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"The staff were very friendly and helpful, they went out of their way to look after us. The facilities were excellent. Great stay and highly recommende ... " More

By a verified traveller on Tue 09 Nov 2021

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Deluxe King 1 King bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€51* Per night/room 15 Apr - 16 Apr

Standard Room (Family 4)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room (Family 3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Suite (Super)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite (Junior)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Macdonald Kilhey Court's good location. During your stay, you'll be within walking distance of Worthington Lakes Country Park. Features include free WiFi in public areas and free self-parking, plus 2 bars.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy drinks at the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 12 minutes on foot from Worthington Lakes Country Park and a 3-minute drive from Yarrow Valley Country Park
  • Dogs welcome for a fee (restrictions apply)

Macdonald Kilhey Court ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Macdonald Kilhey Court

Everyone (4) Couples (11) Family (4) Friends (1)
5 out of 5
The staff were very friendly and helpful, they went out of their way to look after us. The facilities were excellent. Great stay and highly recommended.

Posted by on 9 Nov 2021

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3 out of 5
Liked the architecture of the old part of the building. Leisure facilities and rooms could do with a revamp

Posted by on 22 Aug 2021

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4 out of 5
Clean tidy and easy to access. Large car park and not to far from the motorway.

Posted by on 4 Mar 2020

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5 out of 5
- Nice welcoming staff. - Food was good, and staff is the restaurant very friendly. - Rooms are great.

Posted by on 2 Feb 2020

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4 out of 5
Likes: Beautiful setting and friendly staff Dislikes: Poor mattress (huge dip in middle) and poor shower (water flow and not hot enough). Room: 213

Posted by , from Wigan on 14 Apr 2019

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Comment from Hotel Management

6 May 2019 by Nikolett - Reception Manager

Dear Debbie, Than you for your feedback! I am really sorry you found the mattress poor. The mattresses that we use in the rooms are up to company standard and our housekeeping staff regularly turn them around to avoid "dips". I will make sure I pass this message onto the department so they can investigate the issue. Regarding to the shower, they are lock on one temperature but you can press the button on the controller and turn it to regulate the water temperature.

1 out of 5

Posted by on 18 Feb 2019

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3 out of 5

Was ok the breakfast wasn’t up to much

Was burnt and bathroom was worn but bed was comfy and sheets were clean just the room was way too hot

Posted by on 11 Mar 2018

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3 out of 5

Nice wedding hotel but....

Pros: The fireplace by reception was lovely. The rooms were very clean. I’m sorry the cleaner declined my tip.
Cons: The managers must provide leadership to raise standards everywhere. Think through the client experience, stop penny pinching. Competition is coming.
Location: It is a rural setting just outside Wigan, not too far from the M6. THere is a spa/gym/pool (but only 10 metres).
If a good hotel should be welcoming, warm, and attentive to clients there is room for improvement in the Kilhey Court. The hotel is a nice building and priced accordingly, but the experience was lacking. Arriving on a rainy night, the reception entrance had a huge puddle due to an uncleared drain. A soaked foot is poor welcome, when combined with indifference from the reception staff, a cool room (electric storage heating), and tepid showers in the evening and morning. Reception moved us to an equally cool room but at least the water was hot. Breakfast on the Sunday after a large wedding was busy and maintaining a great service stretched the staff. Understandable, but this was the most expensive night of our stay. They advertise their special smoked fish, but despite the £3 supplement on a £12 breakfast, a dry, thin tail end of haddock was poor value. There were other issues but what was most disappointing was the attitude of the managers. Many excuses were offered, but little restituition. We’re going to the new Holiday Inn Express next time we’re in Wigan. They’ve got customer service right.

Posted by , from Cornwall on 18 Feb 2018

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4 out of 5

Stayed for friends wedding

Lovely hotel stayed for my friends wedding not very good for people with walking difficulties stay clear . Didn't have a good night sleep as could hear snoring from next door very loud .room was lovely food at wedding lovely would stay again

Posted by , from st.helens on 24 Dec 2016

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Comment from Hotel Management

30 Dec 2016 by Macdonald Kilhey Court Hotel

Dear Joanne, Thank you for taking time to share your feedback. We are sorry to hear that you were kept awake by nearby guests, however we are delighted to hear that your overall stay was enjoyable Kind Regards, Macdonald Kilhey Court Hotel

5 out of 5

Nice and comfortable

Very pleasant stay (one night). Nice breakfast (buffet only though) and clean and tidy rooms. Comfortable. A bit hot in the night though and couldn't find where the room thermostat was - and too late to ring someone. But would definitely stay there again.

Posted by on 19 Dec 2016

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Comment from Hotel Management

30 Dec 2016 by Macdonald Kilhey Court Hotel

Dear Guest, Thank you for your feedback. We are pleased to hear that you had nice time with us. We do hope we will be able to welcome you again soon. Kind Regards, Macdonald Kilhey Court Hotel

About the Macdonald Kilhey Court

Location Chorley Road, Wigan, England WN1 2XN

Property Features

There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 11 meeting rooms. Public spaces have free WiFi. The business-friendly Macdonald Kilhey Court also features a terrace, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 4-star Wigan hotel.

  • 62 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1700
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Adlington Station (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Macdonald Kilhey Court offers 62 accommodations with a safe and complimentary bottles of water. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Wigan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

The Burns Bar – This bar only serves light fare. Open daily.

The Lounge – This bar only serves light fare. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 15 years old are allowed in the pool from 9-11 AM and 3-6 PM and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 22 per person
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kilhey
  • Kilhey Court
  • Macdonald Kilhey
  • Macdonald Kilhey Court
  • Macdonald Kilhey Court Hotel
  • Macdonald Kilhey Court Hotel Wigan
  • Macdonald Kilhey Court Wigan
  • Macdonald Kilhey Court Standish, England
  • Macdonald Kilhey Court Hotel Standish
  • Macdonald Kilhey Court Hotel
  • Macdonald Kilhey Court Wigan
  • Macdonald Kilhey Court Hotel Wigan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.