Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

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Welcome to the Holiday Inn Express, featuring a modern design and a welcoming entrance area.
Enjoy a convenient stay with a kitchenette, desk, and comfortable seating area.
Two large beds with white linens, a flat-screen TV, and a wardrobe.
Indulge in a self-service breakfast with a variety of sweet treats and hot options.
Relax in comfort with a sofa, flat-screen TV, and compact workspace.

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪16 min walk‬
  • College of the Holy Cross
    ‪6 min drive‬
  • DCU Center
    ‪9 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 27 sq m
  • Sleeps 6
  • 1 Twin Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

Hotel with free breakfast, in the vicinity of College of the Holy Cross
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn by IHG. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn by IHG. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen at check in was very helpful and friendly!
Stayed 1 night in May 2025

8/10 Good

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again as well as recommend it to friends and family.
Stayed 2 nights in Apr 2025

8/10 Good

Jenny, Yonkers

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Clean, comfortable, close to all and reasonably priced! Perfect for my trip to visit my college student!
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to check in a little bit early as our room was ready. Very friendly, and knowledgeable staff checked us in and offered suggestions for the area.
Stayed 1 night in Apr 2025

8/10 Good

Lynn, Scarsdale

Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly good. The location is slightly hidden, otherwise good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Apr 2025

8/10 Good

James

Q
Stayed 1 night in Apr 2025

10/10 Excellent

CATHERINE, Carmel

Travelled with partner
Quiet and welcoming
Stayed 1 night in Apr 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

srikanth

Stayed 4 nights in Feb 2025

6/10 Okay

Frances

Travelled with family, Business traveller
Liked: Amenities
Was great. Just don’t know why I was charged an extra 100 dollars
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where the family lives so location was convenient. Was clean, reasonable and mostly quiet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was incredibly gracious and accommodating. Arrived after a red eye flight well before check in. Front desk put in genuine effort to get me into a room as quickly as possible and made efforts to make me as comfortable as possible while waiting. Their efforts and friendly nature were noted and greatly appreciated.
Stayed 2 nights in Mar 2025

8/10 Good

logan

Liked: Cleanliness, staff & service
Surprisingly good breakfast, nice staff. Got checked in early even tho we showed up early unannounced
Stayed 1 night in Mar 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable, room was so clean and the Fri t desk staff was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Mar 2025

6/10 Okay

greg

Travelled with partner
Liked: Cleanliness, staff & service
Free parking
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025