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Wasserbahn Waterpark Smock Hotel & Resort

2.5 star property

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Water park
Mini-golf
3 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Games room
Water park

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2211 U Avenue, Williamsburg, IA, 52361
  • Place, Outlets Williamsburg
    ‪6 min drive‬
  • Place, I-80 Wildlife Management Area
    ‪7 min drive‬
  • Place, Amana Colonies National Historic Landmark
    ‪9 min drive‬
  • Airport, Cedar Rapids, IA (CID-Eastern Iowa)
    ‪29 min drive‬

Room options

Deluxe Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room

  • Sleeps 10
  • 4 Queen Beds and 2 Single Beds
  • Free Wi-Fi

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Family Suite

  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds, 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
AmericInn by Wyndham Williamsburg
South Amana
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 489 reviews
The price is €84
includes taxes & fees
12 Jul - 13 Jul
AmericInn by Wyndham Williamsburg

About this property

Wasserbahn Waterpark Smock Hotel & Resort

This hotel features an attached winery, 3 indoor pools, and a golf course. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free water park access, an outdoor pool, and a restaurant are onsite.
Wasserbahn Waterpark Smock Hotel & Resort offers 144 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels.

This Williamsburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 3 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a hot tub and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Wasserbahn Waterpark Smock Hotel & Resort, you'll be close to Outlets Williamsburg. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like an off-leash area.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking, extended parking, and RV/bus/truck parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Splash around at the free water park with a waterslide or swim in the outdoor and 3 indoor pools
  • Services include a lifeguard on site, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a golf course, a gym, and mini golf
  • 12 minutes by car from Amana Colonies National Historic Landmark and 13 minutes from Fireside Winery
  • Local-area shuttle service available
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A winery is on site. Wasserbahn Waterpark Smock Hotel & Resort offers its guests a golf course, a complimentary water park, and 3 indoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Wasserbahn Waterpark Smock Hotel & Resort. Free self parking is available.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:30 AM.
Wasserbahn Waterpark Smock Hotel & Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 3 indoor pools
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Playground
  • Waterslide
  • Winery

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Ballroom
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Wasserbahn Waterpark Smock Hotel & Resort.
  • Free in-room WiFi has a 5-device limit.

Property is also known as

Ramada Williamsburg Wasserbahn Waterpark Hotel
Ramada Wasserbahn Waterpark Hotel
Ramada Wyndham Williamsburg Wasserbahn Waterpark Hotel
Ramada Wasserbahn Waterpark
Clarion Inn Amana Colonies And Wasserbahn Waterpark Hotel Amana
Ramada Williamsburg And Wasserbahn Waterpark Iowa
Ramada Wyndham Wasserbahn Waterpark Hotel
Ramada Wyndham Williamsburg Wasserbahn Waterpark
Ramada Wyndham Wasserbahn Waterpark
Clarion Inn Amana Colonies Wasserbahn Waterpark Resort
Wasserbahn Waterpark Smock &
Wasserbahn Waterpark Smock Hotel & Resort Hotel
Ramada by Wyndham Williamsburg Wasserbahn Waterpark
Wasserbahn Waterpark Smock Hotel & Resort Williamsburg
Wasserbahn Waterpark Smock Hotel & Resort Hotel Williamsburg

Wasserbahn Waterpark Smock Hotel & Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 159 out of 819 reviews
Rating 8 - Good. 250 out of 819 reviews
Rating 6 - Okay. 194 out of 819 reviews
Rating 4 - Poor. 131 out of 819 reviews
Rating 2 - Terrible. 85 out of 819 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty, loud and rude staff. Water park was dirty, cold and the lifeguards were a joke.
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
up and closed
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Diane

Liked: Staff & service, amenities
Disliked: Cleanliness
We booked for a Saturday stay. The water was freezing, fuzz and hair were floating in the hot tub. They double booked our room so we had to wait for another one. The heater in our room didn’t work right and when I went to take a shower there was hair on the wall in the shower. Needles to say we won’t be back
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

…

The hot tub was not working, again, upon our 2nd family trip/stay. We had no in-hotel access to ice or amenities, without going outdoors, and entering back into the main portion of the hotel. And there was no in-room telephone, with which to contact the main desk, or anyone at all.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Lee

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Waterpark was great for grandkids. Things were not kept well-stocked
Stayed 1 night in Nov 2021
Verified

4/10 Poor

rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
So not worth the money I paid. Dark, dingy, poor lighting in and out. I almost thought the hotel was closed
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Steve

Disliked: Property conditions & facilities, room comfort
No internet and rundown
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Cameron

Disliked: Property conditions & facilities
Price was reasonable however the property is in poor condition. They are under a remodel however it appears that has been going on for a long time with little progress. The continental breakfast food is a bar, with everything else to purchase only. At one time this place had to be awesome, just not kept up as quickly as it went downhill. Also very limited staff so if you need anything plan on just going to the front desk.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort

Will never stay at this property again.

