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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Ballroom
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • Caesars Casino
    ‪5 min drive‬
  • University of Windsor
    ‪6 min drive‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you're just a quick walk from Jackson Park. Free self parking, a 24-hour gym, and breakfast (surcharge) are available.
  • Free self parking and RV/bus/truck parking
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
As a guest of SureStay Plus by Best Western Windsor, you'll find a 24-hour fitness center, a vending machine, and multilingual staff. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. WiFi and wired Internet are available in public spaces for a fee. The business-friendly SureStay Plus by Best Western Windsor also features coffee/tea in a common area, express check-out, and a television in a common area. Self parking is free. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1147 reviews
Rating 8 - Good. 364 out of 1147 reviews
Rating 6 - Okay. 210 out of 1147 reviews
Rating 4 - Poor. 102 out of 1147 reviews
Rating 2 - Terrible. 94 out of 1147 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had been recently updated and was clean. The girl on the front desk was very friendly and helpful.
Stayed 1 night in Jan 2025

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a leak in the ceiling that looked like it had been there for quite some time. Guests in the room next to mine were screaming and yelling till 5am, called front desk 3 times and they didn't do anything about it. Would not recommend staying here with kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Ramneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 4 nights in Jan 2025

4/10 Poor

Nadene

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Overall, many tolerable issues that will make me avoid this property if other reasonable options are available. For example: strict limits on towels, stray hairs around bathroom and floors, people begging for money etc. day/night outside the doors, noisy bathroom fans that work periodically, large gaps under doors,

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, parking is an issue.
Stayed 1 night in Jan 2025

8/10 Good

SHEKAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, room gets warm very fast
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful throughout the entire stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexsandra

Stayed 1 night in Jan 2025

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good, I’m pretty picky when it comes down to hotels, everyone should be. It was fairly quiet, Tim Horton a few meters away for convenience in the morning. The only thing I didn’t like was a little smoke smell coming from the bathroom vent, other than that it was good. I would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexsandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactamente todo muy limpio
Stayed 2 nights in Jan 2025

8/10 Good

Alexsandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente habitación súper limpia
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated, plenty of free parking and good breakfast options
Stayed 3 nights in Jan 2025

8/10 Good

John-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best places to stay.

As soon as I arrived the front desk staff was very polite, helpful, and got me on my way. When I got to my room it was very clean and well made.
Stayed 1 night in Jan 2025

10/10 Excellent

roxanne

Stayed 1 night in Dec 2024

6/10 Okay

Jen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We didn’t get a good sleep due to banging and the loud sounds of doors closing all through the night.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good Value

Hotel was clean. Staff were friendly. Few small items that needed repair like scuffs on the walls, holes in the walls not repaired just right etc. Overall, a good stay.
Stayed 1 night in Jan 2025

6/10 Okay

Kathy

Liked: Cleanliness, property conditions & facilities
When my daughter wanted to stay another night you told her that she had to pay cash or had to leave. I paid with my credit card for her so you could have used it again. If you thought that she was lying or using a stolen card than you could have verified that it was her moms card by contacting Expedia for my contact info.
Stayed 1 night in Jan 2025

8/10 Good

MALEK EL

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

MALEK EL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Dec 2024

8/10 Good

Basanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had comfortable sleep and good breakfast. 10mins drive to river front, water park,museum . Walkable to restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Nakeshia

Travelled with family
Y
Stayed 2 nights in Dec 2024

8/10 Good

Carol Anne, Proton Station

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check, friendly staff and good breakfast. Rooms very ckean, bed comfortable.
Stayed 1 night in Dec 2024