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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Lobby
Premium bedding, pillow-top beds, individually decorated
Exterior
Property amenity
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
13277 Freeway Lane, Whittington, IL, 62897
  • Place, Pheasant Hollow Winery
    ‪6 min walk‬
  • Place, Rend Lake
    ‪1 min drive‬
  • Place, Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Whittington Rend Lake

Hotel with free breakfast, 5-minute walk to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at SureStay Hotel by Best Western Whittington Rend Lake. During your stay, you're just a quick walk from Pheasant Hollow Winery. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute walk from Pheasant Hollow Winery and a 2-minute drive from Wayne Fitzgerrell State Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly SureStay Hotel by Best Western Whittington Rend Lake also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Whittington hotel is smoke free.

Guests are served free continental breakfast daily from 5 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

Reviews

SureStay Hotel by Best Western Whittington Rend Lake Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 516 out of 881 reviews
Rating 8 - Good. 243 out of 881 reviews
Rating 6 - Okay. 76 out of 881 reviews
Rating 4 - Poor. 27 out of 881 reviews
Rating 2 - Terrible. 19 out of 881 reviews

Reviews

6/10 Okay

Judson

Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way home from Florida room was clean staff was friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Amenities
Very friendly staff. Very clean.
Stayed 1 night in Jul 2025

6/10 Okay

Robert, Joliet

Travelled with family
Liked: Cleanliness, staff & service
Next to Pheasant Hollow Winery😁👍🍷
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommend

quiet and clean, away from busy roads and traffic
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had originally two different stays, but ended up extending our stay to be one long stay, it was very easy to do! However, the hotel keys kept not working because we would put them by our phones or in our wallets. This was frustrating.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

MAYNOR, Jacksonville

Stayed 1 night in Jul 2025

2/10 Terrible

Cassandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled moldy and damp. We found multiple bugs in the room. Comments are misleading. Breakfast was cereal and bagels in a bin. It was not worth the price.
Stayed 1 night in Jul 2025

6/10 Okay

Derek, Mount Pleasant

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The advertised breakfast amounts to just cereal and toast. The few pastries there were for picked over right away. Wouldn't have been a big issue but the hotel has no other options reasonably close.
Stayed 1 night in Jul 2025

6/10 Okay

IBRAHIM

Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place. Going through some renovations and our room was updated nicely.
Stayed 1 night in Jul 2025

4/10 Poor

Angela

Business traveller, Travelled with pets
Disliked: Property conditions & facilities
Fine enough accommodation generally speaking, but did see roaches in my room. Was surprised based on how highly rated this hotel is.
Stayed 1 night in Jun 2025

6/10 Okay

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There are plenty of other places to stay nearby, wished we'd have chosen another property. No one wants to have to change rooms once they've settled in. Staff is bare bones, had trouble finding someone to report to when we left this morning. Also, no restaurants nearby, or open on Mondays so had to eat what we had leftover from our earlier lunch. If all you need is a bed for a few hours it works, otherwise you'd be best to find another spot.
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service
All in all a good clean place and good price. Stayed one night amd wpuld do it again
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Easy check-in, quiet. Set expectations low for the breakfast and you'll be fine.
Stayed 1 night in Jun 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Arleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very nice. Clean and spacious. Bed was comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
e
Stayed 1 night in Jun 2025

4/10 Poor

Cedric

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Christy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a lovely new place that's pretty far removed from traffic noises or busy streets. The bed is comfy and parking is super close to my room.
Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few small detail need attention
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Checked in with Amy, and got restaurant referrals from her. Everything was great.
Stayed 1 night in Jun 2025