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Charles House - Windsor Castle 5min Walk

Property class: 3

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Photo gallery for Charles House - Windsor Castle 5min Walk

City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom
Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area | Living area
Point of interest
Interior
Superior Double Room, Non Smoking, Private Bathroom | City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
89 Arthur Rd, Windsor, England, SL4 1RU
  • Place, King Edward Court Shopping
    ‪3 min walk‬
  • Place, Thames River
    ‪5 min walk‬
  • Place, Windsor Castle
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area

Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area

Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double or Twin Room, Non Smoking, Private Bathroom

Comfort Double or Twin Room, Non Smoking, Private Bathroom

Comfort Double or Twin Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Private Bathroom

Superior Double Room, Non Smoking, Private Bathroom

Superior Double Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Harte and Garter
Windsor City Centre
  • Free Wi-Fi
  • Breakfast available
3.8 out of 5, Good, 417 reviews
The price is €73
includes taxes & fees
7 May - 8 May
Harte and Garter

About this property

Charles House - Windsor Castle 5min Walk

This smoke-free guesthouse features express check-out, tour/ticket assistance, and free WiFi in public areas. Housekeeping is available on request.
Charles House - Windsor Castle 5min Walk offers 4 accommodations with minibars and hair dryers. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with digital channels. This Windsor guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.
During your stay at Charles House - Windsor Castle 5min Walk, you're just a quick walk from Thames River. Features include free WiFi in public areas and airport pick-up service (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • RV/bus/truck parking available for a fee
  • Services include tour or ticket assistance
  • Within a 15-minute walk of Thames River and Windsor Castle
  • Airport pick-up shuttle service available for a fee
Charles House - Windsor Castle 5min Walk offers its guests tour/ticket assistance and express check-out. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 3-star Windsor guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • RV/bus/lorry parking (surcharge) on site

Family friendly

  • Dining table
  • Mini-fridge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 18
Late check-in fee: GBP 18 for check-in between 10:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 18
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 95 per vehicle (maximum occupancy 3)
  • Nearby parking fee: GBP 15 per day (164 ft away)
  • Early check-in fee: GBP 18 (subject to availability)
  • Late check-in fee: GBP 18 for check-in between 10:00 AM and 1:00 PM
  • Late check-out fee: GBP 18 (subject to availability)
  • Housekeeping fee: GBP 35 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charles House - Windsor Castle 5min Walk offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Charles House - Windsor Castle 5min Walk Windsor
Charles House - Windsor Castle 5min Walk Guesthouse
Charles House - Windsor Castle 5min Walk Guesthouse Windsor

Charles House - Windsor Castle 5min Walk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 4 out of 37 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Really nice room, fresh and clean, great location with parking nearby, easy process to gain access. bed eas comfoftable, bedding was nice and fresh and bathroom amd towels were really good.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel; it is some really nice rooms for rent. You get a code for the doors and never see any people. Once going in, you just see a few rooms downstairs and 3 rooms upstairs. If you cannot carry your bags up a flight of stairs make sure you request a room downstairs. The rooms were very clean and very large. It was very quiet and I got lots of rest. Across the street was a grocery store to get anything you need. The Castle was a short walk (5 minutes) and plenty of places to eat by the Castle. From the Heathrow Airport you can take an Uber for $40 pound or take the Flightline 703 bus for $4 pound. The Flightline 703 picks up outside Terminal 5 and will drop you right at the Charles House. There is 23 stops but they go very quickly and have space for your luggage.
Stayed 2 nights in Oct 2025

2/10 Terrible

SUSAN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at Charles House in Windsor in September. The positives were that it was close to the train station and Windsor Castle. The negatives: on arrival, after a long day of walking on the Thames Path we were upset to discover that the room hadn't been cleaned. The bed was unmade, dirty towels littered the floor, the garbage was full, there were dirty dishes on the table, and lots of hairs in the shower. No one answered my telephone call but they did text back and I explained the problem. It took about ninety minutes to learn that no one was available to clean and then we were given the wrong code for the cleaner's room. Finally we got access to the cleaner's room and we cleaned the room ourselves, carrying all the clean items we needed upstairs and all the dirty items back downstairs. We were offered a refund on our first night's stay but after texting back and forth for almost a month, we have not received this refund. We had hiked a long stretch of the Thames Path and ended our journey in Windsor. The experience at Charles House ruined the end of our trip. Expedia For TD did reimburse me for a portion of our first night's stay which was very decent of them but Charles House behaved quite dishonourably. I will not stay at a place with no one on site in the future.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

8/10 Good

Kieren

Liked: Cleanliness, staff & service, room comfort

Will stay again

Perfect location. Easy check in. Very spacious room. Bed was comfortable. Quite. Clean however pillows towels and carpet could do with renewing. Was as expected for price.
Stayed 1 night in Jun 2025

4/10 Poor

Cara

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bring an air conditioner

The room was hotter than hades. We couldnt sleep for crap. There was no air circulation whatsoever. No fan provided at bare minimum. We endured a miserable night.
Stayed 1 night in Jun 2025

4/10 Poor

Cindy

Liked: Cleanliness
Disliked: Property conditions & facilities
Property was great but there was a fridge in the room that kept coming on and whirring all night so really hard to get to sleep and one of the windows didn't have curtains so again not great to sleep. I did raise these issues through Expedia but have heard nothing!
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations, beautiful house and room (Harry) clean, bright, and spacious with very pretty furniture. The bed was super comfortable, slept wonderfully. The street is busy, with cars and people using it all night, nothing loud, just enough background noise to put you to sleep. The other guests were very quiet, only heard a family coming in at 9 and another one leaving at 7:30. Super location, 10 minutes walk from the castle and with a parking lot 50 yards away. Another plus is the Co-op corner store right across the street. I loved it and will definitely use it if I come to Windsor again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lyse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is a bit smaller than appears in the pictures. Also, only tea in the room ie. No coffee
Stayed 1 night in May 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to book, to access and a worry free stay
Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access by personal door code. Great location for walking to the riverside and the castle
Stayed 2 nights in May 2025

10/10 Excellent

David

Good location, clean and as described
Stayed 1 night in Apr 2025

2/10 Terrible

Roberta

Disliked: Cleanliness, staff & service, property conditions & facilities
We reserved 2 rooms, one was dirty (hadn't been cleaned after the last guest), no one was available to take care of it. We waited about 3 hours to be told we could have access to another room that was half the size. We did not get a credit for the change in rooms. All rooms are very dated and run down. Location was fine, very quiet but a bit of a walk to town (far more than 5 minutes).
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

8/10 Good

Samzie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a visit to Windsor

Great location for easy walk to train station , buses & center of Windsor . Good communication and comfortable room with tea coffee & a fridge in room .
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good experience, the hotel was in the perfect location. Room was clean and bright
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The people who run Charles House are so helpful and kind. The check-in process could not be easier and the whole experience is very positive and great value.
Stayed 1 night in Mar 2025

2/10 Terrible

Balwinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charles House

Very comfortable and good value for expensive Windsor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short break location

Our 2 night stay in William was just what we needed...an extremely comfy bed, constant hot water and a great location. ..river, castle and shops all within easy walking distance. The door code check-in was very convenient and gave flexibility and accessibility at all times.
Stayed 2 nights in Nov 2024