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Spark by Hilton Winston-Salem University

3.0 star property

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Photo gallery for Spark by Hilton Winston-Salem University

Pool
Iron/ironing board, free WiFi, bed sheets
Exterior
Free daily buffet breakfast
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Mercantile Dr, Winston-Salem, NC, 27105
  • Place, Grand 18-Winston-Salem
    ‪6 min walk‬
  • Place, Sara Lee Soccer Complex
    ‪6 min walk‬
  • Place, SciWorks
    ‪11 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Living area

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Spark by Hilton Winston-Salem University

A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and ATM/banking services.
Spark by Hilton Winston-Salem University offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the overall property condition at Spark by Hilton Winston-Salem University. During your stay, you're just a quick walk from Sara Lee Soccer Complex. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include locker space, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Sara Lee Soccer Complex and Grand 18-Winston-Salem
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at Spark by Hilton Winston-Salem University. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Winston-Salem hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and June 30.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Winston-Salem
Comfort Inn Winston-Salem
Baymont Inn Winston Salem Motel
Baymont Inn Winston Salem
Baymont Wyndham Winston Salem Motel
Baymont Wyndham Winston Salem
Baymont Inn Suites Winston Salem
Winston Salem Inn Suites
Baymont by Wyndham Winston Salem
Spark by Hilton Winston Salem University
Spark by Hilton Winston-Salem University Hotel
Baymont by Wyndham Winston Salem University Area
Spark by Hilton Winston-Salem University Winston-Salem
Spark by Hilton Winston-Salem University Hotel Winston-Salem

Spark by Hilton Winston-Salem University Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 130 out of 239 reviews
Rating 8 - Good. 52 out of 239 reviews
Rating 6 - Okay. 26 out of 239 reviews
Rating 4 - Poor. 13 out of 239 reviews
Rating 2 - Terrible. 18 out of 239 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Christopher

Liked: Cleanliness, amenities
Disliked: Staff & service
First we got there and checked in and got put in a room and the tv would not work. Maintenance came and plugged in the tv but didn’t wait to see if it worked. It had a message that it could not connect to network so it still did not work. We left to get something to eat and let the lady at the front desk know we would be back and she said she would let maintenance know. We got back and went to our room and the locked blinked green but would not open. We went back to the front desk and no one was still there. We called the front desk several times, called out for someone, knocked on the counter, knocked on doors with housekeeping and employees only on the doors.We waited at least 30 minutes before she showed up. She said the phone did not ring when it clearly did since we called and were standing at the counter. Don’t know what she was doing that she was gone that long. She re-programmed the key and it still did not work. She had to come to the door and use it and push into the door and then it opened. I would not recommend based on that. The bed was comfortable and that was the highlight. Breakfast was mediocre.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, and the staff was very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities
An excelent place to stay. We loved the hotel, new hotel, super clean and organized , I think the breakfast could be a bit more varied; I missed having cheeses, proteins, and a greater variety of fruits.
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

ROBERT, BUCKHANNON

Stayed 1 night in Dec 2025

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service
We had to switch rooms because of issues with the AC and shower faucet but were accomodated appropriately and quickly with a simple room change.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Marina

Travelled with group
Liked: Cleanliness, amenities
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Room is reasonably priced and quite area. Resturants are also less than 1 mild away. Newly renovated and nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the room was clean. There was plenty of parking. The gym had everything I needed as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was outgoing and extremely helpful. The room was spotless! We have a service dog and felt very at home and comfortable with him being in our room and in the hotel (except for the eating area, we understood). We did make a suggestion that the hotel put a trash bin out the back entrance or inside the back door for dog waste as our room was closer to that exit door.
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh, not many choices beyond Carbs though. Parking was ample and staff was very helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water one day and Luke warm the next with minimal water pressure. Not a nice place for $300 per night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking appeared safe. Breakfast was limited; staff were pleasant. Most important a clean and secure room
Stayed 1 night in Oct 2025

8/10 Good

Suzanne

Liked: Amenities
I am very disappointed in Expedia. I arrived at the hotel to find that my reservation had been completely canceled because the card Expedia had on file for the reservation had been compromised. No one contacted me about this and the hotel was completely sold out because of lots of events in the area. The hotel staff worked diligently to help me find a place to stay on Friday night and was able to accommodate me for Saturday night. This was a very stressful situation that the hotel staff handled. I should have been contacted by Expedia to know of this issue and the hotel should have had my contact information to handle this situation. Expedia needs to improve its communication. Please make efforts to improve this.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Casey

Stayed 1 night in Oct 2025

6/10 Okay

Craig

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
The hotel felt like it was built recently (past decade), but feels like a motel 6 once you get in. Poor indoor lighting and poor landscaping give a bad vibe right off. The room accommodations were adequate and the price was competitive. The staff was friendly enough; the night shift desk worker was a little odd but nice enough. The internet was very slow, but that could be the standard for the free package. Breakfast was lacking in many ways. While I give this hotel a 3-star rating, I’m told by friends that attended the same event as I did and stayed in other nearby hotels that their hotels disappointed about the same.
Stayed 2 nights in Oct 2025

10/10 Excellent

Branden

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very clean and reception employees very pleasent and helpful. Breakfast was ok too. If they had eggs other than the hard boiled that they did have, with sausage...I'd give them a 10/10.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 2 nights in Sep 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2025