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lea

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was simple but had everything I needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly amazing staff, clean rooms and hearty free breakfast makes Cloud 9 my preferred stay in Whitecourt
Stayed 1 night in Sep 2025

10/10 Excellent

Andriana

Liked: Staff & service, property conditions & facilities
Staff was great. Room was nicely renovated. Pleasantly surprised
Stayed 1 night in Sep 2025

10/10 Excellent

Kurtis, REDCLIFF

Stayed 1 night in Aug 2025