The water park was wonderful however the condition of the hotel was horrendous. Trash everywhere, mattresses in the hallway, dead flies on the window sill, door key pad to building was not working so it was not secure. I understand covid changed type of breakfast served however there was no cream for coffee. For the conditions, $160 was way overpriced, more like a $29 property.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Mellony

Liked: Cleanliness
The breakfast was a joke….
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

kinda dissapointed

Actual Room was clean and decent. Free breakfast was a few choices of granola bars/packaged pastries/yogurt supposed to be in fridge, but out all three days/ fruit cups, but no spoons, no napkins (even when asked) Lobby restrooms were obviously not cleaned the three days we were there. Not sure how long they have been under the new management, but I was hoping things would have improved as we go the colonies every year at this time. They seemed to be short staffed.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

ashley

Disliked: Cleanliness, property conditions & facilities
Property is poorly maintained. Shower not clean. Musty dingy smell everywhere
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Carolann

It was okay. Pool and hot tub was nice. Hotel staff were decent. Breakfast was bland and i get covids going on but it could have been better. Game room amny games were busted and our room had no microwave.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Lara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for 150.00

There is no elevator and majority of the building looks in poor repair, I'm not sure if this was in the middle of a remodel? Half of the outlets in the room didn't work but apparently they are run by a light switch which would've been more helpful at check-in rather than check-out. The "waterpark" was about half the size pictured and the 2 waterslides weren't monitored by lifeguards, just a TV. Hot tub was nice but overall we've stayed in significantly nicer for less/same cost. Stayed for a girls night out but I wouldn't come back with my kids.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

carla

Disliked: Staff & service, property conditions & facilities, room comfort

Not at all as the website said

Staff wasnt friendly. No restraunt or room service. Bar only open 3 days. Breakfast was a joke. Building clearly in need if repair. It was not worth the amount i paid. Will never stay there again
Stayed 5 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The workers were friendly, however when checked in, was checked in to a room that someone was still in and moved to a room where air conditioning was not working properly, when noticed the air wasn't cooling correctly, called the front desk and was just told. Sorry, asked for a fan, was told sorry there aren't any...was outside to cool off at 3am..my children and I went for a relaxing getaway and couldn't sleep from the room being so hot!
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Jordan

Disliked: Cleanliness
Room was nothing great hotel overall was pretty dirty but the kids had fun playing in the pool.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Disappointed

I booked this as a family trip for my little kids because of the water park. Checked in right at 3:00 p.m. only to find out the water park closed 30 minutes before that and was going to be down for days. The hotel was not worth the money as the rooms were dingy and the beds were uncomfortable.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The pool area was okay but could have been cleaner. The Wi-Fi did not work and if you advertise free Wi-Fi it would be a good idea to have it. The play ground equipment was in very bad repair to the point of dangerous.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Building was falling apart. Do not recommend
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrible. No working TV, internet did not work, light out in bathroom and bathroom on general was terrible. Asked for late check out and night manager said that was ok. Cleaning staff started at 10 am to get us out. They came back 4 times before noon. Worst hotel that I have ever been in. Will never stay there again.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I was extremely excited to return to this property as I have been coming here since I was a child. The last time I stayed, prior to this trip, was 2015. I could not be more shocked by what I found. To begin with, there is no on site restaurant as stated on the website. There used to be a fantastic restaurant serving all three meals. Now there is a bar, gambling machines, and a pool table. When I asked the bar tender (the most helpful and kind staff member we encountered by FAR during our stay) she shared with us the restaurant was closed. The website only mentions "there will be a limited number of first floor rooms available to reserve due to property renovations". Next, I attempted numerous times to connect to the WiFi. The front desk attendant working at the time, approximately 3:00-4:00 on Wednesday,7/7/2021, could not have been less helpful. I was told that the general manager, Stephanie Stevenson, was in a corporate meeting and "under no circumstances could she be disturbed per Ramada Corporate policy". When I emailed Ms. Stevenson, she replied promptly, however she stated that "I know sometimes different devices will not connect to it (i.e. WiFi). We have no idea why this is but we have been working hard to find out. However we do offer a computer up front". Finally, guests were being allowed to have children swimming in the pool in their underwear until I brought it to the lifeguards attention. These were incredibly disappointing accommodations to say the least.
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Julie

Disliked: Property conditions & facilities, room comfort

Skip!

There was an all out fight outside our window at 3 AM. The phone to call down to the lobby did not work. The wifi did not work. Very dated decor. Would not recommend staying here
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Amy

Liked: Staff & service, room comfort

Just okay

I realize renovations are being done, but I think that the room prices should god down until they are completed. I feel like my room I stayed in was one of the renovated ones, but feel like it wasn’t done well. A liner on the tub was placed over the old one. While in the shower it felt and sounded like I was on a waterbed. No fan in the bathroom. A new fridge is needed. The potential is there with this resort, but not in its current state.
Stayed 1 night in Jun 2021