Extended Stay America Suites Boston Westborough Connector Rd

2.5 star property

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Lobby
Lobby
Property amenity
Lobby
Studio, 1 Queen Bed, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
19 Connector Rd, Westborough, MA, 01581
  • Place, Lake Chauncy Public Beach
    ‪2 min drive‬
  • Place, Westborough Country Club
    ‪5 min drive‬
  • Place, Apex Entertainment Center
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪38 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Extended Stay America Suites Boston Westborough Connector Rd

Hotel in Westborough with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Boston Westborough Connector Rd. During your stay, you'll be close to Lake Chauncy Public Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Lake Chauncy Public Beach and 5 minutes from Sudbury Reservoir
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Westborough Connector Rd also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This Westborough hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003433280
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Boston Hotel Westborough
Extended Stay America Boston Westborough
Extended Stay America Westborough
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough
Extended Stay America Boston Westborough Hotel
Extended Stay America Boston Westborough Connector Road

Extended Stay America Suites Boston Westborough Connector Rd Reviews

Reviews

6.0
Rating 10 - Excellent. 154 out of 755 reviews
Rating 8 - Good. 141 out of 755 reviews
Rating 6 - Okay. 150 out of 755 reviews
Rating 4 - Poor. 130 out of 755 reviews
Rating 2 - Terrible. 180 out of 755 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities

Not as advertised

Advertised breakfast not available, not even coffee. Paint on walls not completed, furniture chipped. The bathroom flooded I'm not sure why. No ice available at all: the ice tray in the freezer was empty. Cockroach in bathroom. I found another hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Darcelle

Stayed 1 night in Sep 2025

6/10 Okay

ROCCO

Travelled with group
Liked: Staff & service
This place was ok but it could be cleaner. There is a main road nearby that you can hear at night as well. The staff was great and very friendly but I think that there are better places to stay in the area.
Stayed 1 night in Aug 2025

2/10 Terrible

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so rude
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room was unusable

Front desk staff was extremely helpful, but the room was in a state of disrepair, and could not be used. The property was fully booked, so at 8pm I was forced to cancel my reservation and find other accommodations.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

2/10 Terrible

francis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Katiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience, quiet and clean
Stayed 1 night in Sep 2025

2/10 Terrible

barbara

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

The hotel offered absolutely no services. There weren’t even laps on the night tables. There was no hairdryer. There was no phone to be able to call down to the front desk was like living in a hostel. Good thing I didn’t unpack because I went back to the front desk with my bags and checked out and got a refund. And speaking with others who have stayed an extended stays that was their experience as well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bentley

Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

ronald

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Stayed 1 night in Jul 2025

2/10 Terrible

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What I liked is that is was a quiet interior, however, the hotel was not at all full. What I didn't like was the dirty stove and microwave. I did not appreciate finding woman's underwear behind the bureau/TV stand, or finding a broken eyeglass frame under the ripped vinyl chair. The bed skirt was frayed, and underneath the bed were shredded rubber gloves. I get creeped out thinking about it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vennessa

Stayed 1 night in Jul 2025

2/10 Terrible

Firouz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst place I've ever stayed in my life. I can not even explain how dirty, old, and stinky this place was. It was a nightmare. Like living in a Saw movie! I literally felt I'm character in the Saw movie, and living in one of John Kramer's traps. The staff were nice, but the place should be a Hollywood horror film location. Nasty and dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

2/10 Terrible

Yolanda

Disliked: Staff & service, amenities, property conditions & facilities
One of the worse experiences ever. Flight was delayed so I called hotel to notify them I would arrive around 2am. They say no problem. I arrived and their computer marks me as a no show and now the desk person cannot assign a room to me because it’s now the next day. Clearly the hotels fault. After trying to override the system he gave up and just gave me a room. One would think after all this they would give a decent room, now I don’t expect anything great from Extended stay, but this was the most stripped room with paint coming off, holes in the drywall no amenities and definitely a smoking room. At this point, now almost 3 am, I was just happy to have a bed. Customer service needs to drastically improve.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant in walking distance. Very clean, staff is amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was clean & nicely furnished. Entrance and lobby were dirty. Breakfast was horrible.
Stayed 1 night in Jul 2025

2/10 Terrible

Hilary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Isaac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in a quite location just old and needs some maintenance and updates.
Stayed 1 night in Jul 2025

2/10 Terrible

Carolyn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in need of some renovation and deep cleaning
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos was super awesome. So accommodating and friendly. I was a bit of a Karen about the initial room we got and he without hesitation showed us another and made it happen in minutes... this man needs a raise!
Stayed 1 night in Jul 2025