4/10 Poor
Verified traveller
Travelled with family
10 Mar 2025
Liked: Room comfort
Disliked: Staff & service
Unsatisfied
Unfortunately, it wasnt a pleasant stay. It began with a surprise $200 deposit when I checked in. I had to Lysol down the room to rid it of a dusty smell which: ok. Shortly after laying down for bed, alot of commotion began in the hotel hall. The noise continued into the room next door, then someone started banging at my front door. I heard them continue down the hall banging on other doors too. Then someone began pulling at the connection door (thank goodness I'd locked that door when we arrived) to try to get into my room that way. When they couldn't get in, someone else in the hall started banging at the front door again.
I called down to the front desk; the lady insults my intelligence and insists I'm hearing the luggage of the college students hit the floor. I asked her to move us to a different floor but of course, no rooms available. So I advised her if she didn't address the issue IMMEDIATELY I was going to open my door and it was NOT going to be good! I had my child with me crying from these college students bangin on our front door and "pissed" is an understatement! The students gave up trying to get into my room and after a few hours, the noise quiets and we're able to sleep.
The next morning we get up and try to shower. The water isn't draining from the tub so after all we'd been through the night before, now we have to shower in a tub full of water. I couldn't wait to check out and will not visit this location in the future.
Verified traveller
Stayed 1 night in Mar 2025