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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, Refrigerator
Apartment, Kitchen
Apartment, 2 Bedrooms, Kitchen | Laundry

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Top Secret
    ‪3 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬
  • Place, Noah's Ark Waterpark
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen

Apartment, Kitchen

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

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About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with a lazy river and a seasonal outdoor pool
This smoke-free hotel features an indoor pool, a lazy river, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk, and a TV in a common area are onsite. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton. During your stay, you'll be within walking distance of Trappers Turn Golf Course. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include an elevator and TV in a common area
  • Just a 3-minute drive from Top Secret and a few minutes from Mt. Olympus Water and Theme Park
  • Dogs welcome for a fee
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers its guests a seasonal outdoor pool, a children's pool, a lazy river, and an indoor pool. Public spaces have free WiFi. The family-friendly Polynesian Hotel & Suites Wisconsin Dells/Lake Delton also features a television in a common area and an elevator. Free self parking is available.

This 3-star Wisconsin Dells hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Lift

More

  • 3 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 24 and close September 01.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Reviews

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 208 out of 979 reviews
Rating 8 - Good. 150 out of 979 reviews
Rating 6 - Okay. 190 out of 979 reviews
Rating 4 - Poor. 175 out of 979 reviews
Rating 2 - Terrible. 256 out of 979 reviews

Reviews

2/10 Terrible

Glenn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked, the phone, lazy river, bathrooms. Over charged after we left
Stayed 2 nights in Aug 2025

10/10 Excellent

monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how there was a life gaurd everywhere you go at the water park and they were doing a great job walking around to make sure everyone is safe.
Stayed 2 nights in Aug 2025

4/10 Poor

katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have pictures of the pool but nothings saying the pool was not available by the time we got there
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated but friendly

Pool area(s) need some love and attention. That kids waterpark could use some updating, we kid scraped their bottom coming out of the slide onto this hard plastic. They blew a whistle at 745pm and said the pool was closed! The ouside pool area is a fright! Strange people hanging outside the entrance doors did not make me feel safe with a small child. The rooms were VERY dated. I understand with the big resorts its hard to keep up, however, a little try goes a long way. Our stay felt like we stayed at the cheap rooms at mount Olympus.(iykyk) Thank goodness this wa
Stayed 1 night in Aug 2025

4/10 Poor

Summer, Austin

Travelled with family
Disliked: Amenities, property conditions & facilities
Do not book this hotel based off the pictures or amenities listed alone. It is quite disappointing when you arrive. The majority of the pools and the lazy river outside are not up and running and neither was the waterfall. The indoor water park had a musty smell - almost like sewer but could have been all the chlorine. Our room was very spacious and clean. The shower head was cracked but it still worked. The hotel is more for if you aren't planning to hang there the entirety of your stay and use the facilities. I would have rated it higher had the outdoor pools/lazy river/waterfall not been advertised and not actually working.
Stayed 2 nights in Aug 2025

6/10 Okay

Sarah

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disappointed that we were told indoor and outdoor areas were open, yet some areas were closed throughout our visit.
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Room comfort
Disappointing. T
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a terrible hotel, but definitely not the best place to stay either. Well off the beaten path and in a quiet area. Was quiet when we checked in on a week night, but as it filled up on the weekend we could very clearly hear the guests above us. The carpet was stained and dirty. There was a dehumidifier in our room that ran continually and was very loud. Beds were not comfortable, we had a queen and pull out couch. The pool was less than desirable and only open until 8:00. Most mornings the hallway smelled of pot. It was a cheap accomodation, so I guess we got what we paid for, but the price seemed a bit high for what it actually was.
Stayed 3 nights in Jul 2025

4/10 Poor

Celia

Travelled with family
Disliked: Staff & service, property conditions & facilities

2

The room was good pool was not working pillowcases dirty pillows dirty balcony was not able to open front desk was bad working to aggressive pool was ok out side indoor pool was not working enter smelling like dirty water towel dirty
Stayed 1 night in Aug 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with family
It was okay for a few days. Got charged extra for use of the pools even though we didn't use them. Stayed in a kitchenette type room. Super comfy bed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Judee, Palos Heights

