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Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Exterior
Point of interest
Free daily buffet breakfast
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
839 Medical Center Drive, Wilmington, NC, 28401
  • Place, Western Corridor Southside Park
    ‪16 min walk‬
  • Place, Legion Stadium
    ‪18 min walk‬
  • Place, Novant Health New Hanover Regional Medical Center
    ‪3 min drive‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(56 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

7.2 out of 10
Good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers 109 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Wilmington West - Medical Park by IHG. During your stay, you'll be within walking distance of Western Corridor Southside Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • 7 minutes by car from Cape Fear Community College and 7 minutes from Battleship North Carolina
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Wilmington West - Medical Park by IHG also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Wilmington hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park by IHG
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1011 reviews
Rating 8 - Good. 185 out of 1011 reviews
Rating 6 - Okay. 81 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 65 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk were very pleasant!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cory D.

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was wonderful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, relaxed atmosphere. Nice breakfast. Courteous, friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

winnie

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for me I was safe there. Food for breakfast delicious.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Room was clean. Front desk staff was very friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michelle A

Liked: Cleanliness, staff & service, amenities
Room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Room was immaculate!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness
Little limited on milk at breakfast
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff experts, safe for families or people traveling alone. Pool is old and bottom discolored but water was clear. Free laundry but bring detergent. Closet to medical facilities and hospice care center.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Always helpful and willing to accommodate even with the winter storm that blew through!! My son and I stayed and we had a big breakfast every morning enjoying the variety! Everyone was so nice and always had a smile on their face. Would definitely stay again!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
First room we was giving was not perfect but they worked with us and got us another room with no hassle. We loved they stay it was comfortable, the employees are vary friendly, food was amazing so overall amazing place to stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, staff was friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were friendly and accommodating.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Endie

Liked: Staff & service, amenities
Mold in the bathroom ceiling
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We enjoyed our stay and we would stay here again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Steve

Clean room and good breakfast
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Nadia

Liked: Staff & service
Disliked: Property conditions & facilities
The pillowcase was disgustingly dirty and didn’t see until the sunlight the next day
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hailee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice! Our room was so clean
Stayed 2 nights in Nov 2025