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Hyatt Place Whitehorse

3.0 star property

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Photo gallery for Hyatt Place Whitehorse

Lobby
Room, Multiple Beds
Suite, 1 Bedroom (High Floor)
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
511 MAIN STREET, WHITEHORSE, YT, Y1A 2B8
  • Place, Midnight Sun Gallery & Gifts
    ‪4 min walk‬
  • Place, MacBride Museum of Yukon History
    ‪7 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪7 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Room, 1 Queen Bed with Sofa bed, Roll-in Shower

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Suite, 1 Bedroom, Kitchenette (High Floor)

Suite, 1 Bedroom, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Whitehorse

Hotel with free airport shuttle, steps from Whitehorse Downtown Dog Park
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Change of towels is available on request.
Hyatt Place Whitehorse offers 115 accommodations with safes and coffee/tea makers. Accommodations are furnished with single sofa beds. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hyatt Place Whitehorse, you're just a quick walk from Whitehorse Downtown Dog Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy American cuisine while dining at Carved
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Steps from Whitehorse Downtown Dog Park and 5 minutes by foot from Midnight Sun Gallery & Gifts
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hyatt Place Whitehorse also features multilingual staff, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 3-star Whitehorse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Carved - This restaurant specializes in American cuisine and serves breakfast and dinner.
Lobby Bar - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Covered parking on site (CAD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 25 to 40 for adults and CAD 25 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carved
  • Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (97 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2025
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night (maximum CAD 299 per stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 40 for adults, and CAD 25 to 40 for children
  • Covered self parking fee: CAD 15 per night (in/out privileges)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per night (maximum CAD 299 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hyatt Place Whitehorse Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 54 out of 69 reviews
Rating 8 - Good. 12 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The television channel selection was very poor, particularly due to nil sports or business channels provided.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shonagh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Whitehorse’s newest hotel, it is really well set up. Their rooms are super convenient and comfortable, and the staff is really lovely and the food was also good.
Stayed 1 night in Sep 2025

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were helpful. Located on Main st., it is within walking distance of all the downtown attractions and businesses. I would highly recommend the hotel, but have two items to note: 1. Parking behind the hotel costs $15CAD/night, but parking on the street is/was free for now until the city installs the new parking meters. 2. I love the Nespresso coffee makers this hotel offers. We drank the pods on the first morning; however, there was no maid service that day and no refill of the coffee pods. It was late enough that I didn’t bother the staff, but the hotel should think to refill the coffee pods even if they do not provide daily service for cleaning & linens.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kamana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Arturo, Camarillo

Business traveller
Liked: Cleanliness, amenities
Good location Excellent customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

scott

Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

KURTIS

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Sep 2025

8/10 Good

Christopher, Santa Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and location but we didn’t like the too-soft bed and the loud A/C system that you have limited ability to adjust. Room was always a little cool despite adjustments to the thermostat but most importantly you can’t reduce the air flow to try to reduce the loudness of the duct system. No rattle just too much air flow for the size of the ducting so just a constant heavy noise level.
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gojd but not great

The staff was good but very inexperienced. Their boss was present and helped with the process. The room was good with comfortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome
Stayed 1 night in Sep 2025

10/10 Excellent

LISA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are super comfy, staff polite and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Roger C

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Know what you are getting with the Hyatt brand and the staff were wonderful at check in. This is definitely my hotel of choice now in Whitehorse.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Room was great. Very comfortable beds. Walk to shopping and restaurants. The staff were friendly and knowledgeable of the area. Would go back in a heartbeat
Stayed 2 nights in Aug 2025

4/10 Poor

Wolfram

Stayed 1 night in Sep 2025

8/10 Good

Colleen

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We had just completed a 12 hr drive——and were admittesly hangry——-and I was anxious to check in so I could settle my pup. The check in went on for 20 minutes. I truly don’t understand how a prepaid reservation takes that much time and paperwork to simply issue me a key.
Stayed 1 night in Sep 2025

8/10 Good

D.D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very pleasant stay at the hotel — the room was clean, comfortable, and well maintained, and the staff were friendly and helpful. The only small downside was that parking was not as convenient as expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged for bottles of water!
Stayed 1 night in Aug 2025

8/10 Good

Cory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and new and modern. Don't like that they advertise 'Kitchenette' suites. I booked a Kitchenette suite and I didn't even have a microwave in the suite. Stayed for 3 nights and the room wasn't made up once.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean, nice rooms, enjoyed our stay
Stayed 1 night in Aug 2025