Home2 Suites by Hilton Winston-Salem Hanes Mall

3.0 star property

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Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Fridge, microwave, dishwasher, toaster

Studio, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Fridge, microwave, dishwasher, toaster

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 Queen Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

42-inch flat-screen TV with premium TV channels, TV, Netflix

Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Home2 Suites by Hilton Winston-Salem Hanes Mall

Hotel with free breakfast, near Hanes Mall
This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with safes and complimentary toiletries. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run movies and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include hydromassage showerheads.

This Winston-Salem hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Hanes Mall and 11 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Home2 Suites by Hilton Winston-Salem Hanes Mall also features barbecue grills, a garden, and a picnic area. Self parking is free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10:00 PM.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Winston-Salem Hanes Mall Aparthotel
Home2 Suites Hilton Hanes Mall Aparthotel
Home2 Suites Hilton Winston-Salem Hanes Mall
Home2 Suites Hilton Hanes Mall
2 Suites Hilton Hanes Mall
Home2 Suites by Hilton Winston Salem Hanes Mall
Home2 Suites by Hilton Winston-Salem Hanes Mall Hotel
Home2 Suites by Hilton Winston-Salem Hanes Mall Winston-Salem

Home2 Suites by Hilton Winston-Salem Hanes Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 354 out of 468 reviews
Rating 8 - Good. 63 out of 468 reviews
Rating 6 - Okay. 28 out of 468 reviews
Rating 4 - Poor. 11 out of 468 reviews
Rating 2 - Terrible. 12 out of 468 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great condition, spacious rooms. Breakfast weak.
Stayed 1 night in Jul 2025

10/10 Excellent

Yondy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient to get out to eat and shop
Stayed 1 night in Jul 2025

10/10 Excellent

Jocabed

Stayed 9 nights in Jun 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was such an easy process! The staff here are amazing and answer any questions you may have day or night! Excellent hotel!
Stayed 1 night in Jul 2025

6/10 Okay

Dee

Travelled with partner
Liked: Amenities
The lighting of the area felt safe. Able to drive close up to get luggage out. Excellent! Dirty chair outside the workout room. Very poor to see in such a nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming and continued to check in with us throughout our stay. The room was a great size and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Stayed 1 night in Jun 2025

6/10 Okay

BRENDA

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Traveled for a 3 day soccer tournament. PROS: close to shopping and food, felt safe. Friendly staff, breakfast from 6-10am, laundry available CONS: Rooms could have been cleaner, our room smelled like dog and we found dog kibble on the floor and couch bed. I had to ask for new couch bed linens because the ones provided were stained and had dog hair on them. There also never seemed to be any coffee in the coffee dispensers either. Probably will not stay here again next year
Stayed 3 nights in Jun 2025

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good night!

We enjoyed our short night. All accommodations were met great satisfaction.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was big enough for our family of five. And the area around it was very quiet, clean, and tons of food options.
Stayed 1 night in Jun 2025

10/10 Excellent

Essence

Travelled with family
Our stay was very nice and accommodating. The rooms were clean and linen was fresh and the staff was very hospitable. I’d stay here again!
Stayed 1 night in May 2025

4/10 Poor

ada

Travelled with family
Liked: Cleanliness, staff & service
There was no conditioner
Stayed 3 nights in May 2025

10/10 Excellent

Marribell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2025

10/10 Excellent

Analyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and friendly employees!
Stayed 1 night in May 2025

10/10 Excellent

Darlenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Franklin’s.

The hotel was so clean and is in a Great location. Travis checked us in and was wonderful. I asked for an additional pillow and he brought it right up to me. Everyone was great. If we’re ever in the area again we’ll be sure to stay with you all again.
Stayed 1 night in May 2025

10/10 Excellent

Tamiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay, amazing staff, near many restaurant & shopping options, clean and up to date. Would definitely stay again.
Stayed 2 nights in May 2025

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Great stop with dog on way home from Florida. Great restaurants around facility
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious and comfortable rooms.

Very spacious and comfortable rooms. The hotel itself is very nice looking inside and out. Comfortable beds, nice kitchenette and staff. Only bad thing was the breakfast. We went to Chick-fil-A down the street. Good thing the hotel is in a great location with multiple restaurants. Would stay again because of the rooms.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick weekend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Torrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice lol
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basketball tournament

Convenient location for Rise facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Great stay. Will return
Stayed 3 nights in Apr 2025