TRU By Hilton Winchester

2.5 star property

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Photo gallery for TRU By Hilton Winchester

Snack bar
Lobby
Room, 2 Queen Beds
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
118 Mercedes Court, Winchester, VA, 22603
  • Place, Rutherford Crossing
    ‪12 min walk‬
  • Place, Shenandoah University
    ‪4 min drive‬
  • Place, Winchester Medical Center
    ‪4 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪17 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

TRU By Hilton Winchester

Hotel in Winchester with free breakfast and a health club
An indoor pool, a health club, and a 24-hour business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
TRU By Hilton Winchester offers 90 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Winchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at TRU By Hilton Winchester. During your stay, you'll be within walking distance of Rutherford Crossing. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a gym
  • 15 minutes by foot from Rutherford Crossing and a 3-minute drive from Northside Station Shopping Center
  • Cats and dogs welcome for a fee
TRU By Hilton Winchester offers its guests an indoor pool and a health club. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly TRU By Hilton Winchester also features complimentary supervised childcare, a front-desk safe, and an elevator. Self parking is free.
Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Free supervised activities for children
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a USD 15.00 deposit
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Winchester Hotel
TRU By Hilton Winchester Winchester
TRU By Hilton Winchester Hotel Winchester

TRU By Hilton Winchester Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 505 out of 772 reviews
Rating 8 - Good. 164 out of 772 reviews
Rating 6 - Okay. 56 out of 772 reviews
Rating 4 - Poor. 35 out of 772 reviews
Rating 2 - Terrible. 12 out of 772 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Dale

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jane

Stayed 1 night in Sep 2025

10/10 Excellent

pasan

Stayed 1 night in Sep 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I got smoke free room but unfortunately I could not breathe because of cigarette smoking
Stayed 1 night in Sep 2025

10/10 Excellent

Zuzka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean decent size room, easy parking, not too far from highway, lots of traffic around but the room was very quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

8/10 Good

Amy-Beth

Stayed 2 nights in Aug 2025

8/10 Good

Janet

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities, room comfort

Annual Trip

Nice area about 3 miles from this location in Winchester.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephens

Liked: Amenities
It was a new clean property! Very comfortable beds and a large bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WV revival

Great stay nice staff very helpful . Clean room and bathroom
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carol, Tucker

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is friendly. Great breakfast. Fast check in. Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya M

Stayed 1 night in Jul 2025

10/10 Excellent

anabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Stayed 2 nights in Jul 2025

10/10 Excellent

Carol, Tucker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have never had a bad experience and Tru has become our #1 favorite. Always clean, comfortable and welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Koji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Although the regular check-in time was 3 PM, the gentleman at the front desk was so nice and kindly allowed us to check in at noon which was very helpful. The indoor pool was a big plus especially since it rained on Saturday. The location is very convenient and there’s a nice Japanese restaurant nearby which made dining easy. I highly recommend this hotel for anyone visiting the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Morgan, Easley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting my daughter

My birthday
Drove to Staunton and my favorite German restaurant
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelli

Stayed 1 night in Jul 2025

6/10 Okay

Kwanasia

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy. You can hear others go in and out their rooms. Door would slam shut. Only 8 people can go in the pool. The breakfast options should improve as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and easy access

Very friendly staff, easy check-in and check-out, breakfast offered, many exterior doors so it's easy to get in and out no matter which side of the building you park on, plenty of parking, close to gas, shopping, and restaurants, dog friendly
Stayed 2 nights in Jul 2025