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Hotel Pension Casa Africana

3.5 star property

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Photo gallery for Hotel Pension Casa Africana

A swimming pool with a thatched roof overhead, a patio area with potted plants, and a view of a modern building with sliding glass doors.
A hotel room with a bed, a bedside table, a lamp, a chair, and a mirror.
An outdoor seating area with a glass-top table and white wicker chairs, surrounded by large trees and a brick wall.
A dining area with a glass table and wicker chairs, a kitchen area with a coffee machine, and wall art depicting zebras and a sunset.
A living room with a large sofa, a coffee table, and a view of a swimming pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
21 Heinitzburg Street, Luxury Hill, Windhoek, 9000
  • Place, Heinitzburg Castle
    ‪1 min walk‬
  • Place, Sanderburg Castle
    ‪2 min walk‬
  • Place, NamibRand Nature Reserve
    ‪15 min walk‬
  • Airport, Windhoek (WDH-Hosea Kutako)
    ‪33 min drive‬

Room options

View all photos for Double Room (Queen Room 2)

A hotel room with two beds, a desk, a mirror, and a small refrigerator.

Double Room (Queen Room 2)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room (Twin Room 6)

A hotel room with two beds, a desk, a mirror, and a small refrigerator.

Twin Room (Twin Room 6)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room (Family Room 10)

A hotel room with two beds, each with a black and white duvet, and a decorative wall design.

Standard Triple Room (Family Room 10)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Queen Room 2)

A hotel room with a bed, a desk with a chair, a television, a small refrigerator, a kettle, and a picture on the wall.

Double Room (Queen Room 2)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room (Twin Room 6)

A hotel room with two beds, a small table with mugs and snacks, a chair, and framed pictures on the walls.

Twin Room (Twin Room 6)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Pension Casa Africana

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and express check-out are onsite.
Hotel Pension Casa Africana offers 11 air-conditioned accommodations with coffee/tea makers. Accommodations offer separate dining areas and include desks. Beds feature premium bedding. 32-inch plasma televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This Windhoek hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Pension Casa Africana. During your stay, you're just a quick walk from Heinitzburg Castle. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Heinitzburg Castle and Schwerinsburg Castle
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, barbecue grills, and a garden are also featured at the business-friendly Hotel Pension Casa Africana. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3.5-star Windhoek hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Hotel Pension Casa Africana has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar near toilet (56 centimetre high)
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Pension Casa Africana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NAD 350 per person (one-way)
  • Airport shuttle fee per child: NAD 350 (one-way), (from 12 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pension Casa Africana Windhoek
Pension Casa Africana Windhoek
Pension Casa Africana
Pension Casa Africana Windhoek
Hotel Pension Casa Africana Hotel
Hotel Pension Casa Africana Windhoek
Hotel Pension Casa Africana Hotel Windhoek

Hotel Pension Casa Africana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Owner is very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities
Its a cozy place, excellent host and beautiful property, It’s a little walk of Marua mall like 18 minutes.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities
The hotel is nice, the staff was wonderful, the room clean and the breakfast good.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff especially Lotenzo the front desk person. He was very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with nice pool and friendly staff
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and all of the facilities (shower, lights, air con, kettle) worked and there were sufficient power points to meet requirements for charging. The breakfast was adequate and similar to other hotels in Namibia; I would have preferred stronger coffee. The staff were the stars of the stay. Without exception they were friendly, efficient and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful staff
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect transit location. The owner is super welcoming and accomodating.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable option in Windhoek. The rooms are a bit dated, but has everything you need. There isn't much right around the hotel to walk to, but that wasn't an issue for us. The receptionist/manager(?) lady was very nice. Would stay here again.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were lovely and very accommodating. They were even able to arrange a shuttle to the airport the morning of my flight, which I appreciated. However, the shuttle service is not a commercial service, and my experience was uncomfortable. The initial driver picked me up, then stopped at a gas station to switch me into another car with a different driver without any clear explanation. While I did make it to the airport safely, as a solo female traveler this situation felt very unsettling.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Reynaldo

Disliked: Amenities, property conditions & facilities
Hotel booked me for a Game drive with Sunset view For 5 hrs tour, the tour becomes 2 hours feeding the animals with no sunset view. I asked for partial refund but no answer until I check out. breakfast 3/10
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean, secure parking. Modest rooms, got the job done. Super friendly staff!
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and flexible staff, a wonderful stay

Wonderful and flexible staff who saved our vacation when an unexpected medical issue arose. I am very appreciative of their kindness and care. The hotel is lovely, good sized rooms with all the amenities you need. Comfy beds and nice bedding. Great location with secure parking. Will come again
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend!

We stayed at Hotel Pension Casa Africana for three nights. We were really happy with our room - it was the perfect size for us, clean, and comfortable. The staff was ready to help with whatever we needed. The breakfast was simple but good. Casa Africana is located in a safe but central neighbourhood - walkable distance to Maerua Mall and delicious restaurants.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was perfect! It was excellent value for the money. The pool, room, and property were clean. The room was pleasant and comfortable. The property is conveniently located to attractions, shopping, and restaurants. The Manager was what made the stay incredible. She was friendly, helpful, kind, and accommodating. I would return just because of the excellent service that she provided!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Farid

Liked: Cleanliness, staff & service, amenities
Lorenzo the receptionist was very helpful and tried his best to make the guest feels comfortable and he will work so hard to find out the answers to guests questions. The manager or owner is very professional and protective of her guests. She tries her best to make the guest feels safe. The breakfast was just ok but the staff were very good . The rooms lacked a bit of privacy as people can see through my window if I am having shower. It’s not cheap for the conditions and services they provide .
Stayed 4 nights in May 2025
Verified review

8/10 Good

Lord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed a week. Staff were extremely likeable and happy in their work. Good breakfast. Seriously hot showers. Wifi not always a good signal strength. No usb charging sockets, so bring your own charger, there’s sockets for the Européen two pin plugs. No fridge or frills. Small pool. On a hill so those who have limited ability would find it difficult. Reasonable price for what you get. Would I go there again, yes, due to the welcoming staff
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein richtig gutes schönes Hotel mit Flair und einer Seele. Ich liebe solche Häuser. Gut eingerichtet, gutes Bett, großes Bad. Gutes Frühstück......
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

VICTOR DANIEL MAIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
café da manhâ simples mas atencioso
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities
Calme et. Confortable staff très gentil et prévenant Emplacement idéal très proche du centre ville
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top vor oder nach einer Reise. Sehr freundlich. Gutes Frühstück und Pool.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Hartmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles gut
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist hervorragend den Start und das Ende einer Rundreise durch Namibia.
Stayed 1 night in Dec 2024