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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Property amenity
Ballroom
Lobby
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Devonshire Mall
    ‪3 min drive‬
  • Place, Detroit Windsor Tunnel
    ‪8 min drive‬
  • Place, Caesars Casino
    ‪9 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Plus by Best Western Windsor

Hotel with free breakfast, near Devonshire Mall
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Free full breakfast and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you'll be within walking distance of Devonshire Mall. Features include free breakfast and free self parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Windsor. Free self parking is available. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Reviews

SureStay Plus by Best Western Windsor Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 1150 reviews
Rating 8 - Good. 353 out of 1150 reviews
Rating 6 - Okay. 204 out of 1150 reviews
Rating 4 - Poor. 93 out of 1150 reviews
Rating 2 - Terrible. 85 out of 1150 reviews

Reviews

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
cockroaches at back entry
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer, Elmira

Disliked: Property conditions & facilities
Room was decent, bed comfortable…nothing fancy by any means. Did the job for one night…don’t think I would want to stay any longer than the one night. A lot of teens hanging out in the parking lot late at night, loud and throwing rocks at cars. Had to move my truck.
Stayed 1 night in Aug 2025

4/10 Poor

Koray Zafer

We can’t find water for drink
Stayed 1 night in Jul 2025

10/10 Excellent

Bhubanjyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service. Decent breakfast available.
Stayed 3 nights in Jul 2025

10/10 Excellent

amanda

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Horst

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room recently renovated Front desk staff was very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to a lovely restaurant, breakfast included great coffee .
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean after remodel. Very friendly and helpful staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Erfan

Our team is working on a project at University of Windsor and at their stay on Check-In: Jul 16, 2025/Check-Out: Jul 17, Room 143, beds had bed bug!! very disappointing and disgusting. We need a refund for this stay and we want to officially ask Surestay by BW tolook into it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

j

Liked: Cleanliness, property conditions & facilities
Everything was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very happy and helpful. Room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vest service. Love the place. Definitely i will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Konrad Alexi

Was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
There should be non slip stickers or something similar in the bath tubs There should be hand rails in the tub/shower There are no safety features in the tub/shower, someone is going to fall and you will have a lawsuit on your hands. Seniors love to travel and they should find safety features in the bathrooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Meghana

There was a wet towel ij our room at the time of check in other wise everything was good.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is situated in a convenient location while maintaining its quiet atmosphere. Close to shopping and restaurants and easy to come and go from. Staff are exceptionally polite and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

TOWHIDUR

Ok, but needs to improve services
Stayed 2 nights in Jun 2025

8/10 Good

Adeline

Stayed 1 night in Jul 2025

6/10 Okay

Shelley

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

8/10 Good

DEANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job on reno! LOVE the laminate floors!

Stayed 1 night in Jul 2025

8/10 Good

Arshdeep singh

Stayed 1 night in Jul 2025

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Property is clean, just renovated. Excellent staff and service. The bed was not the most comfortable but was adequate
Stayed 3 nights in Jul 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025