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SureStay Hotel by Best Western Williams - Grand Canyon

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Williams - Grand Canyon

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Desk, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
800 East Route 66, Williams, AZ, 86046
  • Place, Canyon Coaster Adventure Park
    ‪17 min walk‬
  • Place, Bearizona
    ‪1 min drive‬
  • Place, Thunder Eagle Native Art
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪34 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite-3 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 6

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Queen Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

View all photos for Room 1 Queen Mobility Accessible Roll in Shower Microwave Fridge

Desk, laptop workspace, free WiFi, bed sheets

Room 1 Queen Mobility Accessible Roll in Shower Microwave Fridge

  • Sleeps 2

View all photos for Access 1 Queen Mobility Accessible Bathtub Microwav Refrigerator Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Access 1 Queen Mobility Accessible Bathtub Microwav Refrigerator Non Smoking

  • Sleeps 2

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About this property

SureStay Hotel by Best Western Williams - Grand Canyon

Timezone: America/Phoenix Located in Williams, Super 8 by Wyndham Williams East/Grand Canyon Area is in the historical district, within a 5-minute drive of Thunder Eagle Native Art and Buckskinner Park. This motel is 32.1 mi (51.6 km) from Northern Arizona University and 31.6 mi (50.9 km) from Flagstaff City Hall. Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily. Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area. Additional amenities at this motel include tour/ticket assistance and a picnic area. For your convenience, a complimentary breakfast is served daily. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Guests may use a train station drop-off service for a surcharge, and free self parking is available onsite.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Williams - Grand Canyon. During your stay, you'll be within walking distance of Canyon Coaster Adventure Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Canyon Coaster Adventure Park and a few minutes from Thunder Eagle Native Art
  • Pets welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at SureStay Hotel by Best Western Williams - Grand Canyon. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Williams - Grand Canyon was completed in August 2023.

Smoking is allowed in designated areas at this Williams hotel.

Guests are served free English breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
The front desk at this property is open daily from 2:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Super 8 Wyndham Williams East/Grand Canyon Area Motel
Super 8 Wyndham East/Grand Canyon Area Motel
Super 8 Wyndham Williams East/Grand Canyon Area
Super 8 Wyndham East/Grand Canyon Area
Super 8 Williams / Grand Canyon Area
Super 8 Williams Canyon Area
Surestay By Williams Canyon
Super 8 by Wyndham Williams East/Grand Canyon Area
SureStay Hotel by Best Western Williams Grand Canyon
SureStay Hotel by Best Western Williams - Grand Canyon Hotel
SureStay Hotel by Best Western Williams - Grand Canyon Williams

SureStay Hotel by Best Western Williams - Grand Canyon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 211 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 113 out of 1000 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was basic-- yogurt and cereal , bread, muffins which being gluten free , we just bought fruit and GF bread to supplement. Rooms clean, the railroad train was far enough away to not wake you up. Many rooms yet they group everyone together! Please spread guest out for privacy! That is the same for any hotel it seems on this trip to Arizona
Stayed 3 nights in Jan 2026

6/10 Okay

Christal

Stayed 2 nights in Jan 2026

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

8/10 Good

Heather

Stayed 1 night in Dec 2025

6/10 Okay

Kendell

Travelled with family
Disliked: Property conditions & facilities
Upgrad the location food and staff
Stayed 2 nights in Dec 2025

8/10 Good

Charis

Stayed 1 night in Dec 2025

6/10 Okay

PRAYAD, bellevue

Travelled with family
This is the first hotel I’ve seen where the Wi-Fi doesn’t work. Service wasn’t as great, but can be improved. Breakfast was fine, and the lights in the room could be improved since one of them doesn’t work. Beds are very comfortable however. There was a liquid leaking in the fridge which I’ve never seen before
Stayed 1 night in Dec 2025

2/10 Terrible

Paola

Disliked: Amenities
No hay desayuno bueno y el baño no bajaba con la palanca, tenías que quitar la tapadera para poder bajarle al baño
Stayed 1 night in Jan 2026

2/10 Terrible

Katelyn

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Man at the reception was polite but the room and hallways were sub par
Stayed 1 night in Nov 2025

6/10 Okay

Bartolomeu

Stayed 1 night in Dec 2025

4/10 Poor

Anakela

Travelled with family
Disliked: Cleanliness, amenities
Staff had the door locked when we tried to check in. We drove in from Albuquerque and it was raining. We had to call the hotel to ask to be let in, but he kept telling us the door was open. He finally came to the door after about 10 minutes. Broken toilet, lights not working in the room.
Stayed 1 night in Dec 2025

8/10 Good

sivapoonkuntan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
limited breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Asad

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Toilet was not cleaned up. Hair dryer was not working. No egg in breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Bhaswati

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the amenities and the front desk service.
Stayed 1 night in Nov 2025

2/10 Terrible

Selene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Probably one of the worst places to stay they left me out in the middle of the night with 3 kids and a toddler. I wasn’t able to check in and the thing is they won’t send you check in details until you book !!!! Horrible horrible and their front office window say open and no one is there ! Also won’t give me a refund!
Stayed 1 night in Dec 2025

8/10 Good

Travis

Stayed 2 nights in Nov 2025

6/10 Okay

Tasha

Travelled with family
Disliked: Amenities, property conditions & facilities
My stay was okay overall, but there were several things that could have been better. The carpet in the room looked stained or dirty, which made the space feel less clean than I expected. I also didn’t know that check-in wasn’t available after 10 PM—the door was locked, and after calling the hotel four times with no answer, Expedia had to contact them on my behalf. Another thing not mentioned anywhere was that the room with three beds is located upstairs with no elevator, which would have been important to know ahead of time. When I finally got into the room, no heat had been turned on, so it was freezing, and the window unit didn’t warm the room very well. The stay wasn’t terrible, but accurate information and a little more attention to comfort and cleanliness would have made a big difference.
Stayed 1 night in Nov 2025

4/10 Poor

Sri Valli

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Heater wasnt working. Breakfast was not great
Stayed 1 night in Nov 2025

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Stayed 1 night in Nov 2025

6/10 Okay

Navid, Fremont

Liked: Staff & service
Very convenient, just off the highway.
Stayed 1 night in Nov 2025

2/10 Terrible

timothy

Stayed 1 night in Nov 2025

2/10 Terrible

Kortni

The front desk agent asked me to leave. I will never stay at this hotel. The service was awful. I tried to contact your company to cancel reservation and update you, but wasn’t able to get thru. Please do not charge my card.
Stayed 1 night in Nov 2025

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
fairly clean, only thing was a pill behind the bed. great stay, quiet. nice hospitality. free* breakfast
Stayed 1 night in Nov 2025