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Mackays Hotel Wick

3.0 star property

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Photo gallery for Mackays Hotel Wick

Exterior
Bar (on property)
View from room
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

View in a map
Union Street, Wick, Scotland, KW1 5ED
  • Place, Wick Heritage Centre
    ‪3 min walk‬
  • Place, Old Wick Castle
    ‪9 min walk‬
  • Place, Pulteney Distillery
    ‪9 min walk‬
  • Airport, Wick (WIC)
    ‪19 min walk‬

Room options

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Double Room Single Use, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room, River View

Superior Double or Twin Room, River View

Superior Double or Twin Room, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic House

Basic House

Basic House

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Business Apartment

Business Apartment

Business Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About this property

Mackays Hotel Wick

Hotel in Wick with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Mackays Hotel Wick offers 30 accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Mackays Hotel Wick, you're just a quick walk from Wick Heritage Centre. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at No 1 Bistro
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Wick Heritage Centre and 8 minutes by foot from Old Wick Castle
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 676 square feet (63 square meters) and includes conference space. The business-friendly Mackays Hotel Wick also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Self parking is free. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This 3-star Wick hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM and 9:30 AM.
No 1 Bistro - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 5 to 20 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • No 1 Bistro

Things to do

  • Books
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 676 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 25 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5 to 20 for adults, and GBP 5 to 20 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mackays Hotel
Mackays Wick
Mackays Hotel Wick Wick
Mackays Hotel Wick Hotel
Mackays Hotel Wick Hotel Wick

Reviews

Mackays Hotel Wick Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 122 out of 222 reviews
Rating 8 - Good. 77 out of 222 reviews
Rating 6 - Okay. 13 out of 222 reviews
Rating 4 - Poor. 10 out of 222 reviews
Rating 2 - Terrible. 0 out of 222 reviews

Reviews

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weathering the storm

It was good, nice staff very helpful, unfortunately I had a room which was into the wind during storm Floris and a fair bit of water came in above the bathroom window, I did report it but there was nothing that could be done at the time. Hopefully it will be fixed for future residents. Bistro food was very good and definately recommend the Fish and chips and Scallops 👍
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was stuffy and couldn't open the window
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , warm welcome and good facilities , nice breakfast and good service
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The food and wait staff were outstanding in every way! We stayed here for 3 nights and ate in the restaurant every night because the food options were as good as anywhere I've travelled.
Stayed 3 nights in Jul 2025

8/10 Good

Kimberly, Erie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Hotel is like a bed and breakfast. Quaint and welcoming ambiance.
Stayed 1 night in Jul 2025

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located next to bridge and river, ideally positioned to access the town’s facilities
Stayed 1 night in Jun 2025

8/10 Good

gordon

Travelled with partner
Liked: Amenities
Room was bright and a good size
Stayed 1 night in Jun 2025

4/10 Poor

High Speed

Business traveller
Disliked: Staff & service
Very poor service and attitude of owner. Staff clueless
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities
Oh the shortest roadbin the world, good location in Wick. Good food in restaurant.
Stayed 2 nights in Jun 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff, spotless room and bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff were friendly and accommodating, food was great for both dinner and breakfast, Bar staff really attentive also Overall a great stay
Stayed 1 night in May 2025

10/10 Excellent

lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to book this very last minute due to an issue with the original accommodation so when we turned up they were still sorting out our room which was no problem but hotels.com actually had the wrong info listed on the website and the room didn’t have kitchen facilities as described. The lady who checked us in offered us the townhouse that they have instead, we had to pay extra but at this point we just wanted somewhere to stay so we paid it. The townhouse was actually wonderful, we felt so safe and comfortable unlike the previous place. Kitchen facilities were great, the bedrooms were lovely and comfortable and the courtyard was nice to have access to. The furniture and decor is dated and they still have a DVD and CD player, no Netflix etc on the TV so they could do with updating things especially for the money it cost for one night. Overall though it was very nice and we would happily stay there again and recommend to others.
Stayed 1 night in May 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
The staff and food were excellent. We were well-looked after. Whilst the decor and amenities are a little old-fashioned and tired, it is a very "honest" place.
Stayed 1 night in May 2025

4/10 Poor

Helder

Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

C

Liked: Staff & service, property conditions & facilities
Room was very small and although the en-suite was newly fitted there was no surface to put a wash bag - very silly. Bar area had loud music playing constantly- too loud in our opinion. Staff friendly but all a bit basic.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Pamela Kay

Liked: Cleanliness, staff & service, property conditions & facilities
A pity about street parking
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

darrin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great food

this is a great Scottish hotel well trained staff food is very good and reasonably priced
Stayed 1 night in Apr 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel. The rooms could use a little sound proofing, but it is lovely property
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Amenities
The staff was super welcoming. Great spot on our journey around Scotland!
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stop

We arrived in late and were still let check in and had a couple of lovely local whiskys in the bar. Breakfast the next morning was nice and simple and we were on our way. Perfect for a quick overnight stop.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much to see or do in Wick. Most places seemed to be closed
Stayed 1 night in Mar 2025