Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Exterior
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
839 Medical Center Drive, Wilmington, NC, 28401
  • Battleship North Carolina
    ‪7 min drive‬
  • Wilmington Convention Center
    ‪8 min drive‬
  • University of North Carolina at Wilmington
    ‪8 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Hotel with free breakfast, in the vicinity of Cape Fear Community College
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers 109 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Wilmington West - Medical Park by IHG. During your stay, you'll be within walking distance of Legion Stadium. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • 7 minutes by car from Cape Fear Community College and 7 minutes from Battleship North Carolina
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Wilmington West - Medical Park by IHG also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Wilmington hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park by IHG
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1004 reviews
Rating 8 - Good. 189 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tim

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

annette t

Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Zuwana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hubert Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well maintained. The staff was friendly. The hotel is conveniently located near the hospital making it easy for us to visit a family member there.
Stayed 1 night in Jan 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanna, Rock Hill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn Express at 839 Medical Center Drive Wilmington, NC was impeccable! Staff was friendly and always helpful. My room was clean and my request for an extra flat sheet was made. I highly recommend this for all future stays.
Stayed 2 nights in Jan 2025

10/10 Excellent

Loletha

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helped the staff. Playrooms and affordable.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here January 10th and 11th 2025 to visit family in Wilmington and Carolina Beach. The staff were great and the rooms were very clean. The property has an outdoor firepit that I utilized both nights and a hot breakfast bar for the morning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was on a dead end which made it very quiet. We had a very comfortable stay the 3 nights we were there. Great breakfast options and plenty of seating in dining area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ann

Stayed 2 nights in Dec 2024

10/10 Excellent

Ted, Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good room
Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect close to hospital New Hanover Regional Hospital. Breakfast was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful :)
Stayed 1 night in Dec 2024

2/10 Terrible

Jerry

Travelled with family

Gross

The lady at the counter was nice other than that I wouldn’t recommend nor will I myself stay there again. It was disgusting if I hadn’t been tired from the 16 hour job I probably would have made a big deal about it.
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Outstanding
Stayed 2 nights in Dec 2024

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Nice breakfast options. Lobby very welcoming.
Stayed 2 nights in Dec 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service

Overall the stay was excellent, pretty much everyone I dealt with was so polite and went out of the way to make sure everything was good. The only issues I had where the TV were kind of weird. There probably should have been a fan in the bathroom, and the door jammed on me at 2:00 a.m. when I was trying to get back into my room
Stayed 2 nights in Dec 2024

10/10 Excellent

Britney

Stayed 1 night in Dec 2024

10/10 Excellent

Breana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value & breakfast : )
Stayed 2 nights in Dec 2024