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Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Winston-Salem Downtown by IHG

Exterior
Wine bar
Premium Room, 1 King Bed
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪3 min walk‬
  • Place, Truist Stadium
    ‪15 min walk‬
  • Place, Old Salem
    ‪16 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Indigo Winston-Salem Downtown by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Weekly housekeeping is available.
Hotel Indigo Winston-Salem Downtown by IHG offers 75 air-conditioned accommodations with bathrobes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Winston-Salem Downtown by IHG. During your stay, you're just a quick walk from Frank L. Horton Museum Center. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • 7 minutes by car from Hanes Mall and 9 minutes from Wake Forest University
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Winston-Salem Downtown by IHG also features express check-in, express check-out, and a front-desk safe. For a fee, parking is available.

This 3.5-star Winston-Salem hotel is smoke free.

Sir Winston Wine Loft - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Sir Winston Wine Loft - Onsite wine bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Indigo Winston Salem By Ihg
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown by IHG Hotel
Hotel Indigo Winston Salem Downtown an IHG Hotel
Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem
Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Hotel Indigo Winston-Salem Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 410 reviews
Rating 8 - Good. 77 out of 410 reviews
Rating 6 - Okay. 37 out of 410 reviews
Rating 4 - Poor. 18 out of 410 reviews
Rating 2 - Terrible. 17 out of 410 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Norma

Disliked: Cleanliness, property conditions & facilities
If there’s any chance there might be a snowstorm bigger than any of this country has seen in the last 10 years, I’d suggest you buy a refundable room. Even though it was an act of nature that prevented me from getting to the hotel I was not allowed to change the reservation dates.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dawn

Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was exceptional, the bed was incredibly comfortable and the shower to die for!
Stayed 1 night in Dec 2025

10/10 Excellent

Megan, Oklahoma City

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Sep 2025

6/10 Okay

Sheila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was amazing- Ms. Amanda at the front desk, staff at the bar of the restaurant, and the valet were great. Room could've been cleaner. The visible detritus on the Keurig quickly convinced me not to use it. Lack of ability to connect with our own streaming services seemed rather old-fashioned in the upscale boutique hotel that I had picked above many cheaper options. It's been a while since I've stayed somewhere where I couldn't connect my own Netflix or similar service.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Dan, Breckenridge

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel. Friendly team, clean, beautifully transformed historic building from the 1920s with modern amenities. A shout out to the valet team: always on duty, no matter the weather. A great experience all-around.
Stayed 5 nights in Dec 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay at Hotel Indigo! The hotel was spotless, beautifully decorated, and equipped with modern amenities. The staff was incredibly hospitable and welcoming, making the experience even better. Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff and valet parking attendants were all wonderfully friendly and attentive!
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel, very nice and accommodating staff! Wonderful location!
Stayed 1 night in Dec 2025

10/10 Excellent

Steva

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Shrey

Stayed 1 night in Nov 2025

10/10 Excellent

ZENIA

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and accommodating. The room was spacious and well-appointed, and the hotel itself was extremely welcoming. Fantastic property!!
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gracious staff and accommodating all requests.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Their pictures on the sight do not do it justice. They kindly allowed us a very late check out as we had a long wait for our flight otherwise. Thank you so much Hotel Indigo. Charlie for letting us stay late and a big thanks yo Marie behind the bar for her kindness. Xo
Stayed 1 night in Nov 2025

10/10 Excellent

RoAnna

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is now my very favorite hotel. The hotel was fantastic! If you are a pet lover, then this is your hotel! The staff were incredibly kind. The cleanliness was fantastic. The atmosphere was artsy, comforting, fun, and just really impressive I will be coming back to this hotel many many times. I am going to join this hotel business as a member if possible again I can’t give it any bigger thumbs up.
Stayed 2 nights in Oct 2025

8/10 Good

laura, charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
OK hotel for the price. The inside looks good, but they need to do something about the interior of the building, it looks really creepy from the back. The cleaning staff needs to make sure the entire room is clean (the table was sticky and with visible spills; they should vacuum more carefully). Reception staff was very nice and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Stayed 5 nights in Sep 2025

10/10 Excellent

Sinjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Stayed 3 nights in Aug 2025

10/10 Excellent

Evan

Stayed 1 night in Sep 2025