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was appalling! The audacity to ask if we wanted to upgrade was absurd. The lobby area looked abandoned. No room service was available. The towels and he one washcloth in the room were worn out, frayed, adn had holes in them, also the top sheet had holes in it. The bath mat was dirty, and it looked like it had been used. Had to pay a $20 per day resort fee! What resort? A glorified pool? Which we never used. The landscaping in and around the property is hazardous. Huge cracks in the cement, and the suitcase wheels got stuck. The garbage cans at the entrance to our room area were filthy. The elevator was missing parts on the panel and had scratch marks and graffiti. No working ice machine. Then why offer an ice bucket in the room? We walked all over the property trying to find one. The room furniture was disgusting, the chairs looked adn smelled horrible. the nightstand between the two beds was useless. No USB plug-in option. Maybe add an alarm clock that also has a USB plug-in option? Someone on the other side of the connecting door was rattling the lock. Creepy! If you have two women checking in, maybe think safety first! Your front desk staff need customer service training. Complete rip-off for the price we paid! Raze the property; it was a horrible experience.
Stayed 3 nights in Jul 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
No free breakfast. No restaurant or bar. Half the outdoor pools are closed, false advertizing on that part, as the pictures show a lazy river outside. No free Noah's Ark tickets as advertised. No microwave in the room. Not allowed to open the patio doors or will be fined $100.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's a shame that it's such a beautiful property and the whole property outside was full of weeds. This property was one of my grandparents' favorites😔
Stayed 2 nights in Aug 2025

2/10 Terrible

Therese

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down and dirty! Balconies unsafe and unusable. Pools no longer filled with water. Very disappointing!
Stayed 2 nights in Aug 2025

2/10 Terrible

Zaria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in rm 244 over the last weekend. I was bit by spiders all over my body. So was my daughter and her father. I was swollen for days and very itchy. If there was a spider infestation in the room they obviously did not clean it very well or they would have noticed webs of some sort. The resort there is also only open from 12pm to 8pm which I feel is a scam. Most places are open earlier and stay open later. You get charges a $20 resort fee each day your there on top of everything else which just doesn’t make sense to me.
Stayed 2 nights in Jul 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good for what my friend and I needed it for. Which was just to sleep! They were updating the hotel which
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer, Windsor

Disliked: Staff & service, property conditions & facilities
It was good location for what we needed but hotel itself was rundown and not well maintained .
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a total dump, outdoor pool was ok but the room and the property were terrible, do yourself a favor and spend a bit more money and go somewhere nicer!
Stayed 2 nights in Jul 2025

6/10 Okay

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Brianna

Disliked: Property conditions & facilities
My family and I recently stayed at the Polynesian and we really enjoyed ourselves. Now, it’s not the newest or the fanciest resort but they are taking strides to update the entire resort. It’s “under construction” if you will, but some of the indoor and outdoor pools were open to public some were not. Some rooms have microwaves some do not. Some rooms you are not allowed to open your balcony door because of renovations however they are very accommodating. Most of the staff don’t really speak good English but they are very polite and will try to be helpful. I have this thing where I want to visit a different resort every time I go to Wisconsin Dells so I probably won’t stay there again soon but I definitely would stay there again ☺️ oh, the only thing I literally had an issue with was the fact that my balcony door would not lock properly either. I was on the first floor so a little unsafe but yeah. Keep up the renovations Polynesian.
Stayed 3 nights in Jul 2025

4/10 Poor

Willie

Was not aware you could not use balcony
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be torn down that's how bad it is. Indoor water park is used for a storage unit, untapped maintenance outside around the pools. Only one kiddie pool open. Sliding doors to each of the rooms are screwed shut. Balcony word is molded and ready to break. Wallpaper falling off with mold behind it. And the employee walkway crumbs and leftover paper all over the place not being vacuumed for months it looked like. Don't try to call them because it is impossible to reach them voicemail is always full. No one picks up the phone. Pictures on website are completely deceiving and not true to what the resort looks like. Stay away from this place!! Absolutely
Stayed 3 nights in Jul 2025