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Home2 Suites by Hilton Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Home2 Suites by Hilton Winston-Salem Hanes Mall

Restaurant
Studio, 2 Queen Beds, Non Smoking | Living area
Indoor pool
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
1010 Marriot Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪2 min drive‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 Queen Bed, Non Smoking

Fridge, microwave, dishwasher, toaster

Studio, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Fridge, microwave, dishwasher, toaster

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 Queen Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

42-inch flat-screen TV with premium TV channels, TV, Netflix

Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Similar properties

Pillow-top beds, desk, laptop workspace, blackout curtains
Comfort Suites Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is €94
includes taxes & fees
24 May - 25 May
Comfort Suites Hanes Mall

About this property

Home2 Suites by Hilton Winston-Salem Hanes Mall

This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with safes and complimentary toiletries. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run movies and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include hydromassage showerheads.

This Winston-Salem hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Hanes Mall and 11 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Home2 Suites by Hilton Winston-Salem Hanes Mall also features barbecue grills, a garden, and a picnic area. Self parking is free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10:00 PM.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Winston-Salem Hanes Mall Aparthotel
Home2 Suites Hilton Hanes Mall Aparthotel
Home2 Suites Hilton Winston-Salem Hanes Mall
Home2 Suites Hilton Hanes Mall
2 Suites Hilton Hanes Mall
Home2 Suites by Hilton Winston Salem Hanes Mall
Home2 Suites by Hilton Winston-Salem Hanes Mall Hotel
Home2 Suites by Hilton Winston-Salem Hanes Mall Winston-Salem

Home2 Suites by Hilton Winston-Salem Hanes Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 502 reviews
Rating 8 - Good. 69 out of 502 reviews
Rating 6 - Okay. 32 out of 502 reviews
Rating 4 - Poor. 12 out of 502 reviews
Rating 2 - Terrible. 13 out of 502 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Staff were polite! Room was good. Floor had a weird smell. Pool wasnt the cleanest. Overall would stay again!
Stayed 3 nights in Jan 2026

8/10 Good

adelina

Liked: Cleanliness, staff & service
The overall stay was good, everything was clean and easy. The breakfast was the only thing I was disappointed in. There wasn’t very many options and didn’t look appealing. But other than that great stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone/Everything Man in breakfast area was exceptional. Very clean hotel
Stayed 2 nights in Jan 2026

8/10 Good

Denys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Reketa

Stayed 1 night in Dec 2025

10/10 Excellent

Paige

Stayed 1 night in Dec 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu was not very fresh. The organization of the buffet was odd. Example - the microwave was on a trolley, and the trolley had raised sides so you could not open the microwave door more than a few inches. The oatmeal pot was under a plastic bar cover, but that made it impossible to open the lid to get to the oatmeal to spoon it in to the bowls. I mean what is the point of offering these options if they are not possible to work with
Stayed 2 nights in Dec 2025

10/10 Excellent

Shonti

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Plenty of shopping nearby and a variety of restaurants, close to the city mall
Stayed 2 nights in Dec 2025

2/10 Terrible

Chelsea

Stayed 1 night in Dec 2025

10/10 Excellent

Shamica

Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building in good condition. Room was clean. I didn’t have breakfast but my husband did and enjoyed it. Extra sheets, pillow, and blanket were already in the room as we needed to use the pullout in the couch.
Stayed 1 night in Dec 2025

10/10 Excellent

Colton

Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 2 nights in Dec 2025

6/10 Okay

Maryn

Stayed 1 night in Dec 2025

10/10 Excellent

Aymee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and freshened daily. It was quiet and comfortable. Staff was courteous and friendly. Parking was somewhat tight, but we found a spot daily. The breakfast was a step up from a continental breakfast and the cook was very attentive. Overall a very pleasant experience.
Stayed 3 nights in Dec 2025

6/10 Okay

Cameron

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
The front desk called us to say our dogs were being noisy and disruptive three times on thanksgiving! The first call we received was a flat out lie because they said our dogs had been barking for two hours straight… this call was made while we had been in our hotel for over two hours and we were quietly napping. Then we left to dinner and they called us again saying our dogs were being loud. So we cut our dinner short to come back and keep them quiet. They then called us while we WERE ASLEEP to say our dogs were barking loudly which was also not true. After I asked them if there were OTHER dogs on the floor they said “yes” and then never called again. The other front desk person was short and dismissive when I complained about their calls to us while we were asleep about other people’s dogs. Another front desk person was irritated that I wanted a print out of my charges. The food was ok. People there also were smoking weed right outside the door. Not a good experience for us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Mall and restaurants
Stayed 3 nights in Nov 2025

10/10 Excellent

Yolanda

Stayed 1 night in Nov 2025

10/10 Excellent

Tisha

Stayed 1 night in Nov 2025

8/10 Good

Sybil

Stayed 1 night in Nov 2025

10/10 Excellent

David, Winston salem

Stayed 1 night in Nov 2025

10/10 Excellent

Tricia, Winston salem

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Amenities
Good location, nice staff. The carpets all need a good cleaning
Stayed 1 night in Nov 2025

10/10 Excellent

Dijon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness!!!
Stayed 1 night in Aug 2025