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Quality Inn & Suites Hanes Mall

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

A hotel lobby with a reception desk, a black leather sofa, a glass table with a vase of flowers, and a glass door entrance.
A restaurant with wooden tables and chairs, a black marble table in the foreground, and a view of the dining area through a window.
A living room with a sofa, two side tables, a coffee table, and a potted plant.
A hotel with a pool, multiple balconies, and a clear sky.
A covered outdoor area with benches, a pergola with string lights, and a building in the background.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪15 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, and framed artwork on the walls.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a nightstand, lamps, and a window with curtains.

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a door.

Standard Single Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Single Room, 2 Double Beds, Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Accessible Room, 1 King Bed, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 1,004 reviews
The price is €80
includes taxes & fees
13 Sept - 14 Sept
Best Western Plus Hanes Mall Hotel

About this property

Quality Inn & Suites Hanes Mall

A seasonal outdoor pool, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and RV/bus/truck parking are onsite.
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Hanes Mall. During your stay, you're just a quick walk from Hanes Mall. You'll find features like free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, 3 meeting rooms, and an ATM
  • Within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 26 and close September 04.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 287 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 125 out of 1004 reviews
Rating 2 - Terrible. 175 out of 1004 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean Staff top Notch
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, amenities
This place has the potential to be a great hotel. It definitely needs a complete remodeling.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

YAZMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Annell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place smelled like disinfectant very strong and intolerable. We had to switch hotels.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was decent, helpful. however the first night there we witnessed a woman being beat up and last night there men were outside of room taking about shooting each other
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Connie

Liked: Amenities, property conditions & facilities
Very clean,warm,quiet-staff nice!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Isaul

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the hotel met my expectations and staffs very nice.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Faith

Disliked: Cleanliness, amenities, property conditions & facilities
Price of room should reflect property. At least you know what you get with cheap prices..I was afraid to sleep in bed in fear of getting lice,bed bugs, or scabes from unclean sheets, blankets, and pillows.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Bob b

Liked: Staff & service
Staff friendly. Room could use some upgrades
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

anjuli

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone. Tryd to. Brake in. The car
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Everything was great and i will b coming back again
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Erica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had 4 guest(2adults, 1teen 1toddler) they refuse to give us 1 more wash cloth and towel.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Channing

Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures made it seem like a nice find. However the only thing you’ll find is some disappointment. Please update the advertised pictures to what the “hotel” is really like.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Antoinette

Check in staff was nice. My heater didnt work and
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Janine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. Top cover was stained and staff refused to trade out. Tub was stopped up. Door would barely open. Never again!
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures are deceiving!! Online it look very clean! In person was not clean, super noisy, we had to check out the next day! We got no sleep from the other guest in the courtyard talking until midnight!! Definitely will NOT recommend anyone staying here!!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Great staff, clean but definitely not immaculate. Would stay again.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and friendly. Room was clearly newly renovated. There was a bit of a premium on parking, the lot was heavily occupied, but nothing too bad. There was also a small plumbing issue with the sink, but the staff was very helpful when it was brought to their attention.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Tim

Disliked: Property conditions & facilities
everything
Stayed 2 nights in Feb 2026