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Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Winston-Salem Downtown by IHG

Exterior
Exterior
A bar area with high stools, a counter, and a bartender.
Wine bar
Premium Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪3 min walk‬
  • Place, Old Salem
    ‪16 min walk‬
  • Place, Truist Stadium
    ‪18 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Indigo Winston-Salem Downtown by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Weekly housekeeping is available.
Hotel Indigo Winston-Salem Downtown by IHG offers 75 air-conditioned accommodations with bathrobes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Winston-Salem Downtown by IHG. During your stay, you're just a quick walk from Frank L. Horton Museum Center. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Just a 5-minute walk from Benton Convention Center and a 3-minute drive from Wake Forest University Baptist Medical Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Winston-Salem Downtown by IHG also features express check-in, express check-out, and a front-desk safe. For a fee, parking is available.

This 3.5-star Winston-Salem hotel is smoke free.

Sir Winston Wine Loft - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sir Winston Wine Loft - Onsite wine bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Indigo Winston Salem By Ihg
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown by IHG Hotel
Hotel Indigo Winston Salem Downtown an IHG Hotel
Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem
Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Hotel Indigo Winston-Salem Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 417 reviews
Rating 8 - Good. 78 out of 417 reviews
Rating 6 - Okay. 37 out of 417 reviews
Rating 4 - Poor. 18 out of 417 reviews
Rating 2 - Terrible. 17 out of 417 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, great room!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot downtown. Great bar as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was more than friendly. From the valet staff to the restaurant located downstairs. Food and drinks were amazing! WILL BE BACK
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel, very nice and accommodating staff! Wonderful location!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Emily

Disliked: Amenities
The room was tidy but could have used a deeper clean, especially the floors. The staff at the front desk was very kind.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was exceptional, the bed was incredibly comfortable and the shower to die for!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic experience - the staff was incredibly friendly, professional and helpful, from the valet to the front desk to the cleaning to the restaurant/bar. The room was modern, spacious and super clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff and valet parking attendants were all wonderfully friendly and attentive!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Love the no pet policy! Great staff!! Super clean rooms!
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

tracey

I received
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay at Hotel Indigo! The hotel was spotless, beautifully decorated, and equipped with modern amenities. The staff was incredibly hospitable and welcoming, making the experience even better. Highly recommend!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay and the service and employees were so kind.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Stephanie

Liked: Amenities
We have stayed here before, and it was a great experience. However, our second time not as good. I feel like the cleanliness could be better in such a high priced and nice downtown facility. Bathroom floors looked dirty, and one of the two beds was very creaky every time you moved on it. The toilet seat had been tightened crooked so you were sitting on the underneath part if you sat on the toilet. However, the beds felt very clean and the large window is very nice on a high floor.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gracious staff and accommodating all requests.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and accommodating. The room was spacious and well-appointed, and the hotel itself was extremely welcoming. Fantastic property!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel. Friendly team, clean, beautifully transformed historic building from the 1920s with modern amenities. A shout out to the valet team: always on duty, no matter the weather. A great experience all-around.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find easy to park lots of activities and restaurants
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Loved this hotel. Great location.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kisha Denette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, and the overall experience were great…
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location. Bar is great as well
Stayed 1 night in May 2025
Verified

8/10 Good

joshua

The view was awesome, and the A/C was great room on smaller side but a great relaxing feel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Cool Venue and staff was very nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is super cute & clean with a Great restaurant
Stayed 1 night in Apr 2023