See all properties

Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property

Choose dates to view prices

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Exterior
Seasonal outdoor pool
Daily cooked-to-order breakfast for a fee
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪12 min walk‬
  • Place, Hanes Mall
    ‪12 min walk‬
  • Place, Wake Forest University
    ‪11 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Pillow-top beds, desk, laptop workspace, blackout curtains
Comfort Suites Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,005 reviews
The price is €87
includes taxes & fees
5 Jul - 6 Jul
Comfort Suites Hanes Mall

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and water skiing
  • 6 minutes by car from Wake Forest University Baptist Medical Center and 7 minutes from Truist Stadium
Courtyard by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1603 square feet (149 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Winston-Salem Hanes Mall. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 9:30 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 384 out of 739 reviews
Rating 8 - Good. 201 out of 739 reviews
Rating 6 - Okay. 83 out of 739 reviews
Rating 4 - Poor. 47 out of 739 reviews
Rating 2 - Terrible. 24 out of 739 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcosso

Liked: Cleanliness, staff & service, amenities
Nice Room, Friendly staff and Great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities
The staff and room was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The young man that checked me in was very nice and answered all my questions. The room was very nice and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, nice staff Would definitely stay here again
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Laquita

Liked: Cleanliness, amenities
Great Stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, spacious and a good price.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very kind front desk and all the staff are very professional.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Camellia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, and comfortable bed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness
The beds were really comfortable and I loved the shower.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

DANIEL

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I almost went lower than 3 but the staff was nice and it was clean. But the highway is pretty loud and the bathroom was a terrible layout, tiny bathtub, and the water pressure and temperature was AWFUL
Stayed 5 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard Marriott’s are typically consistent to properties and staff service and this location was no exception. Very hard to beat for nice overnight accommodations.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful place to stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Convenient to dining and shopping.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very convenient! Wonderful amenities!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Allatesha

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff were welcoming
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Robert

Was ok. No free coffee except in the room. Have to use little one cup machine.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quite and staff was frendly
Stayed 1 night in May 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
heck in was fast and easy and the front desk person was friendly and very informative. Very good experience!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near mall & restaurants.
Stayed 1 night in Apr 2024
Verified

8/10 Good

yokeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious. Comfortable bed. Hotel staff were friendly and helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an amazing place and I would enjoy staying there again!
Stayed 2 nights in Feb 2023